Devops - Service Delivery Manager - Mumbai
- CGI Information
- 11 - 15 years
- Mumbai
- 4 years ago
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Job Description
Job Role/ Your future duties and responsibilities (ONLY FEMALE CANDIDATES)
- The DevOps Service Delivery Manager makes sure that DevOps operations is running smoothly for our GHS Advantage engineering and client delivery processes. The ideal candidate loves being the person who interfaces between the dev team and the server maintenance/hosting team, understands technology deeply at both the server level and at the development level, understands where the gaps often are between these two, and is excited about filling those gaps and taking proactive steps to enable product deliveries, able to set up, configure, and use these tools to identify potential gaps and stop them from ever becoming an issue. The DevOps Manager manages service delivery and systems reliability and scalability including: reporting, configuration and build, testing, planning, and deployment of solutions and will be accountable for all aspects of deployment and technical operations including technical implementation resources, scheduling, risk management, internal and external communications, status reporting, and resource management.
- This person must be able to coordinate well between teams and technical experts. This is the role for you if you are an excellent communicator, able to eliminate jargon when necessary, yet able to dive deep into technical details when working with development staff. You take complete ownership of the technical implementation of projects and ensure that no stone is left unturned to avoid risks. You take quality very seriously and work to quantify and evaluate new ways of measuring quality to ensure devops pipeline and a positive user experience, and that we continue to deliver excellent customer experiences. You are an avid learner, keeping up to date with new technology to evaluate its impact on our organization. You are not afraid to get your hands dirty and dive deep into technical details when necessary. You consistently practice risk management in all aspects of your work and take information security very seriously. You are skillful and experienced at managing your team to ensure a healthy work culture and environment You care about the deployment process, continuous integration, and quality control, you care about the application infrastructure, environment, data, code, and processes. You want to make sure that all the important components of DevOps deliveries are addressed and addressed thoroughly, systematically and cleanly. You have a strong desire to automate information delivery and reporting, especially about potential issues; preventative maintenance is your byword.
Desired Candidate Profile
- The DevOps Service Delivery Manager makes sure that DevOps operations is running smoothly for our GHS Advantage engineering and client delivery processes. The ideal candidate loves being the person who interfaces between the dev team and the server maintenance/hosting team, understands technology deeply at both the server level and at the development level, understands where the gaps often are between these two, and is excited about filling those gaps and taking proactive steps to enable product deliveries, able to set up, configure, and use these tools to identify potential gaps and stop them from ever becoming an issue. The DevOps Manager manages service delivery and systems reliability and scalability including: reporting, configuration and build, testing, planning, and deployment of solutions and will be accountable for all aspects of deployment and technical operations including technical implementation resources, scheduling, risk management, internal and external communications, status reporting, and resource management.
- Must be able to coordinate well between teams and technical experts. This is the role for you if you are an excellent communicator, able to eliminate jargon when necessary, yet able to dive deep into technical details when working with development staff. You take complete ownership of the technical implementation of projects and ensure that no stone is left unturned to avoid risks. You take quality very seriously and work to quantify and evaluate new ways of measuring quality to ensure devops pipeline and a positive user experience, and that we continue to deliver excellent customer experiences. You are an avid learner, keeping up to date with new technology to evaluate its impact on our organization. You are not afraid to get your hands dirty and dive deep into technical details when necessary. You consistently practice risk management in all aspects of your work and take information security very seriously. You are skillful and experienced at managing your team to ensure a healthy work culture and environment You care about the deployment process, continuous integration, and quality control, you care about the application infrastructure, environment, data, code, and processes. You want to make sure that all the important components of DevOps deliveries are addressed and addressed thoroughly, systematically and cleanly. You have a strong desire to automate information delivery and reporting, especially about potential issues; preventative maintenance is your byword.
Seeking a full-time Sr. DevOps Delivery Manger :
- Manages and appropriately escalates delivery impediments, risks, issues, and changes associated to the product development initiatives
- Assigns and monitors work of technical personnel, ensuring that application development and deployment is done in the best possible way, and implements quality control and review systems throughout the development and deployment processes
- Displays leadership and oversight of implementation and deployment planning, system integration, ongoing data validation processes, quality assurance, delivery, operations, and sustainability of technical solutions
- Evaluates technological choices (network/hardware related and technology/code related) by querying providers and providing evaluations of each solution include ROI evaluations in the present and future implications, limitations, and opportunities
- Possesses excellent verbal and written communication skills and the ability to interact professionally with a diverse group of developers, product owners, and subject matter experts
- Exercises broadly delegated authority for planning, directing, coordinating, administering, and executing both routine and complex technical elements of technical operations
- Manages analysis and approval of new code through security and performance gates that you will design and develop for feature-complete software. Be an advocate for security and performance standards in the organization
- Manages operational aspect of production and development servers including developing, training in, and validating compliance with procedures and checklists related to disk space usage, monitoring solutions, deployment, conventions, access to the production and development sources, source control access and usage, performance monitoring, code modifications validation, scheduling, and more
- Works within IT, cross-functionally and DevOps Solution, in order to successfully identify, prioritize, and resolve issues and provide subject matter expertise for enhancements, developments, and operational improvements
- Maintains issue tracking and documentation systems and provides reporting that ensures proper tracking and visibility of issues and projects
- Identifies technical and process improvement opportunities and socialize/advocate to get them implemented
- Works closely with the Engineering team in release planning, preparation, validation, post release monitoring, and ongoing monitoring.
- Maintains accurate program estimates, timelines, project plans, and status reports
- Possesses expert understanding of the intersection of development and operations (DevOps), monitoring and management tools, and deployment processes and tools
- Provides process improvement recommendations based on best practices and industry standards
- Resolves conflicts by demonstrating leadership and appropriate decision-making competencies
- Is responsible for complex technical management coordination with multiple vendors and staff
- Is responsible for the development of standards and processes for operations that proactively prevent problems from occurring Qualifications:
- 5+ years of DevOps Manager or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools A track record as a coach, mentor, and developer of talent
- An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail
- An ability to quickly identify and drive to the optimal solution when presented with a series of constraints
- Demonstrated ability in people management, strategic planning, risk management, change management, and project management
- Excellent judgment, analytical thinking, and problem-solving skills
- Experience working with quality management approaches, techniques, and principles Full understanding of software development lifecycle best practices
- Self-motivated individual that possesses excellent time management and organizational skills
- Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships.
- Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level
Interested candidates can share their updated resume at ra******************r@***.com along with Subject Line as "Applied for Devops - Service Delivery Manager- Mumbai Location"
Thanks & Regards,
CGI
Job Classification
Industry: IT-Software, Software ServicesFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Not mentioned
Role: Not mentioned
Employement Type: Full time
Education
Under Graduation: B.Tech/B.E. in Any SpecializationPost Graduation: Post Graduation Not Required
Contact Details:
Company: CGI InformationAddress: 95/1 - 95/2,Bsmt, Grnd, 1st, 2nd, 3rd and 4th Floo, r,Tower 2, Electronic City Phase 1,Software park, , Ecity, Attibele Hobli, Anelkal Taluk,Veerasandra Village, BANGALORE, Karnataka, India
Location(s): Mumbai
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Keyskills: Jenkins Maven Linux Continuous Delivery Service Delivery Management IT Service Delivery Management Devops IT Project Management kubernet
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