International Non Voice - Email Support ()
- Telligent Support Llp
- 0 - 5 years
- Bengaluru
- 4 years ago
- Email to a friend
- Report this job
Job Description
Greetings from Telligent!!!
We are Hiring for an International Gaming E-Mail Support.
Are you ready to make a difference, help our customers and make the most in the gaming industry?
If reading this has ignited the passion for games in you, read on:
Every day will bring new and exciting challenges on the job while you:
Learn and use groundbreaking technologies
Apply advanced troubleshooting techniques to provide unique solutions to our customer's individual needs
Leverage your experience to provide feedback to the team on how to improve our services
Drive customer communication during critical events.
What will you be doing :
- Provide support and resolving technical issues via email, phone and other electronic communications
- Build credibility and trust with the players by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ CSAT scores for the work performed
What were looking for:
- 0 to 4 years of customer service experience through phone, email and chat.
- Experience in the gaming/tech support would be an asset
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multi-tasking skills
- Strong analytical and troubleshooting skills and experience
- Self-starter who is excited about learning new technologies on a daily basis
Benefits :
- Best in the industry pay
- Performance based incentives
- Incredible growth opportunities from internal IJPs
- Regular Rewards and Recognition Program
- Monthly Employee Engagement Activities
- Medical Insurance.
Note: Due to the current situation you will doing " WORK FROM HOME" until further notice from the organisation.
For more information contact Kavitha @ 7899915*** or you can share your CV with
ka******r@te****r.com
.
We hire smart and inTelligent people who can dive deep so were more interested in the areas that you do know instead of those you havent been exposed to yet.
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time
Education
Under Graduation: Graduation Not RequiredContact Details:
Company: Telligent Support LlpAddress: 92/1 B KONAPPANA AGRHARA,, , , BANGALORE, Karnataka, India
Location(s): Bengaluru
Keyskills: Email Support Troubleshooting Skills Communication Skills Customer Service Rewards Technical Support Chat Non Voice CSAT Recognition
Telligent Support Llp
Telligent Support has been pioneers in gaming and consumer electronics industry with vast experience in providing business process outsourcing solutions and services to global customers. We ensure we take care of our employees and are treated with the highest standards as we believe ?Happy Employees...
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