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Company profile

Palo Alto Networks


At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. We have the vision of a world where each day is safer and more secure than the one before. These are not easy goals to accomplish - but we are not here for easy. We are here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we are looking for innovators who are as committed to shaping the future of cybersecurity as we are. Our team is looking for a high-performance, client-facing escalation engineer (Cortex XDR) with a problem-solving mindset. As an Escalation Engineer, you will be working together with the PS Consultants, Sales & Engineering to solve blocking issues with high visibility and impact, enabling that client to realise the full potential of our solutions. This role will allow you to apply your passion for technology, problem-solving and consult with clients on creating and executing business strategy. Experience: Typically 7-10 years of Information security domain experience with excellent product knowledge & escalation management, should have worked with enterprise customers across different regions and flexible to work in a 24x7 delivery model. We are trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It is simple: we cannot accomplish our mission without diverse teams innovating, together. To learn more about our dedication to inclusion and innovation, visit our Life at Palo Alto Networks page and our diversity website. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. Additionally, we are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or an accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.


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