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Real Time Analyst - Wfm Rta - Pune - Igt @ IGT Solutions

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 Real Time Analyst - Wfm Rta - Pune - Igt

Job Description

IGT Solutions hiring for WFM-RTA for E-Commerce Inbound Process.

Interested candidates are requested to please provide an updated resume at va********a@ig*********s.com


**Only Immediate Joiners**


Job Title- Lead Associate WFM
Shifts- 24X7, 6 Days working


Job Responsibilities:


Must be from BPO Background
Must be from WFM or MIS Team (Real Time adherence experience shall be preferred)
Generating and publishing Reports: - Hourly/Daily / monthly
Creating reports and template as per process requirement
Minimum 6 Months to 1 year of experience in MIS / WFM or Planning & Analysis
Knowledge of Work Force Management as Forecasting, Planning or Scheduling would be preferred.
Design and establish new MI reporting modules
Must have an experience in Advanced Excel with working experience in MS Excel - 2010

Knowledge, Skills, Other Abilities:
Experience in Automation in MS-Excel / Access.
Strong verbal and written communication skills.

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Back Office/Web/Transaction Processing
Role: Back Office/Web/Transaction Processing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: IGT Solutions
Address: IGT Solutions Pvt. Ltd., Mantri Business Park, WING A, Ground Floor,, Nagar Road Pune - 411014, PUNE, Maharashtra, India
Location(s): Pune

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Keyskills:   Workforce Management Real Time Analysis MIS Scheduling Forecasting RTA WFM

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₹ 3,00,000 - 3,25,000 P.A

IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...