Desktop Engineer
- Pace Business Machines
- 2 to 5 Yrs
- Bengaluru
- 5 years ago
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Job Description
Requirement:
- Graduate
- Minimum 2 Years relevant experience
- Hardware & Networking certified
- Immediate Joining
- Excellent in English communication
- Job location Bangalore
Job Description:
- Address user tickets regarding hardware, software and networking
- Walk customers through installing applications and computer peripherals
- Ask targeted questions to diagnose problems
- Guide users with simple, step-by-step instructions
- Perform troubleshooting, Hardware maintenance.
- Test alternative pathways until you resolve an issue
- Customize desktop applications to meet user needs
- Record technical issues and solutions in logs
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional
- Report customer feedback and potential product requests
- Help create technical documentation and manuals
- Hands-on experience with Windows/Linux/Mac OS environments.
- Responsible for designing, developing, and testingcomputer hardware, includingcomputersystems, circuit boards,computerchips, keyboards, routers, and printers. Supervises the manufacturing, production, and installation of the parts.
- Techniciansinstall, configure, and troubleshootworkstationsand networked printers, fix hardware and software issues.
- working with team members and vendors to fix issues, create and maintain documentation of existing and futurecomputersystems.
- Daily reporting to supervisor.
Employement Category:
Employement Type: Full timeIndustry: IT - Hardware / NetworkingRole Category: Hardware / Telecom Equipment DesignFunctional Area: Not ApplicableRole/Responsibilies: Desktop EngineerContact Details:
Company: Pace Business MachinesLocation(s): Bengaluru+ View Contact
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₹ 1.0 - 2.0 Lakh/Yr
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