Dear Candidate,
Greetings!
Fresher Walkin Drive for Field Network Engineer for Chennai Location
Walk in Date: 25th and 26th Sep 2020
Location: Chennai
Venue: Atria Convergence Technologies
10th Floor Block No.94, MRC Nagar,
Raja Annamalai Puram, Chennai, Tamil Nadu 600028
Contact Numbers: 7358378*** /7338820***
Role: Field Network Engineer
Vacancy : 40
Educational Qualification : 12th, Diploma (EEE, ECE, CSE & IT), ITI or Equivalent
Mandatory Documents : Educational Documents, Pan Card, Aadhar Card, Driving License.
Two wheeler is must.
Age Limit: Lesser than 23yrs.
Year of Passing: 2018,2019 and 2020
Purpose of the Role: Responsible for 100% customer Service and maintenance of network element on field in the designated area
Key Responsibilities:
1. Assume overall responsibility for ensuring 99.99% Customer Uptime
2. Ensure that the switches in the network are maintained as per norms
3. Ensure support for timely connectivity for all the cross functional teams
4. Maintain the network database and submit the required report to the reporting manager on regular intervals
5. Attend customer complaints on field and give quality resolution within the TAT
6. Provide timely resolution of technical complaints through analysis/ trouble shooting
7. Monitor NMS through relevant application and take appropriate action based on the events
8. Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
9. 100% compliance on safety and cardinal rules
10. Responsible for process adherence
11. Provide structured feedback to management to provide permanent solutions to improve service level
Key Result Areas:
This position plays a critical role in driving operational efficiency through management of material and time consumption, quality adherence and brining in areas of improvement for process betterment in the organization
Note: A great opportunity for freshers
Education
1. Graduate/Diploma/ITI holder in any discipline
2. Hardware & Networking, MCSE and CCNA preferred
Regards,
Team HR
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in-the-home entertainment, education, Today, we are closer than ever to realising it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu and Delh...