Job description
Role: Collection Manager
Product: LAP/ OD/ BIL/ Cards
Interested candidates share your profile on pr************i@mo********t.com
Responsibilities:
- Will manage Pre NPA buckets.
- Will own collection loss numbers across verticals- Cards, Retail Assets, MSME. for Surat Region.
- Will ensure Agency Quality Audit Scores delivery as per benchmark.
- To drive Collection Agencies to achieve goals with process adherance.
- Will support Customer Service on minimizing defective calls, on maximizing CEM scores and
ensure TAT on escalated cases.
- Manage Retail Litigation Strategy & implementation across consumer Risk for Surat.
Experience:
Minimum 5-7 years Collections experience in the field of Cards & Loans collections, having working knowledge in the areas of Consumer Risk will be an added advantage.
Thanks
Regards
Pratibha
MTC
9717417***
Keyskills: Collection Management Retail Assets Quality Audit Customer Service Collections Strategy Implementation