Latest jobs / Non Voice
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IndigoJobs29-03-2024<h4>Job Description</h4><p><u>Job description</u></p><br><p>We are looking for enthusiastic professionals for Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.</p><br><p><u>Qualification Required</u></p><br><ul><li>Good written & Verbal communication</li><li>Interested to work in BPO Non Voice Process</li><li>Basic computer knowledge</li><li>Flexible to work in Night shifts</li><li>Ready to work from Office</li></ul><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/648068/hiring-fresher-bpo-non-voice-chennai-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/648068/hiring-fresher-bpo-non-voice-chennai-at-cognizant-technology/
[Freshers] Hiring Fresher -BPO Non Voice- Chennai at Cognizant TechnologyThu, 28 Mar 2024 21:51:33 +0530<h4>Job Description</h4><p>We are hiring for <strong>Non voice Process</strong> for <strong>Salem</strong>.</p><br><p>Job description</p><br><p>Freshers with any graduation</p><p>Salary upto- 15K</p><p>US Shift</p><br><p><u>Responsibilities:</u></p><ul><li>Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead.</li><li>The employee is accountable for following process standard operating procedures.</li><li>Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.</li><li>Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate )</li><li>Should have basic knowledge of US Mortgage and Title Insurance Concepts</li><li>Only Graduates with good communication will be considered.</li><li>Shift: Night Shift</li><li>CTC: 15K (In hand 11K)</li><li>Location: Salem</li></ul><br><br><p>If Interested kindly share your updated cv to the given mail ID <strong><u>pooja_a@trigent.com</u></strong> or you can call on this Number<strong> Priyanka: 9741794523 / Pooja: 7760273159</strong> </p><br><p>Refer Your Friends</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Salem,Tamil Nadu</br><b><br /><br /><a href="https://indigojobs.in/job/647440/hiring-freshers-for-non-voice-process-salem-at-trigent/">Apply</a><br />
https://indigojobs.in/job/647440/hiring-freshers-for-non-voice-process-salem-at-trigent/
[Freshers] Hiring Freshers For Non-Voice Process - Salem at TrigentThu, 28 Mar 2024 16:20:28 +0530<h4>Job Description</h4><p>Job description</p><p>Hi ,</p><p>Hiring for Non voice</p><p>15 ctc</p><p>free 2 way cab</p><p>only immediate joiners</p><p>work from office</p><p>Night shift</p><p>Note : Email cv : NAGARATHNA_G@TRIGENT.COM</p><p>REGARDS</p><p>NAGARATHNA G</p><p>7892759396</p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/647828/non-voice-back-office-salary-15k-ctc-at-trigent-software/">Apply</a><br />
https://indigojobs.in/job/647828/non-voice-back-office-salary-15k-ctc-at-trigent-software/
[Full Time] Non voice - Back office - Salary 15k CTC at Trigent SoftwareThu, 28 Mar 2024 15:45:44 +0530<h4>Job Description</h4><p>Job description</p><p>Hi ,</p><p>Hiring for Non voice</p><p>15 ctc</p><p>free 2 way cab</p><p>only immediate joiners</p><p>work from office</p><p>Night shift</p><p>Note : Email cv : NAGARATHNA_G@TRIGENT.COM</p><p>REGARDS</p><p>NAGARATHNA G</p><p>7892759396</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/647829/non-voice-only-females-salary-15-ctc-11k-at-trigent-software/">Apply</a><br />
https://indigojobs.in/job/647829/non-voice-only-females-salary-15-ctc-11k-at-trigent-software/
[Full Time] Non Voice - Only Females - Salary 15 CTC (11K) at Trigent SoftwareThu, 28 Mar 2024 13:31:27 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><p>Consultant : is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.</p><p>Competencies:</p><p>Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, TimeShare property, Claims Servicing & Claims Prevention etc.</p><p>Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) Should have basic knowledge of US Mortgage and Title Insurance Concepts</p><br><p><strong>Preferred candidate profile</strong> </p><p> Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) </p><br><p><strong>Night Shifts - 9 PM to 6 Am</strong></p><br><p><strong>Perks and benefits</strong> </p><p>Max CTC - 1.8 LPA</p><p>Night Shift Allowances</p><p>5 Days working</p><br><p>Interested Candidate Call Ashish 8707017932 ( Call Between 9.30Am to 6 Pm)</p><h4>Job Classification</h4><b>Industry: </b>Banking</br><b>Functional Area: </b>Banking</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Salem,Tamil Nadu</br><b><br /><br /><a href="https://indigojobs.in/job/647399/bpo-non-voice-freshers-salem-trigent-at-trigent/">Apply</a><br />
https://indigojobs.in/job/647399/bpo-non-voice-freshers-salem-trigent-at-trigent/
[Freshers] BPO Non voice freshers - Salem - Trigent at TrigentThu, 28 Mar 2024 12:17:29 +0530<h4>Job Description</h4><p><strong>Job Description:</strong></p><p><strong>Domain:</strong> ITES/BPO, KPO</p><p><strong>Designation:</strong> Process Executive Data</p><p><strong>Educational Background:</strong> Minimum Graduate (Any Discipline) - Candidate year of Graduation/PG passed out should be between 2020 to 2023, and have all the education documents.</p><p><strong>Job Responsibilities</strong>:</p><p>The job role would involve but not limited to:</p><ul><li>Verify and review information as per policy and guidelines</li><li>Follow all compliance and security measures relating to client data</li><li>Take action on process changes and updates and handle the same with proper research</li><li>Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets</li><li>Adhere to process norms and structure</li><li>Ability to work with a high degree of accuracy</li><li>Work with great attention to detail</li><li>Work in a rapidly changing environment</li></ul><p><strong>Shifts:</strong> Rotational/ Flexibility to work in night shift (24*7)</p><p><strong>Work location:</strong> Hyderabad - permanent work from office</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/648091/process-executive-fresher-hyderabad-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/648091/process-executive-fresher-hyderabad-at-cognizant-technology/
[Freshers] Process Executive- Fresher - Hyderabad at Cognizant TechnologyThu, 28 Mar 2024 09:26:03 +0530<h4>Job Description</h4><p> Greeting from Trigent </p><p>Call panchami : 7892759396</p><p>Nagarathna_g@trigent.com</p><br><br><p>German Language Expert:-</p><p>Required candidate with any graduation alongside expertise on German language with read and write skill.</p><p>Certification is Mandatory <br>Comfortable with Work from Office<br>Shifts - UK Shift<br>CTC - 25K<br>NP - Immediate Joiner<br>Location Chennai</p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/647428/german-language-analyst-fresher-can-apply-at-trigent-software/">Apply</a><br />
https://indigojobs.in/job/647428/german-language-analyst-fresher-can-apply-at-trigent-software/
[Freshers] German Language Analyst - Fresher Can apply at Trigent SoftwareThu, 28 Mar 2024 05:50:04 +0530<h4>Job Description</h4><p><u>Job description</u></p><br><p>We are looking for enthusiastic professionals for Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.</p><br><p><u>Qualification Required</u></p><br><ul><li>Good written & Verbal communication</li><li>Interested to work in BPO Non Voice Process</li><li>Basic computer knowledge</li><li>Flexible to work in Night shifts</li><li>Ready to work from Office</li></ul><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/647438/hiring-fresher-bpo-non-voice-hyderabad-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/647438/hiring-fresher-bpo-non-voice-hyderabad-at-cognizant-technology/
[Freshers] Hiring Fresher -BPO Non Voice- Hyderabad at Cognizant TechnologyThu, 28 Mar 2024 04:19:57 +0530<h4>Job Description</h4><p><strong>Hiring for International BPO / Blended Process / Voice Process / Chat Process / Non-Voice Process / Backend Process.</strong></p><br><br><p><strong>Call/WhatsApp:- 8274912282 / 9147047909</strong></p><br><br><br><p><strong>Role & responsibilities</strong></p><br><br><ul><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits</li></ul><br><ul><li>Follow up to ensure resolution.</li></ul><br><ul><li>Keep records of customer interactions, process customer accounts and file documents.</li></ul><br><ul><li>Follow communication procedures, guidelines and policies.</li></ul><br><ul><li>Take the extra mile to engage customers.</li></ul><br><br><p><strong>Preferred candidate profile.</strong></p><br><ul><li>Should know that customer service not only means helping customers get what they need but also making sure they feel supported.</li></ul><br><ul><li>Communication in English should be flawless without any grammatical error.</li></ul><br><ul><li>Should be comfortable in rotational & night shift.</li></ul><br><ul><li>Vocabulary, Sentence construction should be excellent.</li></ul><br><ul><li>Should have customer service skills.</li></ul><br><p>Salary:- Upto 4.5L</p><br><br><p><strong>Call/WhatsApp:- 8274912282 / 9147047909</strong></p><br><br><p><strong>Qualification : 12th or above</strong></p><br><br><p><strong>Freshers and exp. both can apply</strong></p><br><br><p><strong>Work from office</strong></p><br><br><br><p><strong>WALK IN ADDRESS:</strong></p><br><p><strong>HUMAN BEFORE RESOURCE PRIVATE LIMITED</strong></p><p><strong>DN 2, SIGNET TOWER UNIT 804 8TH FLOOR</strong></p><p><strong>COLLEGE MORE, SALT LAKE SECTOR V</strong></p><p><strong>KOLKATA - 700091</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Human Before Resource</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/647875/join-us-today-walk-in-interview-for-voice-at-human-before-resource/">Apply</a><br />
https://indigojobs.in/job/647875/join-us-today-walk-in-interview-for-voice-at-human-before-resource/
[Walk-ins] Join Us Today: Walk-in-Interview For Voice at Human Before ResourceThu, 28 Mar 2024 16:51:30 +0530<h4>Job Description</h4>Requirements:<br><br>1. Good Communication<br><br>2. Understandable English<br><br>3. Customer-oriented person<br><br>4. Excellent interpersonal and written & oral communication<br><br>Description:<br><br>1. Good with customer handling<br><br>2. Resolving customer complaints brought to your attention<br><br>3. Overseeing the Customer service process<br><br>4. Actively resolving inbound chat/email queries of customers<br><br>5. Proficient with problem solving ability<br><br>6. Handling Escalations<br><br>Working days: 5.5 Days<br><br>Working hours: 9 hours Work from office (Rotational shifts)<h4>Job Classification</h4><b>Industry: </b>Internet (E-Commerce)</br><b>Functional Area: </b>Internet (E-Commerce)</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Retention - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Innvocon Learning</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/647425/escalations-social-media-customer-support-at-innvocon-learning/">Apply</a><br />
https://indigojobs.in/job/647425/escalations-social-media-customer-support-at-innvocon-learning/
[Full Time] Escalations/ Social Media Customer Support at Innvocon LearningThu, 28 Mar 2024 04:09:03 +0530<h4>Job Description</h4><p>**</p><p><strong>Excellent Opportunity For You To Work With India's Leading Company - Hiring Back Office And BPO Executive in one of the Leading MNC @Pune !!</strong></p><br><p><strong>Eligibility Criteria:</strong></p><p> Requirements - Any Under Graduate / Graduate / Post Graduate Graduate Fresher can also apply</p><p> Flexible to work in shifts. </p><p>Knowledge of customer service principles and practices. </p><p>Good Communication Skills</p><p>Should be ready to make career in BPO/ITES Industry. </p><p>Freshers Are Most Welcome.</p><br><p><strong>Shift Timings:</strong></p><p><strong>1.</strong> Fixed Day Shift For Domestic And For International Night Shift</p><p><strong>2.</strong> Fixed weekend off.</p><p><strong>3.</strong> Work from home Also available <br></p><br><p><strong><u>Knowledge, Skills and Abilities Required:</u></strong></p><p>1. Should have basic knowledge of computers.<br>2. Should have excellent typing skills.<br>3. Should have good spoken & written communication skills.<br>4. Should have working knowledge of Word, Excel & Outlook.<br>5. Should have good analytical & observation skills.<br>6. Should be good in documentation & in collecting transaction metrics.<br>7. Should show attention to details & be a consistent performer.<br>8. Should be ready to make career in BPO/ITES Industry.</p><br><br><p><u><strong>Mandatory Documents Required at the time of interview:</strong></u></p><p>1. Updated Latest CV<br>2. AADHAR CARD & Any Other Address proof <br>3. PAN CARD & Any Other ID Proof</p><br><br><p><strong>Benefit</strong></p><p>*Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.<br>*Both Side Cab For International Process<br>*Incentives.</p><br><br><p><strong>Note - Only Interested Candidate Apply</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>Internet</br><b>Functional Area: </b>Internet</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Retention - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Starrise Recruitment</br><b>Location(s): </b>Pune</br><b><br /><br /><a href="https://indigojobs.in/job/646590/back-office-and-bpo-executive-at-starrise-recruitment/">Apply</a><br />
https://indigojobs.in/job/646590/back-office-and-bpo-executive-at-starrise-recruitment/
[Freshers] Back Office And BPO Executive at Starrise RecruitmentWed, 27 Mar 2024 20:58:24 +0530<h4>Job Description</h4>you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms<br>Whether its getting answers for customers quickly, consulting on products<br>with resolving issues<br><br><p><b>Required Candidate profile</b></p> Qualification: Any Graduate / High school <br> with Good communication skills (Speaking)<br> Basic Computer Knowledge<br> Flexible shift(24/7) environment = 9 hours<br> 5 days Working<br> NON-Voice process.<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Arise Solutions</br><b>Location(s): </b>Ahmedabad</br><b><br /><br /><a href="https://indigojobs.in/job/646597/bpo-kpo-international-chat-support-ahmedabad-at-arise-solutions/">Apply</a><br />
https://indigojobs.in/job/646597/bpo-kpo-international-chat-support-ahmedabad-at-arise-solutions/
[Full Time] Bpo/Kpo International Chat Support - Ahmedabad at Arise SolutionsWed, 27 Mar 2024 15:59:59 +0530<h4>Job Description</h4><ul><li>Process lease applications to gather necessary documentation and uploading documents to ERP platform.</li><li>Send leases to residents for signature and upload fully executed lease to the property management software.</li><li>Manage utilities at the property level which includes: coordinating necessary paperwork to turn on utilities and assisting in bill payments.<br>Schedule move-in orientations for residents. Collect application fees, hold fees, and initial funds regarding applicant applications.</li><li>Assist customers in Move-in Processing, Eviction Tracking and providing notice to vacate & move out processing.</li><li>This brief summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbents manager at any time based upon Company need. </li></ul><br><p><strong>Skills Required: </strong></p><ul><li>Good communication in the applicable language/s (English)<br>- Spoken skills & written skills</li><li>Complete Work from Office</li><li><strong>Willing to work in the Night Shift (6:30 PM to 4:30 AM IST)</strong></li><li>Customer service skills</li><li>Technical proficiency in MS office products required (Excel, Word, etc.)</li><li>Prefer to have experience using Yardi Voyager or similar property management program </li></ul><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Kolkata</br><b><br /><br /><a href="https://indigojobs.in/job/647088/international-non-voice-associate-night-at-wipro/">Apply</a><br />
https://indigojobs.in/job/647088/international-non-voice-associate-night-at-wipro/
[Full Time] International Non-Voice Associate (Night) at WiproTue, 26 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p> Graduates/Undergraduates Graduates/Undergraduates 6 months BPO or Travel Industry experience 1 + years in airline industry Good Typing Skills Chat Experience will be add on No Freshers only experienced minimum 6 months Fluent in English and additional languages Candidate must have excellent communication skills Excellent Verbal Communication Excellent written and Business technical writing (B2) Excellent written and business technical writing (B2) Proficient Computer Skills Proficiency in MS Office Suite 24*7 Rotational Shifts 24*7 Rotational Shifts Strong Process Orientation Strong Process Orientation Work Ethics Work Ethics Strong Interpersonal Skills and effective communication Strong Interpersonal Skills and effective communication Strong Problem solving skills Strong Problem solving skills Experienced upto 26000 CTC Two way transport </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647141/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/647141/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Freshers] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsTue, 26 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><ul><li>Customer relationship administration </li><li>Meeting Customer's expectations / targets / metrics / Key Performance Indicators </li><li>Usage of the Customer's tools / Follow up of the Customer's processes & procedures </li><li>Management of all incoming requests / orders </li><li>Management of the backlog (orders and orders related requests) </li><li>Addressing all written / verbal requests and complaints received from the Customer </li><li>Process improvements proposals / implementation </li><li>Manages Customer relationship through providing daily operational support </li><li>Keeps Customer informed of progress at all stages </li><li>Processes all the order management requests in a timely manner and according to the Customer's instructions / procedures </li><li>Action Sales Orders by following step by step processes documented in provided SOPs </li><li>Sends purchase orders to Customer's vendors / suppliers, asking for acknowledgements and delivery Confirmations.</li></ul><br><p><strong>Mandatory Skills:</strong></p><ul><li>Computer (internet, MS Office package) </li><li>Good command of English (both written & spoken) </li><li>Enterprise Resource Planning system (basic knowledge) </li><li>Contract management systems & tools </li><li>Customer relations management / contract management / supply chain / logistics </li><li>Very good verbal & written communication skills </li><li>Rigorous and accurate working style </li><li>Willing to work in the afternoon shift (12pm to 9:30 PM IST)</li></ul><br><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Kolkata</br><b><br /><br /><a href="https://indigojobs.in/job/647358/walk-in-drive-for-freshers-and-exp-associate-at-wipro/">Apply</a><br />
https://indigojobs.in/job/647358/walk-in-drive-for-freshers-and-exp-associate-at-wipro/
