Job Description : Brief Description At least 2 years Experience handling Quality Lead Position Exp: 1 yrs in auditing IVP Calls Quality analyst Lead- 1 position- Salary Bracket CTC 40kP.M, Exp: Minimum 1 year exp as TL ( Team Size must be 3 to 4 member) Location: Kaloor , Kochi Skills Required for a QA Team Leader Perform quality assurance reviews for Call Center Operations globally for said Process Analyze findings from process reviews and develop reports to highlight trends/ opportunities for improvement Make recommendations to help reduce process variation and eliminate errors Track Business Unit responses for all findings identified from the process reviews Work with Management and develop project plans to address opportunities identified through process reviews Provide management with timely reports documenting observations from reviews Interested candidates please contact HR Manager Meera: 8489435*** / Email id: [HIDDEN TEXT] Gayathri 8695435*** [HIDDEN TEXT]
Employement Category:
Employement Type: Full timeIndustry: RecruitmentFunctional Area: Finance & AccountsRole Category: Internal AuditorRole/Responsibilies: Quality analyst Team Lead Job For 2-5 Year Exp In
Contact Details:
Company: Job Store ConsultingLocation(s): Coimbatore