Team Leader - Insurance - Delhi/NCR @ Teleperformance Global

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Team Leader - Insurance - Delhi/NCR

Teleperformance Global
2 - 7 years
Delhi, NCR
6 years ago
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Job Description

Roles & Responsibilities for Team Leader

Should know throughput calculation like attrition, shrinkage.

Should know to drive sales and meet the given target.

Should have handled min 15 to 25 agents as team lead.

Should handle the team weekly reviews and encourage team to meet organizational goals

Responsible for staff retention within the team.

Should have worked on dialer

Should be aware of KRAS, KPIS, SLA, Occupancy, Attrition Formula, Shrinkage formula.

Should have Min 1 years experience as Insurance Sales Team Leader (On papers)

Must have experience of Outbound Sales Voice (BFSI)

Excellent communication skills

Interested candidates can share their resumes on be*************h@te************e.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Teleperformance Global
Address: Plot No. 408,,,PHASE-III,UDYOG VIHAR, , , GURGAON, Haryana, India
Location(s): Delhi, NCR

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Keyskills: Communication Skills Outbound Sales Insurance Sales Team Leading Shrinkage Staff Retention

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Teleperformance Global

Teleperformance DIBS formerly known as Intelenet Global Services.

Team Leader - Insurance - Delhi/NCR @ Teleperformance Global

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