[Walk-ins] Walk-In Drive For Freshers and Exp: Associate at WiproTue, 26 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Dear All,</strong><br></p><p><strong>Greeting from IGT Solutions</strong></p><p><br>We are hiring for Blended process and looking for immediate Joiners<br>Interested candidates can directly walk-in to our office.<br></p><p><strong>Profile Summary</strong></p><p><br>IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service<br></p><p><strong>Primary Job Responsibility:</strong></p><p><br> Understands the various computer screens and how to utilize them effectively<br> Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff<br> Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance<br> Adheres to all company and specific Contact Centre policies and procedures<br> Completes any work as assigned by Management<br></p><p><strong>Education and Essential Experience:</strong></p><p><br> 6 months BPO or Travel experience<br> Bachelor's Degree Mandatory<br> Excellent Written and spoken communication, business technical writing<br> Computer Skills ability/experience using computer applications<br> Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)<br> Open to work in a blended environment(Chat/Email)<strong>Interview Rounds:</strong></p><br><ul><li>HR Round</li><li>Versant Test Round</li><li>Operations Round</li></ul><br><p><strong>Key Enablers:</strong></p><p><br> Strong process orientation<br> High energy, High Integrity & Work Ethics<br> Strong interpersonal skills & ability to communicate effectively<br> Strong problem solving skills.<br></p><p><strong>Compensation</strong><br></p><p>Salary up to 26 CTC +month Incentives </p><p><br><strong>Interview Time</strong> : 10 am to 4 pm<br>Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045<br><br>Contact Information: HR- <strong>Mariya Nancy</strong><br>WhatsApp Number: <strong>8884449120</strong><br>Mail Id: <strong>Mariya.Nancy1@igtsolutions.com</strong><br> </p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647364/walk-in-for-process-associates-immediate-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/647364/walk-in-for-process-associates-immediate-at-igt-solutions/
[Walk-ins] Walk-in For Process Associates (Immediate) at IGT SolutionsTue, 26 Mar 2024 12:00:00 +0530<h4>Job Description</h4>Walk in for BPO Non voice process<br>Good communication required<br>Graduation is not mandatory<br>Day Shift<br>6 days working, 1 days rotational off<br>pls call Manju 9342679949 for more info<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Freelancer Varsha</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/646631/customer-care-executive-email-chat-non-at-freelancer-varsha/">Apply</a><br />
https://indigojobs.in/job/646631/customer-care-executive-email-chat-non-at-freelancer-varsha/
[Full Time] Customer Care Executive - Email /chat/ NON at Freelancer VarshaMon, 25 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Dear Candidate,</strong><br> </p><p><strong>Greetings from Divya HR(9384663108) from Sutherland !!!(No consultancy / No fees)</strong></p><p><strong>REFERENCE CODE: DIVYA HR</strong><br> </p><p><strong>Sutherland is hiring candidates for Associate - Customer Support </strong> <strong>Freshers can apply and come for an interview.</strong></p><br><br><p><strong>Please find the below Interview details:</strong></p><ul><li>Interview Date: <strong>26th and 4th April .</strong></li><li>Interview Time: <strong>11:00 AM to 4:00 PM</strong></li><li>Venue Details: Sutherland, Gateway Office, A1 Ground floor , Perungalathur Chennai - 600048</li><li>Contact person: Rommel.</li><li>Experience Range: <strong>Open for both freshers and experience</strong></li><li>Education: <strong>HSC, any Graduation * or 10+5 or 12+3 Diploma</strong></li><li>Salary Details: <strong>Upto 2.8 Lakhs (Freshers*) / Upto 3.6 Lakhs for experience</strong></li><li>Shift Details<strong>:</strong> <strong>Majorly Night Shift and willingness to work in rotational shifts.</strong></li><li><strong>Cab facility available*</strong></li><li>Notice Period: <strong>Immediate Joiners and Upto 7 days</strong></li><li>Mode of Interview: F2F</li><li>Work from office ( Chennai location ).</li><li></li></ul><p><strong>Contact Person: Rommel (Please mention Divya top of your resume)</strong></p><p><strong>Please find the below Position details:</strong></p><ul><li><strong>Skill: Positions open for both Non-Voice process and Voice process</strong></li><li><strong>Good Written/Spoken English</strong></li></ul><p><strong>General Description of the Job:</strong></p><p>Sutherland is seeking an attentive and goal-oriented person to join us as Associate - Customer Service. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!</p><p><strong>Please carry the below mention Documents (Mandatory):</strong></p><ul><li>Updated Resume <strong>(DIVYA at the top</strong>)</li><li>Any Government Id Proof ( Copy ).</li></ul><p><em>NOTE: Do not attend the interview if you have already attended in last 3 months.</em><br> </p><p><strong><em>Disclaimer: Please ignore if not interested or not relevant to your profile.</em></strong></p><p><strong>Best Regards,</strong></p><p><strong>DIVYA HR</strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/646654/customer-support-executive-non-voice-support-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/646654/customer-support-executive-non-voice-support-at-sutherland/
[Freshers] Customer Support Executive NON-Voice support at SutherlandMon, 25 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Job description</strong></p><p><strong>Dear All,</strong> <strong>Greeting from IGT Solutions</strong> <strong>We are hiring for Blended process and looking for immediate Joiners Interested candidates can directly walk-in to our office.</strong></p><p><strong>Profile Summary</strong> <strong>IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service</strong></p><p><strong>Primary Job Responsibility:</strong> <strong> Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management</strong></p><p><strong>Education and Essential Experience:</strong> <strong> 6 months BPO or Travel experience Bachelor's Degree Mandatory Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Chat/Email)</strong><br><strong>Interview Rounds:</strong></p><ul><li><strong>HR Round</strong></li><li><strong>Versant Test Round</strong></li><li><strong>Operations Round</strong></li></ul><p><strong>Key Enablers:</strong> <strong> Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.</strong> <strong>Compensation</strong> <strong>Salary up to 26 CTC + month Incentives Interview date : 10 am to 4 pm Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045</strong><br></p><p><strong>Contact Information:</strong> <strong>Mariya Nancy</strong></p><p><strong>Contact Number: 8884449120</strong></p><p><strong>WhatsApp Number: 8884449120</strong></p><p><strong>Mail Id: Mariya.Nancy1@igtsolutions.com</strong><br></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647091/international-voice-process-executive-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/647091/international-voice-process-executive-at-igt-solutions/
[Walk-ins] International Voice Process Executive at IGT SolutionsMon, 25 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p> <strong>Role & responsibilities</strong> <strong><u>Primary Job Responsibility:</u></strong></p><ul><li>Understands the various computer screens and how to utilize them effectively</li><li>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</li><li>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</li><li>Adheres to all company and specific Contact Center policies and procedures</li><li>Completes any work as assigned by Management</li></ul><p><strong>Preferred candidate profile</strong> <br> <strong><u>Education and Essential Experience:</u></strong> </p><ul><li>6 months BPO or Travel experience</li><li>Bachelor's Degree or Undergraduate with experience</li><li>Excellent Written and spoken communication, business technical writing</li><li>Computer Skills ability/experience using computer applications </li><li>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)</li><li>Open to work in a blended environment(Chat/Email)</li><li></li></ul><p><strong>Perks and benefits</strong> <br>Two way cab facility</p><br><p><br><strong>ThanksRegards</strong></p><br><br><p><strong>Mention HR Shreya Caren in the cv</strong></p><br><p><strong>Contact Person : 7975073261</strong></p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647142/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/647142/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Full Time] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsMon, 25 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Roles and Responsibilities</strong> </p><br><ul><li>Should be ready and comfortable in viewing sensitive content and review them.</li><li>Should be strong psychologically to ensure candidate is able to work on the same for long hours during the day without much impact</li><li>Good communication skill and flexible with rotational shifts</li><li>Knowing Bengali or Punjabi is added advantage</li></ul><br><br><p><strong>Desired Candidate Profile</strong> </p><br><ul><li>Any Graduate</li><li>Willing to work on Rotational shifts</li><li>Only Non technical candidates are eligible</li><li>There should be no gap of more than 2 years in CV.</li></ul><br><p><strong>Perks and Benefits</strong> </p><br><ul><li>Two way cab facility</li><li>Free food</li><li>Working with one of the best clients in the world</li></ul><h4>Job Classification</h4><b>Industry: </b>Content Development / Language</br><b>Functional Area: </b>Content Development / Language</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647359/walk-in-drive-for-freshers-non-voice-process-at-wipro/">Apply</a><br />
https://indigojobs.in/job/647359/walk-in-drive-for-freshers-non-voice-process-at-wipro/
[Walk-ins] Walk-in drive For freshers - Non voice process at WiproMon, 25 Mar 2024 12:00:00 +0530<h4>Job Description</h4>Chat Support Executive<br>Location : Chandigarh/Mohali<br>Salary - 23000+ incentives<br><br>Eligibility Criteria:<br>* Graduation/ Post Graduation<br>* Good English skills<br>* Basic typing speed<br><br>Additional benefits:<br>5 Days working<br>Night shifts<br>Cab facility available<br><br><p><b>Required Candidate profile</b></p>Can Call @7986679847<br>Email id: gnrglobalservices@gmail.com<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>GNR Global Services</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/647127/non-voice-process-executive-at-gnr-global-services/">Apply</a><br />
https://indigojobs.in/job/647127/non-voice-process-executive-at-gnr-global-services/
[Full Time] Non Voice Process Executive at GNR Global ServicesSun, 24 Mar 2024 12:00:00 +0530<h4>Job Description</h4><br><p><strong>WARM GREETINGS FROM RIVERA MANPOWER SERVICES!</strong></p><br><p>There are huge openings for Technical support</p><p>Note- The below requirement is for candidates <strong>currently </strong>in<strong> BANGALORE </strong></p><br><br><p><u><strong>Openings available :</strong></u></p><br><p><strong>Process Name: International Non voice/ Technical Support/ Chat process</strong></p><p><strong>Qualification: Graduates & Experienced .</strong></p><p><strong>CTC : Min 3.25 LPA - Max 4.2 LPA</strong></p><p><strong>Shift timings : Rotational shifts/off</strong></p><p><strong>Languages : Fluent English </strong></p><p><strong>Location : Bangalore </strong></p><p><strong>Experience : Min 1 year in International process(No Freshers). Candidates from Technical background preferred. </strong></p><br><br><p><u><strong>Candidate notes:</strong></u></p><p><strong>*Candidates should be flexible to work in rotational shift.</strong></p><p><strong>*Candidates should have excellent communication.</strong></p><p><strong>* Any graduates holder's can apply</strong></p><br><br><p><strong>Contact Details: Karthik - 7996772782 (WhatsApp in case the number is busy) <br> rivera.karthik@gmail.com</strong></p><br><br><br><p><u><strong>*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.</strong></u><br></p><br><p><strong>Required Candidate profile :</strong></p><p>*Possess good analytical skills - detail oriented</p><p>*Possess good communication skills, both oral and written</p><p>*Have a good attitude - should be committed to the work</p><br><p><strong>Immediate joiners only</strong></p><br><p><strong>Karthik</strong></p><p><strong>7996772782</strong></p><p><strong>HR TEAM </strong></p><p><strong>Rivera Manpower Services</strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Technical Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Rivera Manpower</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647435/hiring-for-technical-support-non-at-rivera-manpower/">Apply</a><br />
https://indigojobs.in/job/647435/hiring-for-technical-support-non-at-rivera-manpower/
[Freshers] Hiring For Technical Support/ Non at Rivera ManpowerSat, 23 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p> Graduates/Undergraduates Graduates/Undergraduates 6 months BPO or Travel Industry experience 1 + years in airline industry Good Typing Skills Chat Experience will be add on No Freshers only experienced minimum 6 months Fluent in English and additional languages Candidate must have excellent communication skills Excellent Verbal Communication Excellent written and Business technical writing (B2) Excellent written and business technical writing (B2) Proficient Computer Skills Proficiency in MS Office Suite 24*7 Rotational Shifts 24*7 Rotational Shifts Strong Process Orientation Strong Process Orientation Work Ethics Work Ethics Strong Interpersonal Skills and effective communication Strong Interpersonal Skills and effective communication Strong Problem solving skills Strong Problem solving skills Experienced upto 26000 CTC Two way transport </p><br><br><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/647140/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/647140/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Freshers] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsFri, 22 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><ul><li>Should be excellent in English communication.</li><li>Graduates or above with Provisional certificate (Mandatory).</li><li>Learn and apply under supervision.</li><li>Collaborate with team members to achieve project goals</li><li>Follow company policies and procedures.</li><li>Attend training sessions and workshops to enhance skills.</li><li>Adapt to changing work environments and responsibilities.</li></ul><br><p><strong>Preferred candidate profile</strong> </p><ul><li>Bachelors degree or equivalent</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and in a team.</li><li>Basic knowledge of Excel & System.</li><li>Eagerness to learn and grow in the role.</li><li>Attention to detail and ability to follow instructions.</li></ul><br><p><strong>Perks and benefits</strong> </p><p>Should be flexible to "work from Office" should be flexible to work in Rotational shifts. </p><p>Working days- 5 Days a week with 2 days of rotational week off. </p><p>Rounds of Interview: </p><p>1)HR round </p><p>2)operations round </p><p>3)assessment</p><br><p>CTC- 1.9lpa + 2-way cab facilities (within 25kms limit from gachibowli)</p><br><p>Work location- Hyderabad</p><br><p><strong>Note</strong>:- Kindly Mention HR Praveen/Harshith on your Resume while walk-in for the Interview.</p><br><p><strong><u>Interview Location</u>:</strong></p><p>Teleperformance Hiring center, </p><p>2nd Floor, </p><p>Legend Platinum building, </p><p>Jubilee Enclave, </p><p>Hitech City, </p><p>Kondapur, </p><p>Telangana 500081</p><br><p>maps : https://maps.app.goo.gl/178cg3z77syud2wc6 </p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Teleperformance</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/643208/hiring-for-non-voice-process-hyderabad-at-teleperformance/">Apply</a><br />
https://indigojobs.in/job/643208/hiring-for-non-voice-process-hyderabad-at-teleperformance/
[Walk-ins] Hiring For Non voice process - Hyderabad at TeleperformanceFri, 22 Mar 2024 07:32:36 +0530<h4>Job Description</h4>English Fluency Required for Non Voice Chat Process, Candidate with fluent English from any industry or fresher can apply.Job Location - Work from Office at Ahmedabad, Night Cab<br><br>Online Interview<br><br>For Query, call 9924675389 or whatsapp your resume<br><br><p><b>Required Candidate profile</b></p>Candidate will get flight ticket and 5 days accommodation from Company side for relocation<br><br><p><b>Perks and benefits</b></p>Night Allowance, PF, Esic, 24 days paid leave<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Precise Talent Hunt</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/643371/non-voice-chat-process_leading-mnc-salary-up-at-precise-talent-hunt/">Apply</a><br />
https://indigojobs.in/job/643371/non-voice-chat-process_leading-mnc-salary-up-at-precise-talent-hunt/
[Freshers] Non voice/Chat process_Leading MNC Salary Up at Precise Talent HuntFri, 22 Mar 2024 06:02:46 +0530<h4>Job Description</h4><p><strong><u>Job description</u></strong></p><br><p>We are looking for enthusiastic professionals for Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.</p><br><p><u>Qualification Required</u></p><ul><li>Good written & Verbal communication</li><li>Interested to work in BPO Non Voice Process</li><li>Basic computer knowledge</li><li>Flexible to work in Night shifts</li><li>Ready to work from Office</li></ul><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Pune</br><b><br /><br /><a href="https://indigojobs.in/job/643832/hiring-fresher-bpo-non-voice-pune-pune-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/643832/hiring-fresher-bpo-non-voice-pune-pune-at-cognizant-technology/
[Freshers] Hiring Fresher -BPO Non Voice- Pune - Pune at Cognizant TechnologyFri, 22 Mar 2024 05:09:03 +0530<h4>Job Description</h4><p><strong><u>Job description</u></strong></p><br><p>We are looking for enthusiastic professionals for Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.</p><br><p><u>Qualification Required</u></p><ul><li>Good written & Verbal communication</li><li>Interested to work in BPO Non Voice Process</li><li>Basic computer knowledge</li><li>Flexible to work in Night shifts</li><li>Ready to work from Office</li></ul><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/643831/hiring-fresher-bpo-non-voice-mumbai-mumbai-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/643831/hiring-fresher-bpo-non-voice-mumbai-mumbai-at-cognizant-technology/
