Urgent Opening For Monitoring/ Desktop support
- Parekh Integrated
- 1 - 4 years
- Mumbai
- 4 years ago
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Job Description
Parekh Integrated Services Pvt. Ltd. is leading Logistics Company, Established in 1981, we are in the business of providing high-quality logistics services that give our customers a competitive advantage in the Indian market. PISPL is a one-stop-shop logistics and supply chain service provider in India offering storage & distribution services, freight forwarding, transportation, information technology, cold chain management solutions along with other value added services to multiple industry verticals
- Responsible for adherence / review of Operational Matrix as per CMC. Eg. a) Daily Activity Task, Ensuring daily task should be on time.
b) Real time incident calling, Real Time issue handling. (Temperature Monitoring, CCTV, VTS, Solar Energy Monitoring, Server space management, Fire alarm, Generator fuel monitoring)
c) Providing preventive measures to control incident.
d)Ensuring System is always up. Ensuring Data Continuity of devices.
e) Calibration of Devices on yearly Basis.
f) New device installation as per request, Sensor Troubleshooting, Installed device Maintenance.
g) Application detail Up-gradation and troubleshooting.
- Responsible to generate and publish MIS reports to measure the Business and Operational KPIs.
- Responsible for planning calibration in advance and execute the same against all devices of various makes and keeping the masters updated.
- Responsible to report in shift as per roster to fulfill 24/7 support.
- Responsible for checking availability of batteries in the branch and replace them before due date and keep the masters updated.
- Responsible for inventory of stock (devices of all types and makes / Batteries / Cables / any other accessories) are managed with ZERO variance, checked and certified once in a week by department head.
- Responsible for timely installation of the various devices wherever applicable.
- Responsible to take action on the dashboard ticket within TAT of 15 min.
- Monitoring server level backup, reporting and escalation to make sure daily operation work smooth.
- Good knowledge in using MS office products. (Excel, PPT, Word, etc.)
- Identify challenges within processes and treat them as opportunities which can be worked upon
Interested candidate can mail their resume on Kh***********l@pi**l.in
Job Classification
Industry: Courier, Transportation, Freight , WarehousingFunctional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: IT Hardware
Role: IT Hardware
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization, B.Sc in Computers, Diploma in Computers, BCA in Any Specialization, Other GraduatePost Graduation: M.Tech in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: Parekh Integrated Services Pvt LtdAddress: Parekh Integrated Services Pvt. Ltd., BGR Compound, Mumbai - Nashik Highway, Vahuli, Thane - 421302
Location(s): Mumbai
Keyskills: Networking Desktop Administration router confrigation L1 L2 System Administration Maintenance Troubleshooting Desktop Support Network Administration CCTV calibration Temperature Monitoring
Parekh Integrated
Parekh Integrated Services Pvt. Ltd. is leading Logistics Company, Established in 1981, we are in the business of providing high-quality logistics services that give our customers a competitive advantage in the Indian market. PISPL is a one-stop-shop logistics and supply chain service pr...
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