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LTE / 5G Protocol Customer Support !! 5+ @ GlobalLogic

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 LTE / 5G Protocol Customer Support !! 5+

Job Description

If interested kindly share your updated resume, notice period, Current CTC, location and expectations.

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Current CTC


Expected CTC


Notice Period


Current Location


Title : - LTE / 5G Protocol Customer Support

Job Type :-Permanent

Experience :-5+ Years

Job Location :-Delhi

Interview Mode :-Phone/Hangout

Job Description

5G would be a good to have skill, however LTE knowledge is mandatory.

  • Experience of LTE, LTE-Advanced, NB-IoT, 5G NR Wireless communication protocols
  • Good understanding of RRC Layers, Call flows, C-Plane, U-Plane concepts
  • Knowledge of 3GPP LTE Specifications 36.331, 36.521-1, 36.101 etc. and 38 series specifications.
  • Extensive experience with log analysis, debugging.
  • Experience working with real hardware systems in the lab, preferable R&S, Anritsu, Keysight.
  • At least 5 years industrial experience in above profile.
  • Good communication skill to work with the local R&D teams in Delhi and Munich, Germany

Job Responsibilities

Tasks:

  • Providing customer support to our Protocol / conformance customers in the field of LTE and 5G NR products.
  • Handling customer tickets/issues for R&S CMW500 platform test cases
  • Log Analysis, Debugging of issues, protocol logs in LTE, LTE Advanced, NB-IoT, 5G NR
  • Discussions with customers, resolving their issues (L1, L2)
  • Co-ordination with development, Integration team for product support and releases.
  • Integration in the lab on R&S systems.

RA*****L@GL********C.COM

98735 66771

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Technical Support
Role: Technical Support
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MCA in Any Specialization

Contact Details:

Company: Globallogic India
Address: 2nd to 4th floor, Tower -3, Oxygen Business Park, Pvt Ltd. IT/ITES SEZ, Plot No. 07, Sector-144, Noida, Gautam Budhnagar Uttar Pradesh, India, NOIDA, Uttar Pradesh, India
Location(s): Delhi, NCR

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Keyskills:   RRC 5G Customer Support Log Analysis NR Product Support Wireless Communication 3Gpp LTE Test Cases

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₹ 12,00,000 - 22,00,000 P.A

GlobalLogic

GlobalLogic is a full-lifecycle product development services leader thatcombines deep domain expertise and cross-industry experience to connectmakers with markets worldwide. Using insight gained from working on innovative products and disruptive technologies, we collaborate with customers to show th...