Job Description
Roles and Responsibilities
Searching motivated windows and system support professionals for a listed and diversified MNC in Product Engg. in financial markets domain.
Organisation develops bespoke applications across myriads of tech stacks across windows and linux platforms .
Role Expectations are
Participate in managing the Global Windows support platform by:
- Leveraging regional/global skills and locations to deliver a world class, cost effective, operational service
- Implementing standard policies and procedures
- Driving Service Management and Infrastructure Support of the Windows operating platform.
- Escalation point for all Windows Production stability issues and project driven work.
- Ensuring adequate documentation for all activities to ensure a high level of service is provided globally by the Windows Team
- Responsible for Global Patching Process maintenance and optimisation
On Technology front you will have/ be
- Ownership in the Windows infrastructure and dedicated teams of resources focused on the Windows Operations environment.
- Be an escalation point of contact for major Windows Infrastructure disruptions.
- Contributing to the approval of new or amended IT standards, procedures and other quality managed processes. Ensures that adequate technology, procedures and resources are in place to support the quality of the systems.
On Process front you will
- Maximize efficiencies by reducing complexity and ensuring adherence to standards where appropriate.
- Drives Problem Management Processes to establish root cause for all high-profile business outages.
- Identifies and plans systematic corrective strategies to reduce errors and improve the quality of Operational services, by examination of the root cause.
- Generates appropriate documentation to support relevant processes and systems
- Engages collaboratively and manages key product, client, supplier & stakeholder relationships.
- Active contribution to the direction and planning initiatives.
- Ensure that all processes are fully documented to guarantee a high level of service can be provided as standard by any team member globally
Desired Candidate Profile
Graduate with demonstrated ability to / in
- Worked in geographically dispersed teams.
- Managing large scale, disparate Microsoft installations, preferably within a financial environment.
- Support Windows 2019, 2016 & 2012 environments
- Perform PowerShell scripting
- System Center Configuration Manager (SCCM) ; knowledge of Web Technology Support (IIS knowledge)
- Manage VMWare, HP and Dell Server Infrastructure
- Supporting Application Development on (.NET) stack
- System Center Operations Manager (SCOM)
Perks and Benefits
Can expect industry norm hike and competitive remuneration
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Job Classification
Industry: IT-Software, Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required
Contact Details:
Company: Desiderate Consulting Private Limited
Location(s): Noida, Gurugram
Keyskills:
Powershell
Windows Scripting
SCOM
Windows Administration
Windows
Windows 2019
Windows 2016
windows 2012
Windows server support
Level 2 escalations
Windows platform support
SCCM
Windows System Administration