[Freshers] Hiring Fresher -BPO Non Voice- Mumbai - Mumbai at Cognizant TechnologyFri, 22 Mar 2024 04:27:13 +0530<h4>Job Description</h4><p>Greetings from WIPRO, </p><br><p>Mega walk-in drive for Freshers !!! </p><br><p><br>Walk-in Drive at <strong>Wipro Gopanpally Campus</strong>, Hyderabad office for <strong>"Non-Voice process"</strong> <br></p><br><p>Timings- 9:30AM to 12:30PM </p><br><p><br><strong><u>Required Skills:</u></strong> </p><ul><li>Should be excellent in English communication</li><li>Basic knowledge in Excel and on computer </li><li>Analytical approach & logical skills with attention to detail.</li></ul><br><br><p><strong><u>Specifications:</u></strong> </p><ul><li>Work location- Hyderabad</li><li>Should be flexible to "<strong>Work from Office"</strong></li><li>Should be flexible to work in Rotational shifts <strong>(Including night shifts)</strong></li><li>Qualification- Graduation <strong>(should have all documents, PC & CMM Mandatory),</strong> Post-Graduation- Only MBA candidates are eligible)</li><li>Graduation passed out of year <strong>2021, 2022, 2023</strong> are only eligible to apply</li><li>Pursuing candidates are not eligible (Graduation or post graduation)</li><li>Only Fresher's are eligible to apply</li><li>Need immediate joiners</li><li>Working days- 5 Days a week with 2 days of rotational week off.,</li></ul><br><br><p><strong><u>Interview Location</u></strong>: Wipro Gopanpally - Survey No.124, & Part of 132/P SEZ Gopanapally, Hyderabad 501301 </p><p><br>Interested candidates can walk-in directly to Wipro Gopanpally office (to above mentioned address) on 22nd March in between 9:30AM to 12:30PM. </p><br><p><strong>Mention "HR Trisha" on Resume while walking in for the interview.</strong> </p><br><p><strong><u>Please carry below mandatory documents for the interview:-</u></strong> <br>1) Updated Resume </p><p>2) Passport size photograph (taken in last 6months)</p><p>3) Government ID proof (Original) & a Xerox copy</p><p>4) 2nd dose Vaccination certificate (Xerox Copy)</p><p>5) Provisional certificate of Graduation (xerox copy) </p><br><p><strong><u>Note: Any kind of Backpack/ Laptop bags/baggage are not allowed inside the office campus. So kindly carry only the requested CV & documents in a paper file.</u></strong> </p><br><p>Thanks and Regards,</p><p>Wipro Talent Acquisition Team </p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/643676/wipro-walk-in-drive-for-freshers-gopanpally-at-wipro/">Apply</a><br />
https://indigojobs.in/job/643676/wipro-walk-in-drive-for-freshers-gopanpally-at-wipro/
[Walk-ins] Wipro Walk-In drive For Freshers @Gopanpally at WiproFri, 22 Mar 2024 02:22:12 +0530<h4>Job Description</h4>Non-Voice Chat Process Opening<br>Rotational 9 hours shift(Drop available)<br>Sal- 18k /Month + Incentive<br>Must Be Graduate<br>Must Have Excellent English Comms<br>Rotational 6 days work<br>Walk In Date- 26th March<br>Venue- Swastik Building 2nd Floor Baguihati<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Kochar Infotech</br><b>Location(s): </b>Kolkata</br><b><br /><br /><a href="https://indigojobs.in/job/646628/customer-care-exe-non-voice-chat-process-at-kochar-infotech/">Apply</a><br />
https://indigojobs.in/job/646628/customer-care-exe-non-voice-chat-process-at-kochar-infotech/
[Full Time] Customer Care Exe - Non Voice Chat Process at Kochar InfotechThu, 21 Mar 2024 12:00:00 +0530<h4>Job Description</h4>We are having an opening in MNC<br>Customer Service Non-Voice Process For E-commerce<br>Timing night rotational shift<br>5 Days working process<br>Fresher can apply<br>Salary 23k to 35k<br>Location Ahmedabad, Baroda, Gandhinagar<br>Regards<br>Minakshi<br>7046603747<h4>Job Classification</h4><b>Industry: </b>Analytics / KPO / Research</br><b>Functional Area: </b>Analytics / KPO / Research</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Reckon Solutions</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/646647/customer-service-non-voice-web-chat-process-at-reckon-solutions/">Apply</a><br />
https://indigojobs.in/job/646647/customer-service-non-voice-web-chat-process-at-reckon-solutions/
[Freshers] Customer Service Non-voice Web Chat Process at Reckon SolutionsThu, 21 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><ul><li>Need to work on Patient and Insurance payment ppsting</li><li>Should analyze the outstanding credit balance for their respective clients and work on the refunds.</li><li>Need to prepare the refund packages for the clients.</li><li>Flexible to work with night shift (6PM to 3AM)</li><li>Payers either send an EOB (explanation of benefits) or ERA (electronic remittance advice) towards the payment of a claim. The cash/payment posting staff posts these payments immediately into the respective patient accounts, against that claim to reconcile them.</li><li>Essential Duties and Responsibilities:</li><li>Need to work on payment posting and denial batches.</li><li>Must work on ERA discrepancies.</li><li>Need to do bank reconciliation.</li><li>Good analytical skills and proficiency with MS Word, Excel, and PowerPoint</li></ul><br><p><strong>Preferred candidate profile</strong> </p><p>Knowledge in both Credit Balance and Payment posting is mandatory </p><br><p><strong>Perks and benefits</strong> </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>VKR Services</br><b>Location(s): </b>any</br><b><br /><br /><a href="https://indigojobs.in/job/642310/payment-posting-us-day-shift-wfh--vkr-at-vkr-services/">Apply</a><br />
https://indigojobs.in/job/642310/payment-posting-us-day-shift-wfh--vkr-at-vkr-services/
[Full Time] Payment Posting - Us Day Shift (wfh) - - Vkr at VKR ServicesThu, 21 Mar 2024 02:59:47 +0530<h4>Job Description</h4><b>Skill required:</b> Capital Markets Services Master Data Management (MDM)<br><b><br>Designation:</b> Measurement and Reporting New Associate<br><b><br>Qualifications:</b>Any Graduation <br><b><br>Years of Experience:</b>0 to 1 years <br><b><br>What would you do?<br></b>Applied Technology & Operations for Markets (ATOM) is a multiclient processing ondemand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto ?? in parts or entirely ?? while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceIn Customer Master Data Management you will be responsible for processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization to provide a single point of reference.<br><b><br>What are we looking for?<br></b>?Agility for quick learning?Problemsolving skills?Written and verbal communication?Commitment to quality <br><b>Roles and Responsibilities:</b> ?In this role you are required to solve routine problems, largely through precedent and referral to general guidelines? Your primary interaction is within your own team and your direct supervisor? In this role you will be given detailed instructions on all tasks? The decisions that you make impact your own work and are closely supervised? You will be an individual contributor as a part of a team with a predetermined, narrow scope of work? Please note that this role may require you to work in rotational shifts<br><strong>Qualification</strong>Any Graduation<h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Onboarding - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Accenture</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/642290/measurement-and-reporting-new-associate-at-accenture/">Apply</a><br />
https://indigojobs.in/job/642290/measurement-and-reporting-new-associate-at-accenture/
[Full Time] Measurement and Reporting New Associate at AccentureThu, 21 Mar 2024 02:30:18 +0530<h4>Job Description</h4><b><br>Skill required:</b> Capital Markets Services Master Data Management (MDM)<br><b><br>Designation:</b> Measurement and Reporting New Associate<br><b><br>Qualifications:</b>Any Graduation <br><b><br>Years of Experience:</b>0 to 1 years <br><b><br>What would you do?<br></b>Applied Technology & Operations for Markets (ATOM) is a multiclient processing ondemand service platform. A trade processing service for the trading and treasury entities of our clients that they can plug onto ?? in parts or entirely ?? while focusing their efforts on what differentiates them on the market. ATOM BPaaS leverages cloud hosted architectures to deliver high quality run and change services. It integrates infrastructure and IT management services with business processes execution supported by an orchestrated layer of intelligent operations assets.Looking for someone with capital market experienceIn Customer Master Data Management you will be responsible for processes, governance, policies, standards and tools that consistently define and manage the critical data of an organization to provide a single point of reference.<br><b><br>What are we looking for?<br></b>?Agility for quick learning?Commitment to quality?Problemsolving skills?Written and verbal communication <br><b>Roles and Responsibilities:</b> ?In this role you are required to solve routine problems, largely through precedent and referral to general guidelines? Your primary interaction is within your own team and your direct supervisor? In this role you will be given detailed instructions on all tasks? The decisions that you make impact your own work and are closely supervised? You will be an individual contributor as a part of a team with a predetermined, narrow scope of work? Please note that this role may require you to work in rotational shifts<br><strong>Qualification</strong>Any Graduation<h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Onboarding - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Accenture</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/642289/measurement-and-reporting-new-associate-at-accenture/">Apply</a><br />
https://indigojobs.in/job/642289/measurement-and-reporting-new-associate-at-accenture/
[Full Time] Measurement and Reporting New Associate at AccentureThu, 21 Mar 2024 00:48:02 +0530<h4>Job Description</h4><p>Job Summary:</p><p>We are seeking skilled report analyst with a moderate background in Excel. The ideal candidate will be responsible for analyzing data, generating reports, and developing dashboards. The successful candidate should have excellent problem-solving skills and be able to work well under pressure to meet deadlines.</p><p>Key Responsibilities:</p><ul><li> Analyze and interpret data to generate reports and identify trends.</li><li> Develop and maintain Excel spreadsheets.</li><li> Automate manual processes to improve efficiency and reduce errors.</li><li> Prepare ad-hoc reports and analyses as needed.</li><li> Bachelor's degree.</li><li> Moderate proficiency in Excel, including advanced formulas and pivot tables.</li><li> Ability to work independently and in a team environment.</li><li> Willingness to work as per client requirements.</li><li> Excellent problem-solving skills and attention to detail.</li><li> Strong written and verbal communication skills</li></ul><br><p>Excellent communication skills.</p><p>Graduate freshers from BA/ BCOM / BBA are eligible.</p><p>Night Shift only.</p><p>Both way cab facility is provided.</p><p>Only female candidates are eligible.</p><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/643201/hiring-female-freshers-bcom-bba-ba-only-at-trigent/">Apply</a><br />
https://indigojobs.in/job/643201/hiring-female-freshers-bcom-bba-ba-only-at-trigent/
[Freshers] Hiring Female Freshers (bcom/ Bba/ Ba- Only) at TrigentWed, 20 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong></p><br><p><strong>We are hiring for Freshers .</strong></p><p><strong>Walk-in Drive on 21st March 2024. at Wipro Gopanpally Campus - Hyderabad office for "Non-Voice process"</strong> <strong>Timings- 10AM to 12PM</strong><br></p><p><strong><u>Required Skills:</u></strong></p><ul><li>Excellent English communication skills</li><li>Basic knowledge in Excel and on computer.</li><li>Analytical approach & logical skills with attention to detail.</li><li>Preferred Knowledge on internet, Online payments application.</li></ul><br><p><strong>Preferred candidate profile</strong></p><p><strong><u>Specifications:</u></strong></p><ul><li>Work location- Hyderabad Gopanpally.</li><li>Should be flexible to WFO. (Work from Office)</li><li>Should be flexible to work in Rotational shifts. (Majorly night shifts)</li><li>Qualification- Any graduate. (Should hold documents)</li><li>Pursuing candidates not eligible.</li><li>Need immediate joiners.</li><li>Working days- 5 Days a week with 2 days of rotational week off.</li><li><strong>Eligible candidates - 2021 - 2024 Graduation certified candidates are eligible.</strong></li><li><strong>MCA Candidates are not eligible.</strong></li></ul><br><ul><li><strong><u>Interview Location</u>:</strong></li></ul><p><strong>Wipro Gopanpally - Survey No.124, & Part of 132/P SEZ Gopanapally, Hyderabad 501301</strong></p><p><strong>Interested candidates can walk-in directly to Wipro office (to above mentioned address) on 21st March 2024. in between 10AM to 12PM.</strong></p><br><br><p><strong><u>Please carry below documents for the interview:-</u></strong></p><p>1) Updated Resume</p><p>2) Passport size photograph (taken in last 3months)</p><p>3) Government ID proof (Original) & a Xerox copy</p><p>4) 2nd dose Vaccination certificate. (Xerox Copy).</p><p>Thanks</p><p>Wipro Talent Acquisition Team</p><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Retention - Non Voice</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/642025/freshers-walkin-wipro-gopanpally-21st-at-wipro/">Apply</a><br />
https://indigojobs.in/job/642025/freshers-walkin-wipro-gopanpally-21st-at-wipro/
[Walk-ins] Freshers//Walkin//Wipro Gopanpally - 21st at WiproWed, 20 Mar 2024 11:28:43 +0530<h4>Job Description</h4><p><strong>Tech Mahindra hiring For Banking Email process </strong></p><br><p><strong><u>Job Description </u></strong></p><br><ul><li>Will be working in consumer dispute & Email operations process </li><li>Address and Resolve consumer queries/requests/ complaints pertaining to credit reports/score/personal dispute </li><li>Must be able to draft responses independently as template responses are to be used selectively </li><li>Identify & escalate probable escalations or sensitive issues for faster resolution </li></ul><br><p><strong><u>Knowledge, skills and abilities (KSAs)</u></strong> </p><br><ul><li>Must have minimum 9 month year of experience in email processing units</li><li>Excellent communication skills (English) both verbal and written </li></ul><br><p><strong>Immediate Joiners Preferable</strong></p><br><p><strong>Interview Process- Walk-in [Time:- 10:00 AM to 2:00 PM]</strong></p><br><p><strong>Work Location- Tech MahindraOberoi garden state 1st floor, beside boomerang building, off Saki Vihar, Chandivali Andheri, Mumbai</strong><br> </p><p><strong>Contact Person-</strong></p><p><strong> Vaishnavi- 7057934801</strong> <br> <strong>Share resume on below email:</strong></p><p><strong> Vaishnavi.balirammahalle@techmahindra.com</strong><br> </p><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Tech Mahindra</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/639985/tech-mahindra-hiring-for-banking-email-process-at-tech-mahindra/">Apply</a><br />
https://indigojobs.in/job/639985/tech-mahindra-hiring-for-banking-email-process-at-tech-mahindra/
[Walk-ins] Tech Mahindra hiring For Banking Email process at Tech MahindraTue, 19 Mar 2024 20:27:19 +0530<h4>Job Description</h4><p><strong>Hiring for International BPO / Blended Process / Voice Process / Chat Process / Non-Voice Process / Backend Process.</strong></p><br><br><p><strong>Call/WhatsApp:- 8274912282 / 9147047909</strong></p><br><br><br><p><strong>Role & responsibilities</strong></p><br><br><ul><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits</li></ul><br><ul><li>Follow up to ensure resolution.</li></ul><br><ul><li>Keep records of customer interactions, process customer accounts and file documents.</li></ul><br><ul><li>Follow communication procedures, guidelines and policies.</li></ul><br><ul><li>Take the extra mile to engage customers.</li></ul><br><br><p><strong>Preferred candidate profile.</strong></p><br><ul><li>Should know that customer service not only means helping customers get what they need but also making sure they feel supported.</li></ul><br><ul><li>Communication in English should be flawless without any grammatical error.</li></ul><br><ul><li>Should be comfortable in rotational & night shift.</li></ul><br><ul><li>Vocabulary, Sentence construction should be excellent.</li></ul><br><ul><li>Should have customer service skills.</li></ul><br><p>Salary:- Upto 4.5L</p><br><br><p><strong>Call/WhatsApp:- 8274912282 / 9147047909</strong></p><br><br><p><strong>Qualification : 12th or above</strong></p><br><br><p><strong>Freshers and exp. both can apply</strong></p><br><br><p><strong>Work from office</strong></p><br><br><br><p><strong>WALK IN ADDRESS:</strong></p><br><p><strong>HUMAN BEFORE RESOURCE PRIVATE LIMITED</strong></p><p><strong>DN 2, SIGNET TOWER UNIT 804 8TH FLOOR</strong></p><p><strong>COLLEGE MORE, SALT LAKE SECTOR V</strong></p><p><strong>KOLKATA - 700091</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Human Before Resource</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/639663/join-us-walk-in-interview-for-non-voice-at-human-before-resource/">Apply</a><br />
https://indigojobs.in/job/639663/join-us-walk-in-interview-for-non-voice-at-human-before-resource/
[Walk-ins] Join Us! Walk-In-Interview For Non-Voice at Human Before ResourceTue, 19 Mar 2024 17:33:44 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company , Apply Now</p><br><p><strong>Job Description</strong></p><br><p>Opportunity to work for <strong>In Gurgaon For Customer Support Process : Voice/Non Voice</strong></p><br><p> Muskan @ <strong>9696207486</strong></p><p>Surbhi @ <strong>8467990473</strong></p><p>Nisha @ <strong>6307163729</strong></p><p>Khushboo @ <strong>9793988034</strong></p><br><p><strong><u>Key Points :</u></strong></p><p>1: <strong>Candidates Need To be Flexible for Work from office</strong></p><p>2: Candidates Must Have <strong>Excellent</strong> Communication Skills</p><p><strong>3: Candidate Must Have All The Relevant Documents (Previous Company's)</strong></p><br><p><strong><u>Job Description & Specifications:</u></strong></p><p>1 : Graduate </p><p>2 : UG <strong>can not apply</strong></p><p>3 : Candidate <strong>Must Not Have Any Exams In Next 6 Months</strong></p><p>4 : Candidate Must Be Open For <strong>Night Shifts, 24x7 Work Environment</strong></p><p>5 : The Aadhaar Card of Candidate Must Have <strong>Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also</strong></p><p>6 : Candidate Would Be Working For an <strong>Inbound Customer Support Process</strong></p><p>7 : The Process Is <strong>VOICE/ NON VOICE</strong></p><p>8 : Candidate Need To Respond To <strong>Customer Queries</strong></p><p>9<strong>:</strong> Salary Range : 2.25 - 3.3 LPA</p><p>10 : 5 Days Working</p><p>11<strong>: Cabs Available</strong></p><br><p><strong>Required Candidate profile</strong></p><p>> Candidate Should Have Descent Communication Skills</p><p>> Candidate Should Have Basic Computer Knowledge</p><p>> Candidate Should Have Inclination Towards Customer Service</p><p>> Candidate Should Have Customer Centric Approach</p><p>> Candidate Must be Willing To Work In 24x7 Shifts</p><br><p><strong>Perks and Benefits</strong></p><p>PF :: Cabs (As Per Company Policy and Process) :: Other Benefits</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading ITES Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639988/technical-chat-support-graduates-33-lpa-at-leading-ites-company/">Apply</a><br />
https://indigojobs.in/job/639988/technical-chat-support-graduates-33-lpa-at-leading-ites-company/
