Urgent hiring For Desktop Support :: Chennai @ Experis

Job Description

Experience : 1+  years

Payroll : Experis IT
Notice Period : Immediate

Job Location :  Chennai

Responsibilities

• Address user tickets regarding hardware, software and networking
• Walk customers through installing applications and computer peripherals
• Ask targeted questions to diagnose problems
• Guide users with simple, step-by-step instructions
• Conduct remote troubleshooting
• Test alternative pathways until you resolve an issue
• Customize desktop applications to meet user needs
• Record technical issues and solutions in logs
• Direct unresolved issues to the next level of support personnel
• Follow up with clients to ensure their systems are functional
• Report customer feedback and potential product requests
• Help create technical documentation and manuals

Requirements

• Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role
• Hands-on experience with Windows/Linux/Mac OS environments
• Working knowledge of office automation products and computer peripherals, like printers and scanners
• Knowledge of network security practices and anti-virus programs
• Ability to perform remote troubleshooting and provide clear instructions
• Excellent problem-solving and multitasking skills
• Customer-oriented attitude

Interested candidates share your profile with below details with ko********a@**.experis.com

Name :
Total Experience :
Relevant experience :
Current CTC :
Expected CTC :
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Notice Period :

Job Classification

Industry: IT-Hardware & Networking
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Experis IT Private Limited
Address: J3,,BLOCK-GP,SECTOR-V,SALT LAKE CITY, , , KOLKATA, West Bengal, India
Location(s): Chennai

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Keyskills:   Desktop Support Desktop Administration Technical Support Desktop Engineering System Administration