Job Description
Hiring for Customer Support Associate Position both freshers and expereniced
Company : Teleperformance ( RBL Banking process )
Job Title : Customer Support Associate
Job Location : Hyderabad (kukatpally)-work from office
Languages : English/telugu : mandatory : tamil or kannada
Qualification : 12th / Graduation
Expereinece : Fresher / 1 year Experience in Sales(Preferable) Banking domain
Salary Package : For Freshers : 15000ctc ( 12800 take home ) + Incentives + Shift allowance (3000/-)
For Experienced : 16500 ctc (14000 take home) + Incentives + Shift allowance (3000/-) ( Minimum 10 months experience is needed on papers ).
Open Positions - 150
Job description :
Inbound voice process-Banking domain
Rotational shifts, Rotational week off.
6 days a week
Work location is Kukatpally (KPHB)
Call Center Representative Responsibilities:
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
HR TEAM
MOUNIKA -8121202*** / [Confidential Information]
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Customer Support Associate (Inbound voice process)
Contact Details:
Company: Ikaya Solutions
Location(s): Hyderabad
Keyskills:
Customer Service
Customer Suppor
Customer Care
Inbound Process
Call Center
Bp
Voice Process
Customer Care Executive
Outbound Process