Roles and Responsibilities
Hi
Greetings !!!
We have immediate opportunity for Technical Support Executive in Powai, Mumbai
We are looking only for Immediate joiner.
Experience: 2 to 7years
Responsibilities and Duties
Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
Understanding Operating Systems like Windows 7,8,10 and MacOS.
Troubleshooting Network and Internet Issues for Clients.
Fixing Software and Drivers on Client Systems.
Understanding of Settings and Control Panel Options.
Fixing Issues in Device Manager and External Devices.
Understanding Latest Privacy Settings and Access Control in Devices
Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc
Adept at technology to troubleshoot and ensure smooth online class experience.
Active listening skills, patience and detail obsession to maintain call logs.
Qualifications :
A bachelor's degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging
Min. 1-3 years relevant experience.
If you find this opportunity interesting please send across your updated profile with below details on ni**********e@gm**l.com
Total years of experience
Current CTC
Expected CTC
Notice period
Did you have Laptop(Yes/No)
Desired Candidate Profile
Perks and Benefits
Keyskills: Networking Oral Communication Technical Support Windows Access Control Control Panel Troubleshooting Mac Os Remote Desktop Operating Systems