Fresher Ground Staff Hiring
- Sunil Kumar
- 0 to 4 Yrs
- Multi-City, India
- 4 years ago
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Job Description
- Back-office operationsare the portions of the company composed of non-client-facing functions and personnel.
- Very generally, this includes things like administration and human resources. Another example of this would be the IT department, regulatory compliance, or accounting.
- While back-office operations do not create revenue directly, their support for the front office is absolutely critical to a company's success.
- For example, front-office personnel won't be able to execute a client's trade unless the back-office software engineers make it possible.
- Back-office operations and personnel aren't confined to a dark and unseen portion of a building; however, many of today's global companies do something very similar with their back-office operations, meaning the back-office operation will sometimes be found somewhere other than at headquarters, in auxiliary offices. Or, back-office operation personnel may be outsourced to lower-cost countries, or the employees may even work from home.
- JOB SUMMARY To provide all necessary help and support to passengers as required by our customer airlines which may include check in, baggage processing, reservations and ticketing, boarding of flights, air-bridge operation, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned.
- JOB RESPONSIBILITIES The following responsibilities are associated with this job role:
- Assist passengers with self-service check-in kiosks Inspect and verify passenger documentation Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable Assist passengers as needed through arrival and check in processes including support for passengers with special requirements such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and quarantine as required Make public address announcements as required Assist colleagues in other areas of the airport to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- Operate computers and specialist equipment such as air-bridge, scanners and airline specific software Produce work-related documentation when required Maintain the highest standards of safety and security at all times Other duties as assigned
Employement Category:
Employement Type: FreshersIndustry: Aviation / Airline
Role Category: Back Office Operations
Functional Area: Not Applicable
Role/Responsibilies: Fresher Ground Staff Hiring
Contact Details:
Company: Sunil Kumar. HiringLocation(s): Multi-City, India
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₹ 2.0 - 9 Lakh/Yr
Sunil Kumar
IndiGo is India's largest passenger airline with a market share of 47.5% as on December, 2019. We primarily operate in India's domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-...
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