[Full Time] Technical Chat Support : Graduates : 3.3 LPA : at Leading ITES CompanyTue, 19 Mar 2024 17:18:21 +0530<h4>Job Description</h4><p><strong><u>ob description: </u></strong></p><p>International Chat Process</p><ul><li>Manage large amounts of incoming chats.</li><li>Identify and assess customers needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Meet personal/customer service team targets and chat handling quotas</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li></ul><p><u><strong>Responsibilities</strong>:</u></p><ul><li>In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines</li><li>Candidate expected interactions are within Candidate team and direct supervisor</li><li>Candidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed instruction on new assignments and the decisions that you make that would impact Candidate work</li><li>Candidate will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders</li><li>Candidate will be required to help in the overall team's workload by managing Candidate deliverables and help the team when required</li><li>Candidate will be an individual contributor as a part of a team, with a predetermined focused scope of work</li></ul><p><em><u>Note : CTC is calculated based on Last drawn cost.</u></em></p><ul><li><strong>Contract Duration</strong> 6 months</li><li><strong>Location : Gurugram</strong></li><li><strong>Interview rounds</strong> Screening(Excellent communication & Stability, candidate should ha ve relevant customer service experience) >> Versant (<strong>58 & above</strong>) >> CD >> Ops</li><li><strong>Location</strong> - <strong>Return to office</strong> (work from office mandatory) NCR based candidates ONLY within cab boundary</li><li><strong>Level</strong> 12</li><li><strong>Shift time</strong> - Mandatory working in Night Shift </li><li><strong>Working days </strong>- Rotational work week (<strong>Should be flexible to work for 6 day a week as per business requirement)</strong></li></ul><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>NLB Services</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639275/customer-support-representative-at-nlb-services/">Apply</a><br />
https://indigojobs.in/job/639275/customer-support-representative-at-nlb-services/
[Full Time] Customer Support Representative at Nlb ServicesTue, 19 Mar 2024 15:18:51 +0530<h4>Job Description</h4><p><strong>US Night Shifts !!!!</strong></p><br><p><strong>International Non voice Process.</strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/639252/chennai-international-non-voice-process-us-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/639252/chennai-international-non-voice-process-us-at-cognizant-technology/
[Full Time] Chennai- International non voice Process (US) at Cognizant TechnologyTue, 19 Mar 2024 14:25:21 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon</p><br><p><strong>Please Call :</strong></p><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p><strong>Job Description & Specifications:</strong></p><br><p>1 : Graduate Freshers </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.3 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10: Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading ITES Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639126/hiring-for-international-bpo-graduates-at-leading-ites-company/">Apply</a><br />
https://indigojobs.in/job/639126/hiring-for-international-bpo-graduates-at-leading-ites-company/
[Freshers] Hiring For International BPO : Graduates : at Leading ITES CompanyTue, 19 Mar 2024 14:07:55 +0530<h4>Job Description</h4><p>Level: PE</p><p>Shift :247 Rotational</p><p>Work From Office</p><br><ul><li>It is a Google Account based at HYD Location (Any Graduate with Decent Communication skills, good knowledge of Google Products or Google Maps)</li><li>It is a Non voice process which deals in google Maps Operation.</li><li>Candidate should be comfortable with 24*7 work culture, rotational shifts and rotational week offs.</li><li>Candidate should have all the required documents (10<em>th</em> to Highest Education) for seamless BGV experience.</li><li>CTC would be 2.10LPA(Fixed) plus Internet allowances (till WFH only) and shift allowances.</li></ul><br><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/639631/process-executive-fresher-hyderabad-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/639631/process-executive-fresher-hyderabad-at-cognizant-technology/
[Freshers] Process Executive - Fresher - Hyderabad at Cognizant TechnologyTue, 19 Mar 2024 13:16:07 +0530<h4>Job Description</h4><p><strong>Eligibility:</strong></p><ul><li>Graduate freshers with good typing skills</li><li> Analytical skills</li></ul><br><p><strong>NOTE: B.E and B.Tech candidates are not eligible</strong></p><br><p><strong>Technical Skills: </strong></p><ul><li> Operating the computer- Intermediate</li><li> MS Office - Intermediate</li><li> Average in Spoken and written English with effective Business email Communication</li><li> Basic knowledge of Insurance</li><li> Typing Speed 30 WPM with 90% Accuracy</li></ul><br><p><strong>Process Skills: </strong></p><ul><li> Record interaction using client system with proper classification</li><li> Refer Knowledge base and perform task as per defined process</li><li> Follow up and closure of interactions to ensure customer satisfaction</li><li> Passionate about customer service</li><li> Comfortable with Rotational shifts, extended working hours and weekly offs</li></ul><br><p><strong>Behavioral Skills</strong> :</p><ul><li> Positive energy</li><li> Positive attitude</li><li> Self learner</li></ul><br><p><strong>Benefits/Perks</strong><br></p><ul><li><strong>Cab services provided (pickup and drop)</strong></li></ul><br><p><strong>Contact Person</strong> - Jesso</p><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Mphasis</br><b>Location(s): </b>Pune</br><b><br /><br /><a href="https://indigojobs.in/job/640069/walkin-drive-back-office-pune-wfo-us-shift-at-mphasis/">Apply</a><br />
https://indigojobs.in/job/640069/walkin-drive-back-office-pune-wfo-us-shift-at-mphasis/
[Freshers] Walkin Drive - Back Office - Pune/wfo/us Shift at MphasisTue, 19 Mar 2024 12:31:12 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon</p><br><p><strong>Please Call :</strong></p><br><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p><strong>Job Description & Specifications:</strong></p><br><p>1 : Graduate Freshers </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.3 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10: Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639022/bpo-fresher-non-voice-process-customer-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/639022/bpo-fresher-non-voice-process-customer-at-leading-bpo-company/
[Freshers] BPO : Fresher : Non Voice Process : Customer at Leading BPO CompanyTue, 19 Mar 2024 12:18:05 +0530<h4>Job Description</h4><p><strong>International Email Process</strong></p><p>Work From Office</p><p>Graduation mandatory, freshers can apply.</p><p>Excellent communication skill for International Voice standards.</p><p>Comfortable with Rotational shifts.</p><p>5 working days.</p><p>Salary: 27k ctc, 20k in hand (for first 2 months)</p><p>post training - in hand 22k.</p><p>Joining - 25th march</p><p>Accomodation for 14 days and travelling allowance shall be provided for candidates willing to relocate.</p><p><strong>To Apply - Drop you CV on Whatsapp - HR Natasha - 7002574553 </strong></p><p><strong>Location - Sitapura</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Teleperformance</br><b>Location(s): </b>Jaipur,Rajasthan</br><b><br /><br /><a href="https://indigojobs.in/job/643064/customer-care-executive-email-process-at-teleperformance/">Apply</a><br />
https://indigojobs.in/job/643064/customer-care-executive-email-process-at-teleperformance/
[Freshers] Customer Care Executive (Email Process) at TeleperformanceTue, 19 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><p><strong>Summary: </strong> Under the supervision of the Accounting Manager, the Senior Accounting Assistant will perform accounting and clerical duties in accordance with standard procedures in general accounting. The position is responsible for associated month-end closing duties and reporting for a client population based on client deadlines and will also perform accounts receivable and calculate accruals. </p><p><em>*</em> <em><strong>Candidates with outstanding, intermediate/advanced Excel skills and Accounts Receivable/Accounts Payable experience in a medical or health insurance setting will be considered for this role.</strong></em> </p><p>. </p><p><strong>Essential Functions:</strong></p><p><strong>Accounts Receivable</strong></p><p> Post all Medicare, Medicaid, and Private A/R adjustments based on adjustment request form received</p><p> Prepare monthly journal entries related to revenue, cash, and accounts receivable</p><p><strong>Reporting </strong></p><p> Prepare monthly client report of expenses by specialty type</p><p> Generate reinsurance reporting required by client</p><p> Assist in preparation of other reports and analysis provided to clients or management</p><p><strong>Month-End Close </strong></p><p> Review reports available for accurate GL coding</p><p> Prepare monthly journal entries for clients based on reports </p><p> Calculate IBNR for clients based on utilization data</p><p> Report consistently inaccurate coding to the Accounting Manager</p><p> Participate in clients financial audit calls as needed</p><p><strong>Additional Functions: </strong></p><p> Assists with the preparation of other reports and analysis as needed</p><p> Communicates clearly and concisely, with sensitivity to the needs of others</p><p> Maintains courteous, helpful and professional behavior on the job; displays a willingness and ability to be responsive in a warm and caring manner to all customer groups; consistently cooperates and supports organization in problem solving issues; ensures customer satisfaction; will support the success of the entire team; establishes and maintains effective working relationships with co-workers </p><p> Follows all Policies and Procedures and HIPAA regulations</p><p> Maintains a safe working environment</p><p> Maintains the confidentiality of all company procedures, results, and information about participants, clients, providers and employees</p><p> Establishes and maintains effective working relationships with co-workers </p><p> Participates in any required training sessions/seminars</p><p> Serves as a champion for the TRHC 32 Fundamentals</p><p> Participates in special projects as requested </p><p><strong>Supervisory Responsibility:</strong> None</p><p><strong>Travel: </strong> None </p><p><strong>FLSA Status</strong> : Non-exempt</p><p><strong>Knowledge, Skills and Abilities:</strong></p><p> Education/Experience Educational requirements include a High School Diploma. Associate Degree in Accounting is helpful</p><p> Two years of accounting-related experience is required, and prior healthcare accounting experience is preferred.</p><p> A/R & A/P experience in a medical environment is strongly preferred. </p><p> Intermediate, current skills in Excel are required to effectively perform this role. Recent experience using pivot tables and formulas is required; candidates may be asked to demonstrate Excel skills during the interview process. </p><p> Skilled in establishing and maintaining effective working relationships with co-workers and clients </p><p> Skilled in problem resolution; recommends suggestions to increase accuracy and/or efficiency </p><p> Detail-oriented with ability to focus for extended periods</p><p> Ability to work independently, seeking supervision as needed</p><p> Ability to communicate professionally, clearly and effectively, verbally and in writing</p><p> Ability to have superior attendance to effectively fulfill all functions of the position</p><p> Ability to independently follow through on assigned tasks, without prompting </p><p> Ability to prioritize effectively</p><p> Ability to multitask</p><p><strong>Physical Demands & Requirements</strong> : </p><p> Communicates by way of the telephone with participants, customers, vendors and staff </p><p> Operates a computer and other office productivity machinery, such as a calculator, copy machine, fax machine and office printer</p><p> Remains stationary for extended periods of time</p><p> Occasionally exerts up to 20 pounds of force to lift, carry, push, pull or move objects </p><p> Visual acuity to perform activities such as identifying, inputting and analyzing data on a computer terminal and/or in hard copy</p><p> Frequent, repetitive use of hands/fingers entering information on a keyboard</p><p> Occasional reaching to retrieve shelved items</p><br><p>PRIMARY COMPETENCY : Healthcare PRIMARY SKILL : Healthcare-Accounting PRIMARY SKILL PERCENTAGE : 100</p><br><br><br><br><p><strong>Looking out for Immediate joiners </strong></p><br><p><strong>Interested candidates can share your Resume/CV directly to mail Id:</strong></p><br><p>kiran.r4@mphasis.com</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Mphasis</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/643311/knowledge-specialist-bangalore-rural-at-mphasis/">Apply</a><br />
https://indigojobs.in/job/643311/knowledge-specialist-bangalore-rural-at-mphasis/
[Full Time] Knowledge Specialist - Bangalore Rural, at MphasisTue, 19 Mar 2024 12:00:00 +0530<h4>Job Description</h4><ul> <li> Work as part of Operations team primarily supporting the Distributed applications. </li> <li> Respond to incidents as well as work to identify proactive incident circumvention. </li> <li> Support the Batch Operations that occurs nightly for Distributed systems. </li> <li> Work on rotation basis during the day and night Operations shift to support both night batches and the day time Operations work alternatively. </li> <li> Identify and recommend performance enhancements/improvements for applications. </li> <li> Provide 24x7 on-call support and work during hours that accommodate a portion of the US work day or during the full US work day shift (India night shift) including weekends / holidays. </li> </ul> <p> <b> Incident Problem Management </b> </p> <ul> <li> Work towards quick resolution/recovery of the high priority incidents in a time-bound manner to ensure business continuity and minimum downtimes. </li> <li> Coordinate and drive restoration of service disruptions/business escalated issues to meet and exceed established SLAs/OLAs. </li> <li> Ensure action plans are in place to address recurring issues, including escalation and effective hand-off to other teams as required. </li> <li> Work towards aggressive root cause analysis/permanent resolution for all the business impacting recurring technical issues.. </li> <li> <b> Change Management </b> </li> <li> Participate in change reviews and understand operational impacts due to changes.. </li> <li> <b> Continuous Service Improvement Initiatives </b> </li> <li> Improve effectiveness and efficiency of existing processes. </li> <li> Follow best practices to enhance service delivery.. </li> <li> Develop the ability to think and act strategically.. </li> <li> Engage in the business and technology interactions to improve the service quality. </li> <li> Ensure appropriate quality checks to decrease the risks and errors. </li> <li> Ensure to execute processes to optimize cost and quality. </li> </ul> <div> </div> <div> <b> Required Qualifications: </b> </div> <ul> <li> Bachelor s degree in computer science, MIS, or related equivalent experience considered. </li> <li> 4-7 years of broad technical experience with proven expertise with a combination of some the following areas: </li> <li> Java, .Net, SQL, Shell Scripting (bash or PowerShell), Windows Server, Exchange or Skype. </li> <li> Some experience working with ServiceNow and monitoring tools (Gomez, Dynatrace, SiteScope). </li> <li> Experience in Production support, Proactive incident management, and Batch monitoring. </li> <li> Should have exposure to IT environments governed by ITIL framework. Change, Incident Problem Management related activities should be component of candidate s responsibilities. </li> </ul> <div> </div> <div> <b> Preferred Qualification: </b> </div> <ul> <li> ITIL Foundation certification. </li> <li> Legal, Compliance Supervision knowledge will be highly preferred. </li> <li> Knowledge of Mainframe will be an added advantage. </li> <li> Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa. </li> <li> Excellent problem-solving skills in multiple functional infrastructure/application areas. </li> <li> Strong customer service orientation and an inherent sense of urgency and attention to details for resolving issues. </li> <li> Proven experience creating, championing and maintaining processes, procedures and policies. </li> <li> Experience working in operations roles preferably in the financial services industry or other similar, highly regulated environment. </li> </ul><h4>Job Classification</h4><b>Industry: </b>Financial Services</br><b>Functional Area: </b>Financial Services</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Technical Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Ameriprise Financial</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/643631/tech-operations-analyst-noida-ameriprise-at-ameriprise/">Apply</a><br />
https://indigojobs.in/job/643631/tech-operations-analyst-noida-ameriprise-at-ameriprise/
[Full Time] Tech Operations Analyst - Noida - Ameriprise at AmeripriseTue, 19 Mar 2024 12:00:00 +0530<h4>Job Description</h4>urgently required only Female candidates for Back office/Visa filling officer/computer operator/ for leading immigration company<br><br>Sitting profile,Computer work only<br><br>Fresher experienced both can apply<br>No sales,day shift<br>Contact <br><br>Ms. Basna 9417267651<br><br><p><b>Required Candidate profile</b></p>candidate must have good computer knowledge,must have good comm skills<br>Fresher experienced both eligible<br>apply to this for job for more information<br>interview appointment call<br><br>apply to this job<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading immigration</br><b>Location(s): </b>Mohali, Chandigarh</br><b><br /><br /><a href="https://indigojobs.in/job/639319/female-staff-for-visa-filling-back-office-at-leading-immigration/">Apply</a><br />
https://indigojobs.in/job/639319/female-staff-for-visa-filling-back-office-at-leading-immigration/
[Freshers] Female staff For Visa filling/Back office at Leading immigrationTue, 19 Mar 2024 08:57:22 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><p><strong><u>Primary Job Responsibility:</u></strong></p><ul><li>Understands the various computer screens and how to utilize them effectively</li><li>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</li><li>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</li><li>Adheres to all company and specific Contact Center policies and procedures</li></ul><p>Completes any work as assigned by Management </p><br><p><strong>Preferred candidate profile</strong> </p><p> </p><p><strong><u>Education and Essential Experience:</u></strong></p><p> </p><ul><li>6 months BPO or Travel experience</li></ul><ul><li>Bachelor's Degree or Undergraduate with experience</li></ul><ul><li>Excellent Written and spoken communication, business technical writing</li></ul><ul><li>Computer Skills ability/experience using computer applications </li></ul><ul><li>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)</li></ul><ul><li>Open to work in a blended environment(Voice &Chat/Email)</li></ul><br><p><strong>Perks and benefits</strong> </p><br><p>Sal upto 3lacs/annum.</p><p>Contact : Sr HR Mohammed Asif</p><p>NOTE: Compulsory Mention HR Name on CV</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/639626/process-associate-chat-support-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/639626/process-associate-chat-support-at-igt-solutions/
