Assistant Manager - Fraud Risk Surviellance
- Standard Chartered
- 2 - 5 years
- Bengaluru
- 4 years ago
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Job Description
Job description
The Role Responsibilities
Strategy
- Support and provide inputs to Line function, Fraud Risk Management for driving the operational model and implementing the strategic direction for the country.
- Develop and sustain a system for Fraud identification, monitoring, investigating in order to minimise fraud losses.
- Develop and implement processes for improving the quality of sourcing in the region. Conduct investigation into suspect fraud applications.
- Provide co-ordination and support of key processes across the country and ensure timely submission and collation of reports across regions.
Business
- Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment.
- Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation.
- Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country.
Processes
- Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
- Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees
- Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
- Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
- Strengthen the transaction processing activities of the region by recommending process/policy changes where applicable and through regular training of front-end staff and vendors.
- Ensure adherence to the Group s approach to the management of fraud risks, providing training/leadership where necessary to close gaps in understanding or adherence.
People and Talent
- Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
Risk Management
- Identify and share industry best practices and work with the businesses for their feasibility and implementation.
- Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures.
- Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis
- Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards
- Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite.
Governance
- Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines
- Embed the Group s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture
- Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work.
- Ensure compliance to Visa/ master card rules and regulations.
Our Ideal Candidate
- Market Knowledge: - Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.
- Business Strategy and Model: - Awareness and understanding of Standard Chartered's Retail Clients business and that of peers in the industry
- Risk Management and Control: - The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank
- Governance, Oversight and Controls: - Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual team
- Regulatory Framework and Requirements: - Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role
- Non-technical skills: - Strong written / oral communication and Analytical skills. Ability to create effective work relationships within and across functions borders.
Job Classification
Industry: Banking, Financial Services, BrokingFunctional Area: Financial Services, Banking, Investments, Insurance,
Role Category: Retail/Personal Banking
Role: Retail/Personal Banking
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: Standard CharteredLocation(s): Bengaluru
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Keyskills: Assurance Automation Front end Process improvement Anti money laundering Banking Business strategy Risk management Operations Monitoring
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