Interested Candidate Please share profiles on Sh**********y@cm**********s.com
Note: Immediate Joiners Preferred for below location
Candidate need to report on site if selected
Roles and Responsibilities
Job Opening for IT Support/Desktop Support in (Mumbai Sewree/Mahul)
Position: IT Support/Desktop Support
Experience: 2 years of experience in IT support and services profile
Education/Qualification : Bachelor's Degree in Information Systems (IS) / Computer Science (CS) / Information Technology (IT) / Computer Engineering (CE) / Computer Applications (CA) from a recognized university .
Certification Criteria: Certification in Hardware, Services and Infrastructure / Network / Security / IT Management is preferred
Job Role:
a. Technical support to the users via Remote Control or Phone or in Person for software and hardware issues.
b. Coordination with Technical Leads, other support teams, Service providers and hardware vendors for timely resolution of cases as per specified SLAs.
c. L2 level technical support and monitoring for other IT Infrastructure and Services like Network, Security, Data Center operations, Server administration and Endpoint Management.
d. Other jobs falling in the ambit of IT / IT support / Services as assigned by BPCL Management.
Technical and Technical Support Engineering Skills.
Good written and oral communication skills
Thanks
Shreya Shetty
Keyskills: Configuration Management Outlook Configuration Installation Desktop Support Desktop Troubleshooting Computer Hardware Software Installation Windows Troubleshooting
CMS IT SERVICES PRIVATE LIMITED Company Profile: CMS IT Services (a Blackstone Portfolio Company) provides high quality, end-to-end IT infrastructure solutions to cost-effectively manage IT operations efficiently. With extensive experience in managing complex IT implementation projects and integ...