Muthoot online interview For the post of CCE
- Muthoot Finance
- 0 - 4 years
- Bhadson
- 6 years ago
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Job Description
Job description
The Muthoot Group is hiring for Customer Care Executive & Jr Relationship Executive
Its a great opportunity for fresher's to start the career and for experienced candidates to excel their career and skills.
Interview Process:
Telephonic / Whatsapp Video call only.
Resume Reporting Mail Id: hr**d@mu*********p.com
Contact Person-Mr. Narinder Kumar (8129601***)
Job Role: - Jr. Relationship Executive & Customer Care Executive.
For the post of JRE/RE: - Bhawanigarh ,Sirhind . Mullanpur Garibdass-Mohali and Patiala-City Centre.
For the post of CCE - Sherpur and Bhadson.
Minimum Qualification: - Graduation - Regular. (Excluding B.Tech /BCA)
JOB DESCRIPTION FOR JRE / RE - (Male candidate Preferred below 30 Years)
Responsible to attending walk -in clients at Branches.
Responsible for accepting & appraising gold jewellerys as per company norms.
Ensuring proper Verification & Valuation of Collateral Securities and Documents.
Responsible for processing/ documentations of Loans & other financial services.
Responsible for cross selling of all products and achieving of individual & branch targets.
Responsible for conducting field visits and meeting corporate customers for business development.
Responsible for ATM monitoring & functioning if the same is attached to the branch.
Ensuring following of all procedures & policies as per laid down by the organization.
Coordination with various Banks & preparation of BRS.
Responsible for completion of all Accounts related works in the branch.
Responsible to maintain up-keep of the branch and ensure confidentially in all dealings.
Responsible for tele-calling customers for following up on interest collection regularly.
Candidate's age must be below 30 years and a regular graduate.
JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only below 30 yrs)
Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
Generate business and leads for new loans from new customers
Handle branch walk-ins for business generation
Generate referrals through existing customer base and walk-ins.
Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
To handle customer requests and complaints and take it to closure.
Understand the need of the customer and cross sell other products accordingly.
Generate business and leads for other products like insurance, NCDs, gold coin etc.
Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
Conducting outbound marketing activities to ensure continuous Walk-In the branches and a regular graduate
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance, Role Category: Retail/Personal BankingRole: Retail/Personal BankingEmployement Type: Walk-insEducation
Under Graduation: B.B.A / B.M.S in Any Specialization, B.A in Any Specialization, B.Com in Any Specialization, B.Sc in GeneralPost Graduation: Post Graduation Not RequiredDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: Muthoot GroupAddress: Plot#2-4,Community Centre,, , , NEW DELHI, Delhi, IndiaLocation(s): Bhadson
Keyskills: Customer Service Branch Management Cross Selling Telecalling Calling Business Development Customer Handling
Muthoot Finance
The Muthoot Group is a leading business conglomerate that has successfully expanded, in each and every town, across the nation. The Group has 20 diversified business divisions and 5500+ branches with a global presence across USA, UK, UAE, Costa Rica, Sri Lanka and Nepal. The Group serves over 2.5 l...
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