Process + Soft Skills Trainer - Ecommerce @ IGT Solutions

Home > Training

Process + Soft Skills Trainer - Ecommerce

IGT Solutions
3 - 8 years
Pune
5 years ago
Email to a friend
Report this job

Job Description

Job description

IGT Solutions hiring for Process + Soft Skills Trainer for Pune Location

Interested candidates are requested to please provide an updated resume at

Va********a@ig*********s.com

**Only Immediate Joiners**

**E-Commerce Voice Pilot Process**

Job Location- Pune Viman Nagar

No. of requirements- 6

Job Responsibilities-

Ensure successful execution of training needs
Measure program training effectiveness
Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
Send reports/MIS to the Operations team on the progress/pending status of activities
Review content at regular intervals to ensure all updates are incorporated
Participate in Internal & External Calibrations
Conduct refresher trainings based on TNI
Manage Knowledge Check for New Hires & Production Staff

Knowledge, Skills and abilities-

Very Strong written and verbal communication skills (English)
Customer/ Client Handling Skills
Experience in any product/process/soft skill/up-skilling training
Open to Work in 24X7, 6 days working Rotational

Desired Candidate Profile

Min. 1 Yr to 4 Yrs. of work experience in training
must be from BPO industry
Graduate

Perks and Benefits

Work from Office & Home

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Freshers

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Other Doctorate

Contact Details:

Company: IGT Solutions
Address: IGT Solutions Pvt. Ltd., Mantri Business Park, WING A, Ground Floor,, Nagar Road Pune - 411014, PUNE, Maharashtra, India
Location(s): Pune

+ View Contact

Login

Candidates can login here to view contacts and apply.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach Resume Max 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Candidates are expected to provide most recent and accurate profile information, inappropriate content is strictly prohibited!

Keyskills: Communication Skills Process Training Training Needs Performance Improvement Verbal Communication TNI Client Handling

Job seems aged, it may have been expired!
Fraud Alert to job seekers!

₹ 4,00,000 - 4,50,000 P.A

Job application

We will notify the employer with your details. You can also attach a resume or a cover letter.

Sign In Sign Up

Email:

Password:

Password too short

To create your profile, apply for a job or make a registration

Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

IGT Solutions

IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...

Process + Soft Skills Trainer - Ecommerce @ IGT Solutions

Home > Training