Architect Manager - Hyderabad / Secunderabad @ Microsoft

The Impact You ll Be Making

The Architect Manager in DES, a people manager role , leads a high-performance team of seasoned architects and consultants well versed in DevOps culture, processes and tools, supporting a wide range of services across DevOps toolchain, infrastructure and IT assets.

The Architect Manager is accountable for conceptualizing, building, landing and supporting a holistic DevOps enablement ecosystem for teams to consistently plan, build and deliver customer engagements and internal projects, leading to improved Services agility, reliability, security & productivity

This role is at the forefront to help realize and achieve the Microsoft Consulting Services core business priority of Drive Modern Delivery approach - Drive Agile methodology and DevOps in every project.

This role will have exposure across a large services portfolio, with an opportunity to impact multiple business domains and a multitude of customer engagements annually through a wide range of DevOps services, as well opportunity to influence Technical and Delivery leaders and roles on a regular basis.

The Architect Manager

• Attracts, develops, and retains talent.
• Recognizes team members strengths, aligned to capability needs, resulting in strong results and impact.
• Facilitates an environment of inclusion that respects, encourages, and benefits from diverse perspectives and talent.
• Creates a culture of active and effective stakeholder engagement, alignment, and management.
• Builds, lands, and sustains projects on time, delivering Features & Capabilities required by business with expected quality.
• Drives engineering and operational excellence for the function.
• Meets the necessary service SLA adherence, service availability and user satisfaction goals for the function.
• Defines and drives functional strategy and roadmap in alignment to the business and organizational objectives and goals.
• Is competent in core change-management methods and techniques.
• Evaluates industry trends, performs research, and provides guidance on best practices.
• Actively participates in Technical communities.
• Prioritizes and drives customer value, is customer obsessed and constantly looks for opportunities to improve and influence best practices around DevOps, including actionable insights and recommendations to domains on their DevOps journey.
• Works closely with different stakeholder groups including CTOs, Technical Roles, Delivery Management, Business Domain/Practice leaders, Sales/Pursuit roles, Tools and HQ teams
• Develops ongoing relationships with internal and external customers, Industry, and partners, building trust and respect for the company.
• Focuses on driving for results and persevere despite difficulties or setbacks.

Who We Are Looking For

We are looking for a collaborative leader with strong technical, program management and service-oriented experience, understanding of the services delivery and DevOps disciplines, and the ability to successfully influence in a highly matrixed environment.

• Experience in effective global communication skills, impact, and influence across a diverse set of stakeholders
• Ability to develop strategic ongoing customer relationships, building trust and respect for the company.
• Ability to drive, impact and influence stakeholders across varying roles ranging from Business Domain/Practice leaders, CTOs, Technical, Delivery Management and Sales/Pursuit roles
• Prior experience in managing Software Engineering and ITSM (Service and Incident Management) teams, complex programs/projects spanning multiple stakeholder groups (employees, customers, and partners) across Local / Regional / Global Areas
• Competency in Analytical Problem Solving, Customer/Partner Relationships, Product & Technology
• Adept at creating clarity, generating energy, team building and mentoring skills.
• Demonstrated capability in developing and retaining professional talent.
• Demonstrated ability to lead delivery teams in a highly matrixed organization.