Desired Candidate Profile
We are currently seeking a Director of Technology (eCommerce) to be a part of our growing team. We are an eCommerce/Web development agency. Roles & Responsibilities:
Consult prospects, customers on various eCommerce solutions available in market, their strengths and weaknesses. Make recommendations based on customer needs.
Gather high-level functional, scope/size projects, provide estimates, including level of effort assessments independent of developers help.
Consult customers on various eCommerce solutions available in echo system like multi-channel selling, warehouse management software, integrations with third party systems/ERPs.
Show and tell our capability statement to prospects, be part of pre-sales and solution scoping/engineering process.
Collaborate on proposals with sales team
Potentially identify new eCommerce technologies and solutions and build expertise/practice around it.
Build processes, assets, knowledge and grow the team
Collaborates with rest of the team to identify development/design resources needed, assign individual responsibilities and due dates across Technical, Creative and Content Marketing teams.
Be a point of escalation for accounts and check on key accounts from time to time.
Identify opportunities to grow existing accounts
Deliver high quality project from inception to finish in a timely fashion by acting as a liaison between client and technical team Required Qualification:
8+ years of experience implementing/consulting ecommerce projects in various technologies.
A bachelor degree in MIS or Computer Science or web design.
Very good understanding and rationale approach towards user experience (UX), Functional Mockups and Wireframes.
Must have worked for an web agency and be responsible for delivery of multiple projects on varying eCommerce platforms like Magento, Cloudcraze, Suitecommerce, Commerce Cloud/Demandware, SAP Hybris.
Experience building eCommerce practice, managing and growing partnerships with eCommerce solutions.
Must have extensive knowledge delivering B2B and B2C eCommerce implementations.
Must be able to sniff potential critical areas in delivery and instruct team to attend to those key specific areas with caution.
Detailed product knowledge of at least two ecommerce solutions, their third party extensions, and other applications in eCommerce echo system.
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