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Call center Quality Analyst @ DreamWeavers InfoCom

Home > Customer Service (International)

 Call center Quality Analyst

Job Description

Urgent opening for call center Quality Analyst & Quality Auditor for our company based at Kirti Nagar. Immediate Joining!

Call- Megha- 9811745***

Experience- 2-4 years 

Salary- Up to 25K per month

Metro Connectivity (near Moti Nagar Metro Station)

Qualification- Graduation & above

Shift Timings- Monday- Saturday (10 a.m.- 6 p.m)

Fixed day shift

Job Responsibilities:-

Previous quality experience is must

You will be required to audit calls and share feedback with reps and Team Leaders

Should have have worked on quality reports

Should have ability to coach and train reps 

Will be working on TNA and call calibration

Call- Himanshi- 9205440***

Address- Dreamweavers InfoCom Pvt. Ltd. 40, first floor, DLF Industrial Area, Kirti Nagar, New Delhi-110015. Next to Kirti Club, Near Moti Nagar Metro Station.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Call center Quality Analyst

Contact Details:

Company: DreamWeavers InfoCom
Location(s): Delhi, NCR

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₹ 3.0 - 3.5 Lakh/Yr

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DreamWeavers InfoCom

DreamWeavers InfoCom is a leading healthcare communications enterprise which specializes in digital solutions, catering to the life sciences industry. The company provides multi-channel marketing modules to drive HCP engagement, patient support platforms in acute & chronic verticals, custom ph...