Immediate Opening For Back Office @ Huawei

Job Description

JD for OSS Back Office Engineer (Huawei) Administration/Installation/Upgrade/Troubleshooting experience in any of the products below:
Hands on experience on Huawei iManager U2000 NMS, Huawei M2000
Track and report recurring problems or failures and provide associated consequences of problems if there is a business impact to Customer.
Identify root cause of Priority 1 and Priority 2 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA).
Validating and maintaining the Known Error Database (KEDB) for recurring issues.
Troubleshoot system management, fault management, configuration management and performance management issues.
Troubleshooting integration problems of Network elements in 2G, 3G, 4G technologies.
Cooperate with the team to resolve complex matters
Investigate and provide RCA for any major outages
Be able to create ownership culture and encourage self-driven behavior among the team.
Ability to work well in a team environment
Must have excellent verbal and written communication
Support report writing as required by management
Emergency ticket handling. Shift operations and 24x7 On-call support.ADDITIONAL REQUIREMENTS:
System Administration of Linux/Windows environment.
Experience in OS like Linux, Windows
Experience in RDBMS like Oracle
Basic understanding of Telecom Network
Experience with trouble ticket tools and process

Candidates interested are invited to apply at ik***********r@hu***i.com with the updated resume.

Job Classification

Industry: Telcom, ISP
Functional Area: Other,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: B.Tech/B.E. in Any Specialization
Post Graduation: M.Tech in Any Specialization
Doctorate: Any Doctorate in Any Specialization

Contact Details:

Company: Huawei Technologies
Address: SYNO 37,46,45/3,45/4 ETC.,KNO 1540, Kundalahalli, , , BANGALORE, Karnataka, India
Location(s): Chennai

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Keyskills:   Configuration Management Telecom 4G 3G Networking 2G Fault Management Huawei M2000 Network Elements Troubleshooting