Responsibilities:
Establish and/or implement operating procedures and standards
Plan and coordinate the activities of housekeeping supervisors and their crew
Coordinate inspection or inspect assigned areas to ensure standards are met
Apply human resource management skills, such as hiring, training, scheduling and evaluating performance
Complete financial management tasks, such as setting and adhering to a budget
Handle administrative tasks
Knowledge, Skills and Abilities:
A secondary school diploma is an asset
A college diploma in tourism or business management is an asset, as is National Occupational Certification as a Housekeeping Room Attendant
Professional attitude
Previous experience working in housekeeping is required
Previous supervisor or manager experience is an asset
Human resource management skills such as recruitment and training
Basic accounting skills
Good customer service skills
Purchasing and inventory skills is an asset
Workplace Hazardous Materials Information System (WHIMIS) certification is an asset and may be required
Possible Future Career Paths:
Front Office/Rooms Division Manager
Housekeeping Director
Rooms Division Executive
