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Sr SOC Analyst L2 - Bengaluru/Bangalore @ Harman International

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 Sr SOC Analyst L2 - Bengaluru/Bangalore

Job Description

1) Provide technical and functional support to L1 Team with analytical feedback.
2) Responsible for incident investigation, evidence collection, diagnosis, recovery within defined SLA and closing incidents
3) Understand information security policies and best practices in Ignite environments.
4) Inform L3 team of proactive and reactive actions to ensure adherence to security policy.
5) Review and understand collected metrics from monitoring systems and be aware of patterns and anomalies.
6) Accept, manage and update Ignite platform service requests and incidents to ensure contracted Service Level Agreements are met.

1) Provide technical support within the Security Incident and Event Management team to assist in the investigation and remediation of security incidents.
2) Escalate incident remediation changes with key Ignite project stakeholders.
3) Where necessary, liaise and work with key Ignite project stakeholders and Solutions Architects around incident investigation and reporting.
4) Facilitate effective and appropriate communication to all stake holders to meet SLAs and expectations.
Participate in Service Improvement Plans.

Job Classification

Industry: Semiconductors, Electronics
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Harman International
Location(s): Bengaluru

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Keyskills:   Automation Due diligence Service level Claims Staffing Event management Information security Analytical Technical support Monitoring

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Harman International

Harman International India Pvt.Ltd HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of...