[Full Time] Process Associate - Chat Support at IGT SolutionsTue, 19 Mar 2024 08:45:20 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon</p><br><p><strong>Please Call :</strong></p><br><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><br><p><strong>Job Description & Specifications:</strong></p><br><p>1 : Graduate Freshers </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.3 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10: Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading ITES Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639049/customer-care-executive-graduates-non-at-leading-ites-company/">Apply</a><br />
https://indigojobs.in/job/639049/customer-care-executive-graduates-non-at-leading-ites-company/
[Freshers] Customer Care Executive : Graduates : Non at Leading ITES CompanyTue, 19 Mar 2024 08:33:45 +0530<h4>Job Description</h4><p><strong>Job Description:</strong></p><br><p>Watching Hollywood movies and TV shows and other media content, documenting</p><p>the conversation verbatim, and creating captions/subtitles for the same.</p><p>Need to use appropriate spellings/punctuation (US / UK).</p><br><p>Day shifts for Female Employees</p><p>Rotational Shifts for Male Employees</p><p>5 Days Working( Fixed Sat and Sunday Off)</p><p>Salary: 12k to 15k/ Per Month (Based on Interview Performance)</p><p>Self-Transport (no transport facility from the company) </p><br><p><strong>Skill set required:</strong></p><p>Any graduate / under graduate.(Not pursuing)</p><p>Good English grammar & vocabulary.</p><p>Good communication skills.</p><p>Good listening skills, familiarity with foreign accents.</p><br><p><strong>Roles & Responsibilities:</strong></p><p>Listen to Hollywood videos and document the conversation verbatim.</p><p>Create captions/subtitles of videos for broadcast and DVDs.</p><p>Understand the guidelines given by the client for documenting the conversation.</p><p>Maintain quality and turn-around time.</p><br><p><strong>Walk-In Drive</strong></p><p>20th March to 22nd March</p><p>Time: 10 Am to 4 PM</p><p>Interview rounds: HR, Process Test and Manager</p><br><p><strong>Note: Carry a hard copy of your resume, a passport-size photo, and a photo identification (ID-Proof). </strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>Film / Music / Entertainment</br><b>Functional Area: </b>Film / Music / Entertainment</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Infoesearch Ites</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/639570/non-voice-process-uppal-telanganahyderabad-at-infoesearch-ites/">Apply</a><br />
https://indigojobs.in/job/639570/non-voice-process-uppal-telanganahyderabad-at-infoesearch-ites/
[Walk-ins] Non-Voice Process - Uppal, Telangana,Hyderabad at Infoesearch ItesTue, 19 Mar 2024 08:10:15 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Gurgaon</p><br><p><strong>Please Call :</strong></p><br><p> Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p><strong>Job Description & Specifications:</strong></p><br><p>1 : Graduate Freshers </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.3 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10: Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639569/non-voice-process-graduates-5-days-work-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/639569/non-voice-process-graduates-5-days-work-at-leading-bpo-company/
[Freshers] Non Voice Process : Graduates : 5 Days Work : at Leading BPO CompanyTue, 19 Mar 2024 07:27:17 +0530<h4>Job Description</h4><p> Graduates/Undergraduates Graduates/Undergraduates 6 months BPO or Travel Industry experience 1 + years in airline industry Chat Experience will be add on Fluent in English and additional languages Excellent Verbal Communication Excellent written and Business technical writing (B2) Excellent written and business technical writing (B2) Proficient Computer Skills Proficiency in MS Office Suite 24*7 Rotational Shifts 24*7 Rotational Shifts Strong Process Orientation Strong Process Orientation Work Ethics Work Ethics Strong Interpersonal Skills and effective communication Strong Interpersonal Skills and effective communication Strong Problem solving skills Strong Problem solving skills Freshers Salary upto 22000ctc , Experienced upto 26000CTC Two way transport <strong>Role & responsibilities</strong> </p><br><br><p><strong>Preferred candidate profile</strong> </p><br><br><p><strong>Perks and benefits</strong> </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/639627/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/639627/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Freshers] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsTue, 19 Mar 2024 04:17:01 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon For Voice and Non Voice</p><br><p><strong>Please Call :</strong></p><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p><strong>Job Description & Specifications:</strong></p><br><p>1 : Graduate Freshers </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.3 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10: Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading ITES Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/639030/chat-support-associate-gurgaon-graduates-at-leading-ites-company/">Apply</a><br />
https://indigojobs.in/job/639030/chat-support-associate-gurgaon-graduates-at-leading-ites-company/
[Freshers] Chat Support Associate : Gurgaon : Graduates : at Leading ITES CompanyTue, 19 Mar 2024 03:44:33 +0530<h4>Job Description</h4><p>Greetings from Trigent software .</p><br><p>Hello all , We are looking for the role of Consultant in Salem .</p><p>Only fresher can apply . No experience needed .</p><p>Good communication skills needed .</p><p>Interested candidates can apply for this position through email .</p><br><p>Consultant</p><p>Consultant : is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.</p><br><br><p>Competencies:</p><p>Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, TimeShare property, Claims Servicing & Claims Prevention etc.</p><p>Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) Should have basic knowledge of US Mortgage and Title Insurance Concepts</p><p>Ability to Retrieve relevant information using appropriate Online Business-related Websites</p><p>Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively</p><br><br><p>Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) </p><br><p>Shift timings - Night shifts (9.00 Pm - 6.00 Am)</p><br><p>NOTE - Only candidates who are comfortable with night shifts can apply.</p><br><p>Perks and benefits - Night Shift allowance are provided. </p><p>Interested candidates can email to thanuja_m@trigent.com or call to 9986677127</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Salem,Tamil Nadu</br><b><br /><br /><a href="https://indigojobs.in/job/639382/immediate-hiring-for-consultant-salem-at-trigent-software/">Apply</a><br />
https://indigojobs.in/job/639382/immediate-hiring-for-consultant-salem-at-trigent-software/
[Freshers] Immediate Hiring For Consultant (Salem) at Trigent SoftwareTue, 19 Mar 2024 03:27:39 +0530<h4>Job Description</h4><p><strong>We are hiring freshers and experienced who are certified in French Language and must be able to speak English fluently.</strong> </p><br><p><strong>We are looking out for Immediate Joiners only and people who are willing to relocate to Hyderabad!</strong> <strong>Interested candidates can contact the below mentioned recruiter.</strong></p><br><p><strong>Contact Person:</strong> Supriya HR</p><p><strong>Contact Email- </strong>supriya.das@intouchcx.com</p><p> <br><strong>Roles and Responsibilities</strong> : </p><ul><li>Responsible for providing excellent customer service, solving questions and complaints through web-chat and voice based communication tools. (Primarily Chat) </li><li>Customer queries would be in English / French Canadian Language </li><li>Responsible to receive incoming Chat conversations.</li><li>Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines </li><li>Coordinate with the co-workers, lead persons and other departments as appropriate</li></ul><p><strong>Desired Candidate Profile</strong> : </p><ul><li>Intermediate / Diploma in French </li><li>B level certification</li><li>French Canadian Language Proficiency (Verbal & Written)</li></ul><p><strong>Preferred Skills/Abilities/Exposure:</strong> </p><ul><li>Should possess effective French Canadian communication skills (Verbal & Written) </li><li>Excellent Typing Speed: (At least 30 wpm) </li><li>Excellent interpersonal, intrapersonal skills, team player </li><li>Willing to work in Night Shifts (24/7) </li><li>100% Work from Office</li></ul><p><strong>Perks and Benefits</strong> : </p><ul><li>2 Way cab facility</li><li>Attractive Incentives</li><li>2 Week accommodation for candidates who are relocating from other states</li></ul><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Bilingual / Multilingual Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Intouch</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/644603/french-language-expert-hyderabad-at-intouch/">Apply</a><br />
https://indigojobs.in/job/644603/french-language-expert-hyderabad-at-intouch/
[Freshers] French Language Expert - Hyderabad at IntouchMon, 18 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p>We Are Hiring For <strong>Customer Support</strong> Role With Leading ITES Company. (<strong>Immediate Joining)</strong></p><br><p><strong>*****Experience in International Voice/Customer Support Mandatory*****</strong></p><br><p><strong>Please Apply Through Naukri, We Shall Call Back The Relevant Profiles</strong></p><br><p><strong>Job Location : Chennai/Bangalore</strong></p><br><p><strong>Sal :</strong> 2.5 - 4.50 LPA</p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong>Role purpose</strong>:</p><p>> Inbound Customer/Technical Support</p><p>> Graduates/UG</p><p>> Candidate Should not Have any Exam in Next 6 Months</p><p>> Excellent Communication Skills</p><p>> Must Be Comfortable for Work From Office</p><p>> Should Be ok to work in 24x7 Shifts</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637671/customer-support-associate-international-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637671/customer-support-associate-international-at-leading-bpo-company/
[Full Time] Customer Support Associate : International at Leading BPO CompanySun, 17 Mar 2024 12:24:41 +0530<h4>Job Description</h4><p>We Are Hiring For Leading ITES Company in Mumbai</p><br><p><strong>Job Location : </strong>Mumbai</p><br><p><strong>Call Meghna @ 8953716722</strong></p><br><p><strong>Sal :</strong> 3 to 5.00 LPA</p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong><u>Job Description & Specifications:</u></strong></p><br><p>1 : Candidate Must Be Open For <strong>Night Shifts, 24x7 Work Environment</strong></p><p>2 : The Aadhaar Card of Candidate Must Have <strong>Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also</strong></p><p>3 : Candidate Would Be Working For <strong>Voice Process for a US Based Company</strong></p><p>4 : The Process Is <strong>International </strong></p><p>5 : Candidate Need To Respond To <strong>Customer Queries</strong></p><p>5 : 5 Days Working</p><p>6<strong>: Cabs Available in Night Shifts</strong></p><p><strong>7: Travel Allowance Extra</strong></p><br><br><p>> Candidate Should Have Descent Communication Skills</p><p>> Candidate Should Have Basic Computer Knowledge</p><p>> Candidate Should Have Inclination Towards Customer Service</p><p>> Candidate Should Have Customer Centric Approach</p><p>> Candidate Must be Willing To Work In 24x7 Shifts</p><br><p><strong>Perks and Benefits</strong></p><p>PF :: Cabs (As Per Company Policy and Process) :: Other Benefits</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637653/job-customer-service-5-lpa-graduates-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637653/job-customer-service-5-lpa-graduates-at-leading-bpo-company/
[Full Time] Job !! Customer Service : 5 LPA : Graduates at Leading BPO CompanySun, 17 Mar 2024 11:29:41 +0530<h4>Job Description</h4><p>We Are Hiring For <strong>Customer Support</strong> Role With Leading ITES Company. (<strong>Immediate Joining)</strong></p><br><p><strong>Job Location : Chennai, Bangalore</strong></p><br><p><strong>****Min 1 Year Exp in International Voice/BPO/Customer Support Mandatory****</strong></p><br><p><strong>Sal :</strong> 2.5 - 4.00 LPA</p><br><p>Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles</p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong>Role purpose</strong>:</p><br><p>> Inbound Customer/Technical Support</p><p>> Graduates/UG</p><p>> Candidate Should not Have any Exam in Next 6 Months</p><p>> Excellent Communication Skills</p><p>> Must Be Comfortable for Work From Office</p><p>> Should Be ok to work in 24x7 Shifts</p><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading IT Company</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637806/process-associate-inbound-voice-at-leading-it-company/">Apply</a><br />
https://indigojobs.in/job/637806/process-associate-inbound-voice-at-leading-it-company/
[Full Time] Process Associate : Inbound Voice : at Leading IT CompanySun, 17 Mar 2024 10:48:11 +0530<h4>Job Description</h4>English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad.<br><br> Interview will be Online, Apply with your resume,you will get call from HR.<br><br><p><b>Required Candidate profile</b></p>Candidate will get flight ticket and 5 days accommodation from Company side for relocation<br><br>Night Cab<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Precise Talent Hunt</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637702/hiring-for-chat-process-non-voice-email-at-precise-talent-hunt/">Apply</a><br />
https://indigojobs.in/job/637702/hiring-for-chat-process-non-voice-email-at-precise-talent-hunt/
[Freshers] Hiring For Chat process/Non Voice/Email at Precise Talent HuntSun, 17 Mar 2024 10:44:17 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Gurgaon.</p><br><p><strong>****Min 1 Year Exp in International Chat Process Mandatory****</strong></p><br><p>Please Call :</p><br><p>Samiksha @ <strong>7524967127</strong></p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate/UG With Min 1 Year Exp in International BPO </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 3.5 to 5 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Outpace Consulting</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637791/chat-support-non-voice-process-55-lpa-at-outpace-consulting/">Apply</a><br />
https://indigojobs.in/job/637791/chat-support-non-voice-process-55-lpa-at-outpace-consulting/
[Full Time] Chat Support : Non Voice Process : 5.5 LPA : at Outpace ConsultingSun, 17 Mar 2024 09:41:12 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Gurgaon For Chat Support</p><br><p><strong>****Min 1 Year Experience in International Chat Mandatory****</strong></p><br><p>Samiksha @ <strong>7524967127</strong></p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate With Min 1 Year Exp in International BPO - Chat </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Non Voice</p><p>5 : 5 Days Working</p><p>6 : Sal 3.5 to 5.5 LPA</p><p>7 : Excellent Communication Skills</p><p>8 : Cabs Available in odd hours</p><p>9 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637790/non-voice-process-chat-3-55-lpa-grads-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637790/non-voice-process-chat-3-55-lpa-grads-at-leading-bpo-company/
[Full Time] Non Voice Process : Chat : 3-5.5 LPA : Grads at Leading BPO CompanySun, 17 Mar 2024 09:26:08 +0530<h4>Job Description</h4>Hiring for one of the leading MNC's <br><br>Graduate / Undergraduate both can apply <br><br>Salary upto 40K<br><br>Incentives <br><br>Both side Cabs & Meals<br><br>To Apply, Call or WhatsApp on 7800951673 - Ayush<br><br><p><b>Required Candidate profile</b></p>Must have excellent communication skills.<br><br><br>To Apply, Call or WhatsApp on 7800951673 - Ayush<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Mywhy</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637703/hiring-for-international-customer-support-at-mywhy/">Apply</a><br />
https://indigojobs.in/job/637703/hiring-for-international-customer-support-at-mywhy/
[Full Time] Hiring For International Customer Support at MywhySun, 17 Mar 2024 09:16:06 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company in Gurgaon</p><br><p><strong>Job Description</strong></p><br><p><strong>call:- Samiksha-7524967127</strong></p><br><p><strong>Min 1 Year Exp in International Chat Mandatory</strong></p><br><p><u><strong>Key Points :</strong></u></p><br><p>1: <strong>Candidates Need To be Flexible for Work from office</strong></p><p>2: Candidates Must Have <strong>Excellent</strong> Communication Skills</p><p><strong>3: Candidate Must Have All The Relevant Documents (Previous Company's)</strong></p><br><p><strong><u>Job Description & Specifications:</u></strong></p><br><p>1 : Candidate Must Be Open to Work in Gurgaon</p><p>2 : The Aadhaar Card of Candidate Must Have <strong>Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also</strong></p><p>3 : Candidate Would Be Working For <strong>Customer Support</strong></p><p>4 : The Process Is Customer Support Voice/Blended</p><p>5 : Candidate Need To Respond To <strong>Customer Queries</strong></p><p>5 : 5 Days Working</p><p><strong>6: Travel Allowance Extra</strong></p><br><br><p><strong>Required Candidate profile</strong></p><p>> Candidate Should Have Descent Communication Skills</p><p>> Candidate Should Have Basic Computer Knowledge</p><p>> Candidate Should Have Inclination Towards Customer Service</p><p>> Candidate Should Have Customer Centric Approach</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637672/non-voice-process-55-lpa-graduates-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637672/non-voice-process-55-lpa-graduates-at-leading-bpo-company/
[Full Time] Non Voice Process : 5.5 LPA : Graduates : at Leading BPO CompanySun, 17 Mar 2024 08:40:25 +0530<h4>Job Description</h4><b><br>Skill required:</b> Chat - Service Desk Non-Voice Support<br><b><br>Designation:</b> Customer Contact Comms Associate<br><b><br>Qualifications:</b>Any Graduation <br><b><br>Years of Experience:</b>1 to 3 years <br><b><br>What would you do?<br></b>You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.Candidate who is good in email and chat process, who is good in typing is what is preferred hereThis role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.<br><b><br>What are we looking for?<br></b>Candidate who is good in email and chat process, who is good in typing is what is preferred here <br><b>Roles and Responsibilities:</b><li>In this role you are required to solve routine problems, largely through precedent and referral to general guidelines</li><li>Your expected interactions are within your own team and direct supervisor</li><li>You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments</li><li>The decisions that you make would impact your own work</li><li>You will be an individual contributor as a part of a team, with a predetermined, focused scope of work</li><li>Please note that this role may require you to work in rotational shifts</li><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Accenture</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637440/customer-contact-comms-associate-hyderabad-at-accenture/">Apply</a><br />
