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Telecom Support Engineer | India @ Genpact India

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 Telecom Support Engineer | India

Job Description

Job Role :- Telecom Support Engineer

Responsibilities

  • Basic Telecommunications Knowledge, Basic Telecommunications Understanding, Functional, Independence, Attention to Detail, Verbal Communication, Documentation Skills,
  • Knowledge on Cable Types and identify.
  • Identifying the type of Phones (analog, digital,IP phones etc)
  • Knowledge of VC room testing.
  • Identifying various telecommunication equipment and their functionality..
  • Maintains customer rapport by listening to and resolving concerns; answering inquiries.
  • Maintains safe work environment by following codes, standards, and legal regulations.
  • Keeps supplies ready by inventorying stock; placing orders; verifying receipt.
  • Improves department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Minimum qualifications

  • Graduate in any stream
  • Must have with ITIL and ITSM processes.
  • Familiarity with Telecom equipments
  • Ability to multi-task, manage time and follow through with assignments.
  • Must have at least 2+year experience in supporting in the same stream

Preferred Skills

  • Basic Telecommunications Knowledge, Understanding, Functional, Independence
  • In-depth knowledge of performance metrics. Niche know how on Telecom, Windows, Network, Active Directory, Virtualization
  • Customer facing experience



Interested candidates can share profiles on su***********a@ge****t.com

Job Classification

Industry: Telcom, ISP
Functional Area: IT Software - Telecom Software,
Role Category: Admin/Maintenance/Security/Datawarehousing
Role: Admin/Maintenance/Security/Datawarehousing
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Genpact India
Address: Genpact Building, DLF City, Phase V, Sector Road, Sector 53, , GURGAON, Haryana, India
Location(s): Delhi, NCR

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Keyskills:   Installation Networking Configuration Cabling ISP ITSM Routing Telecommunication Maintenance Windows ITIL Equipment Installation Telecom Ip Phones

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₹ 1,00,000 - 5,50,000 P.A

Genpact India

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...