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Leading Investment Bank Hiring TEAM @ Rivera Manpower

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 Leading Investment Bank Hiring TEAM

Job Description

HI WARM GREETINGS FROM RIVERA MANPOWER SERVICES.


for more details contact below given number


CONTACT


ANANYA- 7795938***

WHATSAPP- 8884496***


Or drop a mail in- ri**********a@gm**l.com


Openings available:


Process Name: Team Lead for Banking Profile

Shift Timings: Rotational Shift & off

Work Location : Bangalore

Salary Package : Max 11 lpa

Rounds of Interviews : HR round / Manager Round

Graduate Qualifications : Any Graduates

Post-Graduate Qualifications : Any Post-Graduates

Experience Needed : Candidates Should have over all 8 years of Experience and Minimum 3 years of experience as a Team Lead on Paper with International Voice Profile Experience .


Key Responsibilities:


  • Provide regular coaching & leadership & supervise the day-to-day functions of the group
  • Leverage expertise and build collaborative relationships
  • Discuss and improve on Training and Learning opportunities
  • Consistently look for innovative ways to improve on productivity, motivation, cost savings and development of employees
  • Provide timely direction on strategic changes within the business and help align the focus of resources to the same
  • Leverage on the expertise of teams within the site and other sites to improve overall performance
  • Model the organization's core values, operating principles, and philosophies - Walk the Talk
  • Make appropriate and fact based decisions with available information when under pressure and/or adverse conditions

Skills & Qualifications:

  • Experience managing people preferred
  • Experience in Card Services and Collections preferred
  • Experience in performing quality assurance reviews for staff;
  • Proven ability to train, coach and motivate employees;
  • Proven ability to evaluate employee performance;
  • Ability to manage multiple priorities and meet deadlines;
  • Motivated, self-starter and willingness to work a flexible schedule based on the needs of the business

Job Classification

Industry: Banking, Financial Services, Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Rivera Manpower
Location(s): Bengaluru

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Keyskills:   Team Coaching Team Leading Collections mentor International Call Center Coaching international voice aviation Complaint Handling jp morgan banking mortgage team lead Customer Experience Banking Profile International BPO International Voice Process

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₹ 6,00,000 - 10,00,000 P.A

Rivera Manpower

Rivera Manpower Services We are currently hiring for JP Morgan Chase/American Express/ Ernst Young (EY) / IBM / Dell / First Advantage /Siemens / Infosys / Amazon / HGS / Crossdomain Solutions / Capita Solutions / First Advantage / swiggy / tesco