https://indigojobs.in/job/637440/customer-contact-comms-associate-hyderabad-at-accenture/
[Full Time] Customer Contact Comms Associate - Hyderabad at AccentureSun, 17 Mar 2024 07:53:49 +0530<h4>Job Description</h4><b><br>Skill required:</b> Chat - Service Desk Non-Voice Support<br><b><br>Designation:</b> Customer Contact Comms Associate<br><b><br>Qualifications:</b>Any Graduation <br><b><br>Years of Experience:</b>1 to 3 years <br><b><br>What would you do?<br></b>You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLAGCandidate who is good in email and chat process, who is good in typing is what is preferred hereThis role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.<br><b><br>What are we looking for?<br></b>Adaptable and flexibleAbility to perform under pressure.Problem-solving skillsDetail orientation.Ability to establish strong client relationship.Adaptable and flexibleAbility to perform under pressure.Problem-solving skillsDetail orientation.Ability to establish strong client relationship. <br><b>Roles and Responsibilities:</b><li>In this role you are required to solve routine problems, largely through precedent and referral to general guidelines</li><li>Your expected interactions are within your own team and direct supervisor</li><li>You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments</li><li>The decisions that you make would impact your own work</li><li>You will be an individual contributor as a part of a team, with a predetermined, focused scope of work</li><li>Please note that this role may require you to work in rotational shifts</li><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Accenture</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/637439/customer-contact-comms-associate-gurgaon-at-accenture/">Apply</a><br />
https://indigojobs.in/job/637439/customer-contact-comms-associate-gurgaon-at-accenture/
[Full Time] Customer Contact Comms Associate - Gurgaon at AccentureSun, 17 Mar 2024 07:50:18 +0530<h4>Job Description</h4><p><strong>Job description</strong><br></p><p><strong>Dear All,</strong><br><strong>Greeting from IGT Solutions</strong><br>We are hiring for Blended process and looking for immediate Joiners<br>Interested candidates can directly walk-in to our office.<br></p><p><strong>Profile Summary</strong><br>IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service<br></p><p><strong>Primary Job Responsibility:</strong><br> Understands the various computer screens and how to utilize them effectively<br> Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff<br> Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance<br> Adheres to all company and specific Contact Centre policies and procedures<br> Completes any work as assigned by Management<br></p><p><strong>Education and Essential Experience:</strong><br> 6 months BPO or Travel experience<br> Bachelor's Degree Mandatory<br> Excellent Written and spoken communication, business technical writing<br> Computer Skills ability/experience using computer applications<br> Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)<br> Open to work in a blended environment(Chat/Email)<br><br><strong>Interview Rounds:</strong></p><ul><li>HR Round</li><li>Versant Test Round</li><li>Operations Round</li></ul><br><p><strong>Key Enablers:</strong><br> Strong process orientation<br> High energy, High Integrity & Work Ethics<br> Strong interpersonal skills & ability to communicate effectively<br> Strong problem solving skills.<br></p><p><strong>Compensation</strong><br>Salary up to 26000/- CTC +monthly Incentives <br><br>Interview Time : 10 am to 4 pm<br>Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045<br>Contact Information: <strong>Mariya Nancy</strong><br>WhatsApp Number: <strong>8884449120</strong><br>Mail Id: <strong>Mariya.Nancy1@igtsolutions.com</strong><br> </p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/637829/direct-walk-interview-with-chat-support-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/637829/direct-walk-interview-with-chat-support-at-igt-solutions/
[Walk-ins] Direct Walk Interview with Chat Support at IGT SolutionsSun, 17 Mar 2024 07:38:37 +0530<h4>Job Description</h4><p><strong>Job description</strong></p><br><p><strong>Dear All,</strong> <strong>Greeting from IGT Solutions</strong> <strong>We are hiring for Blended process and looking for immediate Joiners Interested candidates can directly walk-in to our office.</strong></p><p><strong>Profile Summary</strong> <strong>IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service</strong></p><p><strong>Primary Job Responsibility:</strong> <strong> Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management</strong></p><p><strong>Education and Essential Experience:</strong> <strong> 6 months BPO or Travel experience Bachelor's Degree Mandatory Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) Open to work in a blended environment(Voice &Chat/Email)</strong><br></p><p><strong>Interview Rounds:</strong></p><ul><li><strong>HR Round</strong></li><li><strong>Versant Test Round</strong></li><li><strong>Operations Round</strong></li></ul><br><p><strong>Key Enablers:</strong> <strong> Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.</strong> <strong>Compensation</strong> <strong>Salary up to 31K CTC + 8per month Incentives and 2 month loyalty bonus Location : 14th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045</strong><br></p><p><strong>Contact Information:</strong> <strong>Mariya Nancy</strong></p><p><strong>Contact Number: 8884449120</strong></p><p><strong>WhatsApp Number: 7975073261</strong></p><p><strong>Mail Id: Mariya.Nancy1@igtsolutions.com</strong><br></p><p><strong>Regards,</strong></p><p><strong>Mariya Nancy.</strong></p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/638091/urgent-opening-for-non-voice-process-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/638091/urgent-opening-for-non-voice-process-at-igt-solutions/
[Walk-ins] Urgent opening For non voice process at IGT SolutionsSun, 17 Mar 2024 06:41:50 +0530<h4>Job Description</h4>English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad.<br><br> Interview will be Online, Apply with your resume,you will get call from HR.<br><br><p><b>Required Candidate profile</b></p>Candidate will get flight ticket and 5 days accommodation from Company side for relocation<br><br>Night Cab<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Precise Talent Hunt</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637760/leading-mnc-_chat-process-non-voice_email-at-precise-talent-hunt/">Apply</a><br />
https://indigojobs.in/job/637760/leading-mnc-_chat-process-non-voice_email-at-precise-talent-hunt/
[Freshers] Leading MNC _Chat process/Non Voice_Email at Precise Talent HuntSun, 17 Mar 2024 05:21:33 +0530<h4>Job Description</h4><p>Greetings from Sutherland!!!<br> </p><p>We are looking for candidates with excellent communication skills in English for International Non-Voice Process (BPO) - Hybrid</p><ul><li>Designation: Associate (L1)</li><li>Prime role will be managing chats from customers</li><li>24/7 Rotational shifts with 2 rotational week offs (5 days working)</li><li>Graduates or Undergraduates with certificates can apply for this role (No Pursuing)</li><li>Can hire candidates who reside within 25 kms of radius from office location</li></ul><p>Interview Rounds<br> 1. HR<br> 2. Assessment<br> 3. Operations<br> </p><p>Salary: 250,000 - 350,000<br> </p><p>Note: No Virtual interview & Immediate joiners only </p><p><strong><u>Mention the name on the top of the resume HR Santoshi</u></strong></p><p><strong>Interested Folks can call on the below mentioned contact numbers for Interview rounds and more details. </strong></p><p><strong>Contact Person: <u>HR Santoshi</u></strong></p><p><strong>Contact Number: <u>9014316036</u></strong></p><p><strong>Carry your resume and Aadhar copy. </strong><br> </p><p>Documents to Carry:<br> 1. Resume<br> 2. Hard Copy of Aadhar Card<br> 3. Vaccination Certificate is Must<br> </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637866/non-voice-chat-process-hyderabad-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/637866/non-voice-chat-process-hyderabad-at-sutherland/
[Full Time] Non Voice Chat Process - Hyderabad at SutherlandSun, 17 Mar 2024 05:01:19 +0530<h4>Job Description</h4><p><strong><u>Job Description</u></strong></p><br><p><strong>Greetings from Sutherland</strong> !</p><p><strong>Currently we are hiring for International Non Voice process only for Freshers !!!</strong></p><br><p><strong><u>Role & responsibilities</u></strong></p><br><p>An International Non Voice Process Job is a job where the executives are assigned to handle the chats/email from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer has to chat to solve an issue.</p><br><p><strong><u>Preferred candidate profile </u></strong></p><p><br>*Must be fluent in English </p><p>*Excellent Communication can Apply</p><p>*Only Freshers can Apply</p><p>*Both Undergraduate and Graduate can apply</p><p>*24/7 shifts and rotational week offs (5 days working a week)</p><p>*ROI - JAM, Chat and Email assessment, Operations Round</p><p>*Two-way cab facility only in night shift within 25Kms only from office premises</p><p>*Candidate who is comfortable working from office can apply</p><p>*Need Immediate Joiners only</p><p>*No virtual Interview is available</p><p>*Out of station candidates are Strictly not eligible</p><p>*Persuing education candidates are strictly not eligible</p><br><p><strong><u>Perks and benefits </u></strong></p><br><p>You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems.</p><br><p><u><strong>Address</strong>: </u></p><br><p>C978+3WP, Lanco Hills Rd, Chaitanya Enclave, Khaja Guda, Makthakousarali, Telangana 500089 ( 07th Floor Sutherland Office)</p><p>Every candidate must complete the registration process before coming for walk In Interview</p><br><p><strong>R<u>egistration link :</u></strong></p><br><p>https://forms.office.com/pages/responsepage.aspx?id=exVHm8wsH0KZ5zs1dGq5QriwTtH_V5NMsmzOUkDCCoNUMjZHWkY4MTlZV0U5MThQSlk5MzAxWkc5Ny4u&origin=QRCode</p><br><p><strong>Interested Candidates can come down for Walk-in for Interview and Mention My Name <u>HR Esha Shrivastava</u> on top of your resume.</strong></p><br><p><strong><u>Carry your Resume, Aadhar card Xerox and copy of vaccination certificate (2/3 doses)</u></strong></p><br><p><strong><u>Esha Shrivastava</u></strong></p><p><strong><u>Talent Acquisition Executive</u></strong></p><p><u>9963136843</u></p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637868/non-voice-process-executive-hyderabad-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/637868/non-voice-process-executive-hyderabad-at-sutherland/
[Walk-ins] Non Voice Process Executive - Hyderabad at SutherlandSun, 17 Mar 2024 04:33:15 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Gurgaon For Chat Support</p><br><p><strong>****Min 1 Year Experience in International Chat Mandatory****</strong></p><br><p>Samiksha @ <strong>7524967127</strong></p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate With Min 1 Year Exp in International BPO - Chat </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 3.5 to 5.5 LPA</p><p>7 : Excellent Communication Skills</p><p>8 : Cabs Available in odd hours</p><p>9 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637789/chat-support-55-lpa-graduates-apply-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637789/chat-support-55-lpa-graduates-apply-at-leading-bpo-company/
[Full Time] Chat Support : 5.5 LPA : Graduates : Apply at Leading BPO CompanySun, 17 Mar 2024 03:38:49 +0530<h4>Job Description</h4><p>We Are Hiring For <strong>Customer Support</strong> Role With Leading ITES Company. (<strong>Immediate Joining)</strong></p><br><p><strong>Job Location : Chennai, Bangalore</strong></p><br><p><strong>Sal :</strong> 2.5 - 3.20 LPA</p><br><p><strong>Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles</strong></p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong>Role purpose</strong>:</p><br><p>> Inbound Customer/Technical Support</p><p>> Graduates/UG</p><p>> Candidate Should not Have any Exam in Next 6 Months</p><p>> Excellent Communication Skills</p><p>> Must Be Comfortable for Work From Office</p><p>> Should Be ok to work in 24x7 Shifts</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637728/customer-support-associate-graduate-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637728/customer-support-associate-graduate-at-leading-bpo-company/
[Full Time] Customer Support Associate : Graduate : at Leading BPO CompanySun, 17 Mar 2024 03:24:55 +0530<h4>Job Description</h4><p> <strong><u> Greetings from Sutherland</u></strong>!!!<br> </p><p><strong>We are looking for candidates with excellent communication skills in English for International Non-Voice Process (BPO) - Hybrid </strong></p><br><ul><li>Designation: Associate (L1)</li><li>Prime role will be managing chats from customers</li><li>24/7 Rotational shifts with 2 rotational week offs (5 days working)</li><li>Graduates or Undergraduates with certificates can apply for this role (No Pursuing)</li><li>Can hire candidates who reside within 25 kms of radius from office location</li></ul><p>Interview Rounds<br> 1. <strong>HR</strong><br> 2.<strong> Assessment</strong><br> 3. <strong>Operations</strong></p><br><p><br> </p><p>Note: <strong>No Virtual interview</strong> & <strong>Immediate joiners only</strong><br> </p><p>Reference ID:<strong><u> N.Jyothi</u></strong> (Should be mentioned on resume)<br> </p><p>Walk-in Details:<br>Interview Timings: 12:00 Noon to 2:30 PM<br>Monday to Friday<br> </p><p>Documents to Carry:<br> 1. Resume<br> 2. Hard Copy of Aadhar Card<br> 3. Vaccination Certificate is Must<br> </p><p><strong><u>Address</u></strong>: Sutherland, 7th floor, Divya Sree building, Lanco Hills Technology Park, Lanco Hills Private Rd, Hyderabad, Telangana 500089.</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637709/hiring-for-non-voice-process-hyderabad-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/637709/hiring-for-non-voice-process-hyderabad-at-sutherland/
[Walk-ins] Hiring For Non voice Process ! - Hyderabad at SutherlandSun, 17 Mar 2024 03:17:08 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Gurgaon.</p><br><p><strong>****Min 1 Year Exp in International Chat Process Mandatory****</strong></p><br><p>Please Call :</p><br><p>Samiksha @ <strong>7524967127</strong></p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate/UG With Min 1 Year Exp in International BPO </p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 3.5 to 5 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637651/associate-non-voice-3-55-lpa-graduates-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637651/associate-non-voice-3-55-lpa-graduates-at-leading-bpo-company/
[Full Time] Associate : Non Voice : 3-5.5 LPA : Graduates at Leading BPO CompanySun, 17 Mar 2024 02:29:20 +0530<h4>Job Description</h4>Process & verify provider applications,ensuring accuracy & completeness<br>Conduct primary source verification of provider credentials,including education,training, licensure & certifications<br>Assist preparing reports & maintaining credentialing database<br><br><p><b>Required Candidate profile</b></p>Coordinate & track the progress of provider applications throughout the credentialing process.<br>Oversee the overall credentialing process,ensuring adherence to regulatory standards & internal policies.<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Onboarding - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Vuca Consulting</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637437/credentialing-specialist-at-vuca-consulting/">Apply</a><br />
https://indigojobs.in/job/637437/credentialing-specialist-at-vuca-consulting/
[Full Time] Credentialing Specialist at Vuca ConsultingSun, 17 Mar 2024 02:16:04 +0530<h4>Job Description</h4><p>We Are Hiring For Leading ITES Company in Mumbai</p><br><p><strong>Job Location : </strong>Mumbai</p><br><p><strong>Call Meghna @ 8953716722</strong></p><br><p><strong>Sal :</strong> 3 to 5.00 LPA</p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong><u>Job Description & Specifications:</u></strong></p><br><p>1 : Candidate Must Be Open For <strong>Night Shifts, 24x7 Work Environment</strong></p><p>2 : The Aadhaar Card of Candidate Must Have <strong>Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also</strong></p><p>3 : Candidate Would Be Working For <strong>Voice Process for a US Based Company</strong></p><p>4 : The Process Is <strong>International </strong></p><p>5 : Candidate Need To Respond To <strong>Customer Queries</strong></p><p>5 : 5 Days Working</p><p>6<strong>: Cabs Available in Night Shifts</strong></p><p><strong>7: Travel Allowance Extra</strong></p><br><br><p>> Candidate Should Have Descent Communication Skills</p><p>> Candidate Should Have Basic Computer Knowledge</p><p>> Candidate Should Have Inclination Towards Customer Service</p><p>> Candidate Should Have Customer Centric Approach</p><p>> Candidate Must be Willing To Work In 24x7 Shifts</p><br><p><strong>Perks and Benefits</strong></p><p>PF :: Cabs (As Per Company Policy and Process) :: Other Benefits</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/637670/bpo-australian-telecom-process-graduates-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637670/bpo-australian-telecom-process-graduates-at-leading-bpo-company/
[Full Time] BPO : Australian Telecom Process : Graduates at Leading BPO CompanySun, 17 Mar 2024 01:01:45 +0530<h4>Job Description</h4><p>We Are Hiring For <strong>Customer Support</strong> Role With Leading ITES Company. (<strong>Immediate Joining)</strong></p><br><p><strong>*Pls Apply Through Naukri and We Shall Call Back the Relevant Profiles*</strong></p><br><p><strong>Sal :</strong> 2.5 - 4.00 LPA</p><br><p>Pls Apply Through Naukri, We Shall Call Back The Relevant Profiles</p><br><p><strong>Language</strong>: Proficient in English (Read + Write + Speak )</p><br><p><strong>Role purpose</strong>:</p><br><p>> Inbound Customer/Technical Support</p><p>> Graduates/UG</p><p>> Candidate Should not Have any Exam in Next 6 Months</p><p>> Excellent Communication Skills</p><p>> Must Be Comfortable for Work From Office</p><p>> Should Be ok to work in 24x7 Shifts</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637854/mega-hiring-customer-support-graduates-5-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/637854/mega-hiring-customer-support-graduates-5-at-leading-bpo-company/
