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Guest care Advisor @ Adarsh Solutions

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 Guest care Advisor

Job Description

Hi,

Role : Guest care Advisor

Location : Bangalore

Experience : 3+ Years

Job description:


Provides superior guest care via online chat, text, phone, and email as a trusted advisor
to help families book their vacation.
Enter booking and payment information into our reservations system, assign room units,
and amend existing reservations as required
Answer guest and timeshare owner questions about vacation destinations, resort residence,
and other general inquiries
Handle service issues to ensure our guests problems are resolved in an efficient and timely
manager while de-escalating a potential upset guest
Complete data entry and analysis special projects as assigned

Candidate Qualifications/Experience:
3+ years of customer service experience, ideally in hospitality/Travel Industry
Proficient in English (speaking and written)
Strong interpersonal skills and demonstrated ability to work independently
Solid data entry and solid analytical skills
Creative problem solving abilities
Excellent written and verbal communication skills
Strong problem solving skills, using sound judgment to make decisions
Proficient in Microsoft Office and Google Suite
Radiates fun! Brings a track record of delivering exceptional customer care/service to
consumers

If any one interested fill the details below,

Name :
CTC:
Expected CTC :
Current location:
Total Experience :
Relevant Experience :
Notice period :
Qualification :
Reason for job change :
How much your suitable for this position , Out of 10 :
Updated CV

Employement Category:

Employement Type: Full time
Industry: Travel / Tourism
Role Category: Tour / Travel Guide
Functional Area: Not Applicable
Role/Responsibilies: Guest care Advisor

Contact Details:

Company: Adarsh Solutions
Location(s): Bengaluru

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₹ 2.0 - 5 Lakh/Yr

Adarsh Solutions

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