General Manager - Operations
- Mumbai Rozgaar
- 7 to 12 Yrs
- Mumbai
- 3 years ago
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Job Description
Designation GENERAL MANAGER
Reporting to Directors
Job Summary
To see the overall day-to-day functioning of the Property
JOB SPECFICATION
Reporting
To report the daily sales/purchases
To study the Trial Balance from time to time and analyze the same and report to the Managing Director if there are major deviations vis--vis expenses.
To report any V.I.P. Functions, V.I.P. movements, unusual incidents etc. to the Directors
Team Building
To spend time with staff and work with them. To see that all staff members are given fair treatment while working.
Staff
To see that all staff members are given jobs and are occupied for their work timings.
To review the duties and responsibilities of staff from time to time
To take necessary measures to motivate the staff including introduction of appreciation awards etc. in consultation with the Management.
Marketing
To be in touch with market conditions
To see that market needs are fulfilled in your property.
Study analyze the market trend regarding pricings, discounts offered and advise the Management accordingly. Keep in touch with hospitality magazines / periodicals etc. and mark important news to the Management for their reading reference etc.
To decide discount limits for Front Office Manager / F&B Manager etc. depending on market conditions and keep the Management posted accordingly.
Meetings
To see that you formally hold meetings with staff whenever necessary to solve the various operational problems.
Cost Control
To see that expenses are minimum for the entire operations of the property and make suggestions for economic measures wherever possible.
Systems
To form and modify systems for functioning of each and every activity taking place in each dept.
Discipline
To see that all staff members are adhering to the discipline or any action taking place against them.
Guest Relations
To see that proper guest relations are maintained by the staff and yourself.
Development
To see that the property is developed as the need arises
Food Regulations and Excise Regulations
Should familiarize with local food and excise regulations and adhere to them strictly.
Labour laws
Should be familiar with local labour laws regarding casual employees, temporary employees.
Licenses Procedure byelaws etc.
Should be familiar with Municipal regulations etc. regarding Hotel Industry.
Purchase
To receive indents from Stores
To find out items quality details
To invite quotations, to market survey, to obtain samples
To negotiate price
To place order after getting samples approved.
Food Cost
To advise what to purchase and when
To advise to buy in large quantity if price is low
Keep market knowledge upto date so as to get material at lowest price.
General
To carry out the duties and responsibilities as and when given to you by the Directors of the Company.
To see that the staff is giving proper treatment to the Guests, colleagues and seniors.
Inventory
To keep track of inventory so that it is minimum.
Employement Category:
Employement Type: Full timeIndustry: Hotel / Restaurant
Role Category: General / Operations Management
Functional Area: Not Applicable
Role/Responsibilies: General Manager - Operations
Contact Details:
Company: Mumbai RozgaarLocation(s): Mumbai
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