[Full Time] Mega Hiring : Customer Support : Graduates : 5 at Leading BPO CompanySun, 17 Mar 2024 00:59:22 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company in Gurgaon</p><br><p><strong>Job Description</strong></p><br><p><strong>call:- Samiksha-7524967127</strong></p><br><p><strong>Min 1 Year Exp in International Chat Mandatory</strong></p><br><p><u><strong>Key Points :</strong></u></p><br><p>1: <strong>Candidates Need To be Flexible for Work from office</strong></p><p>2: Candidates Must Have <strong>Excellent</strong> Communication Skills</p><p><strong>3: Candidate Must Have All The Relevant Documents (Previous Company's)</strong></p><br><p><strong><u>Job Description & Specifications:</u></strong></p><br><p>1 : Candidate Must Be Open to Work in Gurgaon</p><p>2 : The Aadhaar Card of Candidate Must Have <strong>Complete Date of Birth (DD-MM-YYYY). Candidate Must Have a Pan Card also</strong></p><p>3 : Candidate Would Be Working For <strong>Customer Support</strong></p><p>4 : The Process Is Customer Support Voice/Blended</p><p>5 : Candidate Need To Respond To <strong>Customer Queries</strong></p><p>5 : 5 Days Working</p><p><strong>6: Travel Allowance Extra</strong></p><br><br><p><strong>Required Candidate profile</strong></p><p>> Candidate Should Have Descent Communication Skills</p><p>> Candidate Should Have Basic Computer Knowledge</p><p>> Candidate Should Have Inclination Towards Customer Service</p><p>> Candidate Should Have Customer Centric Approach</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Outpace Consulting</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/637867/chat-support-executive-55-lpa-graduates-at-outpace-consulting/">Apply</a><br />
https://indigojobs.in/job/637867/chat-support-executive-55-lpa-graduates-at-outpace-consulting/
[Full Time] Chat Support Executive : 5.5 LPA : Graduates : at Outpace ConsultingSat, 16 Mar 2024 22:34:02 +0530<h4>Job Description</h4>English Fluency Required for Non Voice Chat Process,Candidate with fluent English from any industry or fresher can apply.Job Location-Work from Office at Ahmedabad.<br><br> Interview will be Online, Apply with your resume,you will get call from HR.<br><br><p><b>Required Candidate profile</b></p>Candidate will get flight ticket and 5 days accommodation from Company side for relocation<br><br>Night Cab<br><br><p><b>Perks and benefits</b></p>Night Allowance, PF, Esic, 24 days paid leave<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Precise Talent Hunt</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637738/international-non-voice-email-support_salary-at-precise-talent-hunt/">Apply</a><br />
https://indigojobs.in/job/637738/international-non-voice-email-support_salary-at-precise-talent-hunt/
[Freshers] International Non voice/Email support_salary at Precise Talent HuntSat, 16 Mar 2024 22:00:45 +0530<h4>Job Description</h4>Required SEO Executive from Travel industry or Tech Support Marketing <br>Location:- Noida/Gurgaon<br>min 6 months SEO exp must/Black Hat<br>Salary upto 40k<br><br><br>Kindly share your CV @ Whats app Padam 8700116479<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Retention - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Sharda Consultancy</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637511/seo-travel-industry-gurgaonnoida-sharda-at-sharda-consultancy/">Apply</a><br />
https://indigojobs.in/job/637511/seo-travel-industry-gurgaonnoida-sharda-at-sharda-consultancy/
[Full Time] SEO - Travel Industry - Gurgaon,Noida - Sharda at Sharda ConsultancySat, 16 Mar 2024 21:11:33 +0530<h4>Job Description</h4><p><strong>Hiring for International BPO / Blended Process / Voice Process / Chat Process / Non-Voice Process / Backend Process.</strong></p><br><br><p><strong>Call/WhatsApp:- 9147047910</strong></p><br><br><br><p><strong>Role & responsibilities</strong></p><br><br><ul><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits</li></ul><br><ul><li>Follow up to ensure resolution.</li></ul><br><ul><li>Keep records of customer interactions, process customer accounts and file documents.</li></ul><br><ul><li>Follow communication procedures, guidelines and policies.</li></ul><br><ul><li>Take the extra mile to engage customers.</li></ul><br><br><p><strong>Preferred candidate profile.</strong></p><br><ul><li>Should know that customer service not only means helping customers get what they need but also making sure they feel supported.</li></ul><br><ul><li>Communication in English should be flawless without any grammatical error.</li></ul><br><ul><li>Should be comfortable in rotational & night shift.</li></ul><br><ul><li>Vocabulary, Sentence construction should be excellent.</li></ul><br><ul><li>Should have customer service skills.</li></ul><br><p>Salary:- Upto 4.5L</p><br><br><p><strong>Call/WhatsApp:- 9147047910</strong></p><br><br><p><strong>Qualification : 12th or above</strong></p><br><br><p><strong>Freshers and exp. both can apply</strong></p><br><br><p><strong>Work from office</strong></p><br><br><br><p><strong>WALK IN ADDRESS:</strong></p><br><p><strong>HUMAN BEFORE RESOURCE PRIVATE LIMITED</strong></p><p><strong>DN 2, SIGNET TOWER UNIT 804 8TH FLOOR</strong></p><p><strong>COLLEGE MORE, SALT LAKE SECTOR V</strong></p><p><strong>KOLKATA - 700091</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Human Before Resource</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637077/it-mnc-drive-for-fresher-backend-process-at-human-before-resource/">Apply</a><br />
https://indigojobs.in/job/637077/it-mnc-drive-for-fresher-backend-process-at-human-before-resource/
[Freshers] It Mnc Drive For Fresher | Backend Process | at Human Before ResourceSat, 16 Mar 2024 13:08:26 +0530<h4>Job Description</h4><div> <br> <div> <span> <span> <div> <span> <ul> <li> <div> <span> Language proficiency of B1 (AMCAT) is required. </span> </div> </li> <li> <div> <span> 0-1 year experience required in Non Voice/ Chat process support. </span> </div> </li> <li> <div> <span> You will have excellent teamwork skills, strong attention to detail and be comfortable </span> <span> <br> </span> <span> taking responsibility and ownership of your own tasks. </span> </div> </li> <li> <div> <span> Strong communication skills in a verbal and written capacity. </span> </div> </li> <li> <div> <span> Ensures the customer experience is epic in every aspect of their contact with Wayfair. </span> </div> </li> <li> <div> <span> Customer-facing experience and a strong pro-customer mindset when resolving </span> <span> <br> </span> <span> complicated order issues. </span> </div> </li> <li> <div> <span> You will be passionate about making a difference and implementing change that leads to improvements. </span> </div> </li> <li> <div> <span> Excellent problem-solving skills and creative approaches to issues. </span> </div> </li> </ul> </span> </div> </span> </span> </div> <div> <div> <br> </div> <div> </div> </div> <div> <div> </div> </div> </div><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>TELUS International</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/636278/associate-chat-process-at-telus-international/">Apply</a><br />
https://indigojobs.in/job/636278/associate-chat-process-at-telus-international/
[Full Time] Associate (Chat Process) at TELUS InternationalSat, 16 Mar 2024 10:46:34 +0530<h4>Job Description</h4><p><strong>Role:</strong> Analyst</p><p><strong>Company Name:</strong> Personiv (an eClerx Company)</p><p><strong>Exp:</strong> 0 - 1 years</p><p><strong>Location & Venue:</strong> Personiv, 3rd Floor Tidel IT Park ELCOT SEZ Module309, Villankurichi Rd, Coimbatore, Tamil Nadu 641014</p><p><strong>Time and Date:</strong> 18th March, 10:00 AM - 01:00 PM</p><p><br></p><p><strong>Roles and Responsibilities in detail:</strong></p><p> Good Analytical skills.</p><p> Making sure the supporting documents are cross verified for accurate completion of proof files of current year issue.</p><p> Taking the updates from the team leader and executing the updates.</p><p> Handling the customer's escalation and quickly fulfilling the requirements.</p><p> Maintaining Extraordinary quality to meet the internal and external SLA expectations.</p><p> Meeting the highest performance matrix level.</p><p> Good English Communication skills (Written preferably)</p><p> Excel knowledge.</p><p><br></p><p>Skills:</p><p> Must have Good analytical skills.</p><p> Good Typing Skills.</p><p> Good communication skills.</p><p> Excel Knowledge.</p><p> Willing to work in Night Shift only.</p><p><br></p><p><strong>Note:</strong> 2021, 2022 & 2023 Pass-outs, it is a very good opportunity to work for the ITES segment.</p><p>Only If you can speak English fluently, you can attend the interview, and you should be ready to talk about the topic given.</p><p><strong>Salary:</strong> Monthly CTC: 14,000 - 17,000, Annual CTC: 1.5 L- 2.25 L</p><p>Contact Details: Human Resource, 9363178180 | 9003811403 | 7397761257</p><p>Contact (POC): Dhanasekar.P (9363178180)</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>eClerx</br><b>Location(s): </b>Coimbatore</br><b><br /><br /><a href="https://indigojobs.in/job/637551/analyst-coimbatore-eclerx-0-to-2-years-at-eclerx/">Apply</a><br />
https://indigojobs.in/job/637551/analyst-coimbatore-eclerx-0-to-2-years-at-eclerx/
[Full Time] Analyst - Coimbatore - eClerx - 0 to 2 years at eClerxFri, 15 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Greeting from Trigent Software Pvt Ltd</strong></p><br><p>Job description</p><p>Freshers with any graduation</p><p><strong>US Mortgage</strong></p><p>Salary upto- 15K</p><p>UK Shift</p><br><p><u>Responsibilities:</u></p><ul><li>Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. </li><li>The employee is accountable for following process standard operating procedures. </li><li>Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.</li><li>Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) </li><li>Should have basic knowledge of US Mortgage and Title Insurance Concepts</li><li>Only Graduates with good communication will be considered.</li><li>Shift: <strong>Night Shift</strong></li><li>CTC: <strong>15K (In hand 11K)</strong></li><li>Location: <strong>Salem</strong></li></ul><br><p>If Interested kindly share your updated cv to the given mail ID <u><strong>pooja_a@trigent.com</strong></u> Apply only if your are interested & matches to your Profile</p><br><br><br><p>Thanks & Regards</p><p>Pooja Abole</p><p>Recruitment Lead</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Trigent Software</br><b>Location(s): </b>Salem,Tamil Nadu</br><b><br /><br /><a href="https://indigojobs.in/job/635977/hiring-for-us-mortgage_night-shift_salem_15k_-at-trigent/">Apply</a><br />
https://indigojobs.in/job/635977/hiring-for-us-mortgage_night-shift_salem_15k_-at-trigent/
[Freshers] Hiring For US Mortgage_Night Shift_Salem_15K_ at TrigentFri, 15 Mar 2024 11:27:12 +0530<h4>Job Description</h4><p><strong>Dear Applicant,</strong></p><br><p><strong>We are looking for Client Servicing Experts for 99acres.com vertical. As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. </strong><br> </p><p><strong>If you are keen then join us for a</strong> <strong>hiring drive on 19-March-2024.</strong> <strong>Below are the required details</strong></p><br><ul><li><strong>Walk-in</strong> <strong>Date: 19-March-2024 (Tuesday)</strong></li><li><strong>Time: 10:00 Am to 3:30 Pm</strong></li><li><strong>Interview Mode - Face to Face in office</strong></li><li><strong>Address: A-88, A Block, Sector 2, Noida, Uttar Pradesh 201301</strong></li><li><strong>Documents Required: 2 Hard copies of updated Resume</strong></li><li><strong>Dress code -</strong> <strong>Formals</strong></li><li><strong>Contact Person-Gaurika Adhikari (8287797330)</strong></li><li><strong>Google Map Location - https://goo.gl/maps/7bDWPm2WdFeTSo4B8</strong> </li></ul><br><p><strong>Job Objective: </strong>As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. </p><br><p><strong>Job Description: </strong> </p><ul><li>Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage </li><li>Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call </li><li>Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience </li><li>Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer </li><li>Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle </li></ul><br><p><strong>Required Skills:</strong> </p><ul><li>Minimum of 1 year of experience in a similar role </li><li>Strong communication and interpersonal skills to manage relationships with high-net-worth individuals </li><li>Excellent organizational and time management skills </li><li>Ability to work collaboratively with internal teams and external stakeholders </li><li>Experience in the real estate industry is preferred but not mandatory. </li></ul><br><br><p> <strong>Required Educational Qualification: </strong>Any Graduate or Postgraduate </p><br><p><strong>Perks</strong></p><ul><li><strong>100% desk Job with zero travel involved</strong></li><li><strong>Exciting Incentive scheme upon achieving your Targets</strong></li><li><strong>5 days working </strong></li><li><strong> Shuttle service from Botanical Garden metro station to office and vice versa without any charges. </strong></li></ul><br><p><strong> Interested candidates can share their resume on gaurika.adhikari@naukri.com </strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>Internet</br><b>Functional Area: </b>Internet</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Info Edge</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/636120/walk-in-drive-client-servicing-99acres-at-info-edge/">Apply</a><br />
https://indigojobs.in/job/636120/walk-in-drive-client-servicing-99acres-at-info-edge/
[Walk-ins] Walk-in Drive-Client Servicing | 99acres | at Info EdgeFri, 15 Mar 2024 11:22:07 +0530<h4>Job Description</h4><p><strong>Hiring for International BPO / Blended Process / Voice Process / Chat Process / Non-Voice Process / Backend Process.</strong></p><br><br><p><strong>Call/WhatsApp:- 8274912282 </strong></p><br><br><br><p><strong>Role & responsibilities</strong></p><br><br><ul><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits</li></ul><br><ul><li>Follow up to ensure resolution.</li></ul><br><ul><li>Keep records of customer interactions, process customer accounts and file documents.</li></ul><br><ul><li>Follow communication procedures, guidelines and policies.</li></ul><br><ul><li>Take the extra mile to engage customers.</li></ul><br><br><p><strong>Preferred candidate profile.</strong></p><br><ul><li>Should know that customer service not only means helping customers get what they need but also making sure they feel supported.</li></ul><br><ul><li>Communication in English should be flawless without any grammatical error.</li></ul><br><ul><li>Should be comfortable in rotational & night shift.</li></ul><br><ul><li>Vocabulary, Sentence construction should be excellent.</li></ul><br><ul><li>Should have customer service skills.</li></ul><br><p>Salary:- Upto 4.5L</p><br><br><p><strong>Call/WhatsApp:- 8274912282 </strong></p><br><br><p><strong>Qualification : 12th or above</strong></p><br><br><p><strong>Freshers and exp. both can apply</strong></p><br><br><p><strong>Work from office</strong></p><br><br><br><p><strong>WALK IN ADDRESS:</strong></p><br><p><strong>HUMAN BEFORE RESOURCE PRIVATE LIMITED</strong></p><p><strong>DN 2, SIGNET TOWER UNIT 804 8TH FLOOR</strong></p><p><strong>COLLEGE MORE, SALT LAKE SECTOR V</strong></p><p><strong>KOLKATA - 700091</strong></p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Human Before Resource</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637064/hiring-chat-support-executive-kolkata-at-human-before-resource/">Apply</a><br />
https://indigojobs.in/job/637064/hiring-chat-support-executive-kolkata-at-human-before-resource/
[Freshers] Hiring Chat Support Executive | Kolkata at Human Before ResourceThu, 14 Mar 2024 12:00:00 +0530<h4>Job Description</h4><br>Skill required:Lending Operations - Mortgage Cadence Enterprise Lending Center (ELC) <br>Designation:Banking Operations New Associate <br>Qualifications:B.B.M <br>Years of Experience:0 to 1 years <br>What would you do?<br>You will be aligned to our Financial Services, banking, Insurance, and Capital Market vertical which is focused on helping clients with their tax preparations, insurance coverage, and investment portfolios. You will be working as a part of the Lending Operations team which prepares retail credit proposals, conducts pre-analysis, do dupe checks, data entry, customer point verifications (CPV), and review income documents in line with the client credit policy, procedures, and turnaround times. You will be working on a debt-based funding arrangement between a business and a financial institution. In this role, you will be working on financial spreading, loan preparation, setup, booking, funding, documentation, collateral maintenance, equipment finance, or specialty finance & insurance. <br>What are we looking for?<br><li>Adaptable and flexible </li><li>Ability to perform under pressure </li><li>Problem-solving skills </li><li>Detail orientation </li><li>Ability to establish strong client relationship Roles and Responsibilities: </li><li>In this role you are required to solve routine problems, largely through precedent and referral to general guidelines </li><li>Your expected interactions are within your own team and direct supervisor </li><li>You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments </li><li>The decisions that you make would impact your own work </li><li>You will be an individual contributor as a part of a team, with a predetermined, focused scope of work </li><li>Please note that this role may require you to work in rotational shifts</li><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Onboarding - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Accenture</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/643028/banking-operations-new-associate-lending-at-accenture/">Apply</a><br />
https://indigojobs.in/job/643028/banking-operations-new-associate-lending-at-accenture/
[Full Time] Banking Operations New Associate - Lending at AccentureThu, 14 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p>Greetings from WIPRO, </p><p><br>Mega walk-in drive for Freshers !!! </p><br><p>Walk-in Drive at <strong>Wipro Gopanpally Campus</strong>, Hyderabad office for <strong>"Non-Voice process"</strong> </p><br><p>Timings- 9:30AM to 11:30AM </p><br><p><strong><u>Required Skills:</u></strong> </p><ul><li>Should be excellent in English communication</li><li>Basic knowledge in Excel and on computer </li><li>Analytical approach & logical skills with attention to detail.</li></ul><br><p><strong><u>Specifications:</u></strong> </p><ul><li>Work location- Hyderabad</li><li>Should be flexible to "<strong>Work from Office"</strong></li><li>Should be flexible to work in Rotational shifts <strong>(Including night shifts)</strong></li><li>Qualification- Graduation <strong>(should have all documents, PC & CMM Mandatory),</strong> Post-Graduation- Only MBA candidates are eligible)</li><li>Graduation passed out of year <strong>2021, 2022, 2023</strong> are only eligible to apply</li><li>Pursuing candidates are not eligible (Graduation or post graduation)</li><li>Only Fresher's are eligible to apply</li><li>Need immediate joiners</li><li>Working days- 5 Days a week with 2 days of rotational week off.,</li></ul><br><br><p><strong><u>Interview Location</u></strong>: Wipro Gopanpally - Survey No.124, & Part of 132/P SEZ Gopanapally, Hyderabad 501301 </p><br><p>Interested candidates can walk-in directly to Wipro Gopanpally office (to above mentioned address) on 14th & 15th Mar in between 9:30AM to 11:30AM.</p><p><br><strong>Mention "HR Trisha" on Resume while walking in for the interview.</strong> </p><p><br><strong><u>Please carry below mandatory documents for the interview:-</u></strong> </p><br><p>1) Updated Resume </p><p>2) Passport size photograph (taken in last 6months)</p><p>3) Government ID proof (Original) & a Xerox copy</p><p>4) 2nd dose Vaccination certificate (Xerox Copy)</p><p>5) Provisional certificate of Graduation (xerox copy) </p><p><br><strong><u>Note: Any kind of Backpack/ Laptop bags/baggage are not allowed inside the office campus. So kindly carry only the requested CV & documents in a paper file.</u></strong></p><p><br>Thanks and Regards,</p><p>Wipro Talent Acquisition Team </p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Wipro</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/634734/wipro-walk-in-drive-for-freshers-gopanpally-at-wipro/">Apply</a><br />
https://indigojobs.in/job/634734/wipro-walk-in-drive-for-freshers-gopanpally-at-wipro/
[Walk-ins] Wipro Walk-In drive For Freshers @Gopanpally at WiproThu, 14 Mar 2024 11:04:59 +0530<h4>Job Description</h4><p> </p><p><strong><u>Profile Summary</u></strong></p><p>IGT is looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service</p><p><strong><u>Primary Job Responsibility:</u></strong></p><ul><li>Understands the various computer screens and how to utilize them effectively</li><li>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</li><li>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</li><li>Adheres to all company and specific Contact Center policies and procedures</li><li>Completes any work as assigned by Management</li></ul><p><strong><u>Education and Essential Experience:</u></strong></p><p> </p><ul><li>6 months BPO or Travel experience</li></ul><ul><li>Bachelor's Degree or Undergraduate </li></ul><ul><li>Excellent Written and spoken communication, business technical writing</li></ul><ul><li>Computer Skills ability/experience using computer applications </li></ul><ul><li>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)</li></ul><ul><li>Open to work in a blended environment(Non-Voice Chat/Email)</li></ul><p><strong><u>Key Enablers:</u></strong></p><ul><li>Strong process orientation</li><li>High energy, High Integrity & Work Ethics</li><li>Strong interpersonal skills & ability to communicate effectively </li><li>Strong problem solving skills. <strong>Role & responsibilities</strong> </li></ul><br><br><p><strong>Preferred candidate profile</strong> </p><br><br><p><strong>Perks and benefits</strong> </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634842/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634842/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Full Time] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsThu, 14 Mar 2024 09:01:48 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><p><strong><u>Primary Job Responsibility:</u></strong></p><ul><li>Understands the various computer screens and how to utilize them effectively</li><li>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</li><li>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</li><li>Adheres to all company and specific Contact Center policies and procedures</li></ul><p>Completes any work as assigned by Management </p><br><br><p><strong>Preferred candidate profile</strong> </p><br><p><strong><u>Education and Essential Experience:</u></strong></p><ul><li>6 months BPO or Travel experience</li></ul><ul><li>Bachelor's Degree or Undergraduate with experience</li></ul><ul><li>Excellent Written and spoken communication, business technical writing</li></ul><ul><li>Computer Skills ability/experience using computer applications </li></ul><ul><li>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)</li></ul><ul><li>Open to work in a Chat/Email</li></ul><br><p><strong>Perks and benefits</strong> </p><br><p>Sal upto 26k CTC</p><p>Contact: Mohammed Asif (Sr HR)</p><p>6361644766</p><br><p>NOTE: Compulsory Mention HR Mohammed on your CV</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634924/walkin-interview_chat-support-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634924/walkin-interview_chat-support-at-igt-solutions/
[Full Time] Walkin Interview_Chat Support at IGT SolutionsThu, 14 Mar 2024 08:44:00 +0530<h4>Job Description</h4><p><strong>Job Description</strong></p><ul><li>Playing a crucial role in contributing to the smooth and efficient execution of our operations.<br></li><li>Your primary job will revolve around achieving targets, maintaining accuracy, process adherence, and upholding compliance with policies and procedures.<br></li><li>Your commitment to staying updated with process changes and your dedication to information security controls will be essential for your success in this role.<br></li></ul><p>Requirements</p><ul><li>Any Graduation with 0 - 1 year of experience.<br></li><li>Ability to learn quickly and contribute to a team effort.<br></li><li>Must be strong in written and verbal communication in English.<br></li><li>Exhibit good knowledge of Microsoft Office, Excel, and other applications.<br></li><li>Inbuilt ability to multi-task capabilities.<br></li><li>Able to carry out tasks with no supervision.<br></li><li>Judgment and decision-making skills<br></li><li>Must be familiar with usage of internet and should to research on the internet and find required information</li></ul><br><p><strong>Contact:</strong> Jerome D Pearl</p><p><strong>Mail:</strong> jerome.d@kriyanxw.com</p><p><strong>Number:</strong>8667441743</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Kriya NextWealth</br><b>Location(s): </b>Vellore,Tamil Nadu</br><b><br /><br /><a href="https://indigojobs.in/job/634846/process-associate-vellore-kriya-nextwealth-at-kriya-nextwealth/">Apply</a><br />
https://indigojobs.in/job/634846/process-associate-vellore-kriya-nextwealth-at-kriya-nextwealth/
[Full Time] Process Associate - Vellore - Kriya NextWealth at Kriya NextWealthThu, 14 Mar 2024 07:28:25 +0530<h4>Job Description</h4><p><strong>Role </strong> <strong>Role & responsibilities</strong> <strong><u>Profile Summary </u></strong>IGT is looking for Customer Care Executives. S/He will handle customer service inquiries and problems associated with the servicing of company's client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service<br><strong><u>Primary Job Responsibility:</u></strong></p><ul><li>Understands the various computer screens and how to utilize them effectively</li><li>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</li><li>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</li><li>Adheres to all company and specific Contact Center policies and procedures</li><li>Completes any work as assigned by Management</li></ul><p><strong><u>Education and Essential Experience:</u></strong> </p><ul><li>6 months BPO or Travel experience</li><li>Bachelor's Degree or Undergraduate </li><li>Excellent Written and spoken communication, business technical writing</li><li>Computer Skills ability/experience using computer applications </li><li>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)</li><li>Open to work in a blended environment(Non-Voice Chat/Email)</li></ul><p><strong><u>Key Enablers:</u></strong></p><ul><li>Strong process orientation</li><li>High energy, High Integrity & Work Ethics</li><li>Strong interpersonal skills & ability to communicate effectively </li><li>Strong problem solving skills. </li></ul><p> <strong>& responsibilities</strong> </p><br><br><br><br><p>Please meet HR Shreya Caren</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634844/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634844/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Full Time] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsThu, 14 Mar 2024 07:19:53 +0530<h4>Job Description</h4><p><strong><u>Role & responsibilities</u></strong></p><br><p><strong>An International Voice Process Job is a Job where the executives are assigned to handle the calls/emails and chats from customers in different countries. particularly the US, UK, etc. These jobs include product and service support or technical support in which the customer calls & chats to solve an issue.</strong></p><br><p><strong><u>Preferred candidate profile</u></strong></p><br><p><strong>*</strong> <strong>Candidate who can speak fluent in English with good communication skills Can Apply</strong></p><p><strong>* Fresher with</strong> <strong>Graduate/ Postgraduate</strong> <strong>with all documents we can consider.</strong></p><p><strong>* Experienced with</strong> <strong>all documents from last organization</strong> <strong>Can Apply.</strong></p><p><strong>* Both freshers and experience Can Apply</strong></p><p><strong>* 24/7 Shifts and rotational week offs (5 days Working a week)</strong></p><p><strong>* Two-way cab felicity only in night shift within 25Kms Only from office premises</strong></p><br><p><strong>Candidate who is comfortable working from office can Apply.</strong></p><br><p><strong>Need immediate Joiners.</strong></p><br><p><strong>No Virtual interview is Available.</strong></p><br><p><strong>When you are coming for the interview. Make sure that you are wearing Formal attire.</strong></p><br><p><strong>Things to carry:</strong></p><br><p><strong>* Hard Copy of your resume</strong></p><p><strong>* Id proof</strong></p><p><strong>* vaccination certificate</strong></p><br><p><strong><u>Perks and benefits</u></strong></p><p><strong>You'll develop your emotional intelligence. You'll learn product or service, inside and out you'll build transferable Skills. you can educate customers without selling. You can develop a side project. You'll learn how to effectively solve problems</strong></p><br><p><strong>Note:</strong></p><p><strong>* Search the link manually.</strong></p><br><p><strong>Candidate should complete the registration with below link before walking-In</strong></p><br><p>https://forms.office.com/pages/responsepage.aspx?id=exVHm8wsH0KZ5zs1dGq5QriwTtH_V5NMsmzOUkDCCoNUMjZHWkY4MTlZV0U5MThQSlk5MzAxWkc5Ny4u&origin=QRCode </p><br><p><strong>* Security Admin team will not allow without registering.</strong></p><br><p><strong>Process of registration can be checked with the link mentioned below :</strong></p><p>https://im.ge/i/x9IcZp</p><br><p><strong><u>Address:</u></strong> </p><br><p><strong>* mention my name on the Resume as reference </strong></p><p><strong>Point of contact after walking in to Sutherland:</strong></p><p><strong>Vedika HR</strong></p><p><strong>8341308861.</strong></p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Email Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/634705/megha-drive-at-sutherland-for-non-voice-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/634705/megha-drive-at-sutherland-for-non-voice-at-sutherland/
[Freshers] Megha drive at Sutherland For Non Voice at SutherlandThu, 14 Mar 2024 04:25:49 +0530<h4>Job Description</h4><p><strong>Role:</strong> Analyst</p><p><strong>Company Name:</strong> Personiv (an eClerx Company)</p><p><strong>Exp:</strong> 0 - 1 years</p><p><strong>Location & Venue:</strong> Personiv, 3rd Floor Tidel IT Park ELCOT SEZ Module309, Villankurichi Rd, Coimbatore, Tamil Nadu 641014</p><p><strong>Time and Date:</strong> 8th March - 15th March, 10:30 AM - 01:00 PM</p><p><br></p><p><strong>Roles and Responsibilities in detail:</strong></p><p> Good Analytical skills.</p><p> Making sure the supporting documents are cross verified for accurate completion of proof files of current year issue.</p><p> Taking the updates from the team leader and executing the updates.</p><p> Handling the customer's escalation and quickly fulfilling the requirements.</p><p> Maintaining Extraordinary quality to meet the internal and external SLA expectations.</p><p> Meeting the highest performance matrix level.</p><p> Good English Communication skills (Written preferably)</p><p> Excel knowledge.</p><p><br></p><p><strong>Skills:</strong></p><p> Must have Good analytical skills.</p><p> Good Typing Skills.</p><p> Good communication skills.</p><p> Excel Knowledge.</p><p> Willing to work in Night Shift only.</p><p><br></p><p><strong>Note:</strong> 2021, 2022 & 2023 Pass-outs, it is a very good opportunity to work for the ITES segment.</p><p>Only If you can speak English fluently, you can attend the interview, and you should be ready to talk about the topic given.</p><p><strong>Salary:</strong> Monthly CTC: 14,000 - 17,000, Annual CTC: 1.5 L- 2.25 L</p><p>Contact Details: Human Resource, 9363178180 | 9003811403 | 7397761257</p><p>Contact (POC): Dhanasekar.P (9363178180)</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Personiv eClerx</br><b>Location(s): </b>Coimbatore</br><b><br /><br /><a href="https://indigojobs.in/job/634396/analyst-bpo-coimbatore-personiv-an-at-eclerx/">Apply</a><br />
https://indigojobs.in/job/634396/analyst-bpo-coimbatore-personiv-an-at-eclerx/
[Full Time] Analyst - BPO - Coimbatore - Personiv an at eClerxThu, 14 Mar 2024 02:55:19 +0530<h4>Job Description</h4><p><strong><u>Job Description</u></strong> </p><br><p>Greetings from Sutherland ! </p><p>Currently we are hiring for Non Voice Process for Freshers.</p><br><p><strong><u>Role & responsibilities</u></strong></p><br><p>An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue</p><p>. </p><p><strong><u>Preferred candidate profile</u></strong></p><p>*Must be fluent in English </p><p>*Excellent Communication can Apply </p><p>*Both freshers and experienced can apply </p><p>*Both Undergraduate and Graduate can apply </p><p>*24/7 shifts and rotational week offs (5 days working a week) </p><p>*ROI - JAM, Voice & Versant Round, Operations Round </p><p>*Two-way cab facility only in night shift within 25Kms only from office premises </p><p>*Candidate who is comfortable working from office can apply </p><p>*Need Immediate Joiners only </p><p>*No virtual Interview is available </p><p>*Out of station candidates are Strictly not eligible </p><p>*Pursuing education candidates are strictly not eligible </p><br><p><strong><u>Perks and benefits </u></strong></p><br><p>You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems.</p><br><br><p><strong><u>Candidates can walk in directly. </u></strong> </p><br><p><u><strong>Mention the name on the top of the resume HR Santoshi</strong></u></p><br><p><strong>Interested Folks can call on the below mentioned contact numbers for Interview rounds and more details. </strong></p><br><p><strong>Contact Person: <u>HR Santoshi</u></strong></p><p><strong>Contact Number: <u>9014316036</u></strong></p><br><p><strong>Carry your resume and Aadhar copy. </strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/634710/non-voice-process-executive-hyderabad-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/634710/non-voice-process-executive-hyderabad-at-sutherland/
[Freshers] Non Voice Process Executive - Hyderabad at SutherlandThu, 14 Mar 2024 02:49:46 +0530<h4>Job Description</h4><p><strong>Job description</strong></p><br><p><strong>Role & responsibilities</strong></p><br><p><strong><u>Primary Job Responsibility:</u></strong></p><ul><li><strong>Understands the various computer screens and how to utilize them effectively</strong></li><li><strong>Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff</strong></li><li><strong>Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance</strong></li><li><strong>Adheres to all company and specific Contact Center policies and procedures</strong></li></ul><p><strong>Completes any work as assigned by Management</strong></p><p><strong>Preferred candidate profile</strong></p><br><p><strong><u>Education and Essential Experience:</u></strong></p><ul><li><strong>6 months BPO or Travel experience/ Fresher can apply with good Comm's</strong></li><li><strong>Bachelor's Degree or Undergraduate with experience</strong></li><li><strong>Excellent Written and spoken communication, business technical writing</strong></li><li><strong>Computer Skills ability/experience using computer applications</strong></li><li><strong>Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) 5 Day's working </strong></li><li><strong>Open to work in a blended environment(Chat & Email)</strong></li></ul><p><strong>Perks and benefits</strong></p><br><p><strong>Salary upto 26000 ctc</strong></p><p><strong>Interested candidate's can reach out - HR Nancy - What's app no - 8884449120 </strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634918/urgent-opening-for-non-voice-process-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634918/urgent-opening-for-non-voice-process-at-igt-solutions/
[Freshers] Urgent Opening For non voice process at IGT SolutionsThu, 14 Mar 2024 01:11:47 +0530<h4>Job Description</h4><p><strong>Dears Candidates,</strong></p><br><p><strong>Greetings from saisystems Health,</strong></p><br><p><strong>We are looking for Medical coder.</strong></p><br><p><strong>** Candidate must be certified medical coder**</strong></p><br><p><strong>Interested candidate come Direct walk-in (14/03/24) timing 12pm.</strong></p><br><p><strong> Contact Person: Nainar HR</strong></p><br><p><strong>Contact number: 7358703376</strong></p><br><p><strong>Qualifications:</strong></p><ul><li>Certification in medical coding.</li><li>Good communication skills.</li><li>Attention to detail and accuracy.</li></ul><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Saisystems Technology</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/634112/hiring-for-fresher-medical-coding-chennai-at-systems-technology/">Apply</a><br />
https://indigojobs.in/job/634112/hiring-for-fresher-medical-coding-chennai-at-systems-technology/
[Walk-ins] Hiring For Fresher Medical Coding - Chennai at Systems TechnologyThu, 14 Mar 2024 01:06:49 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon</p><br><p>Please Call :</p><br><p> </p><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate/UG Fresher</p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.5 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/634051/bpo-associate-chat-and-email-process-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/634051/bpo-associate-chat-and-email-process-at-leading-bpo-company/
[Freshers] BPO : Associate : Chat and Email Process : at Leading BPO CompanyThu, 14 Mar 2024 00:10:53 +0530<h4>Job Description</h4><p><strong>Working Days:</strong> 6 days working (One Week off)</p><br><p><strong>Job Description:</strong></p><p>As a Customer Service Executive, you will play a vital role in ensuring customer satisfaction and</p><p>maintaining a positive brand image. Your primary responsibility will be to handle customer inquiries, provide prompt and accurate responses, and resolve any issues or concerns they may have. You will be expected to exhibit excellent communication skills, empathy, and a customer-obsessive attitude.</p><br><p><strong>Job Responsibilities:</strong></p><ul><li>Respond promptly and courteously to customer inquiries via phone having 100% focus on phone resolutions</li><li>Having excellent verbal and written communication skills in Hindi & English is a mandatory requirement</li><li>Efficiently handle and resolve customer escalations, complaints, issues, and concerns to ensure customer satisfaction.</li><li>Escalate complex or unresolved issues to the appropriate departments or supervisors within specified timelines.</li><li>Maintain accurate records of customer interactions and transactions in the CRM system.</li><li>Collaborate with cross-functional teams to address customer problems and enhance the overall customer experience.</li><li>Show empathy and patience when dealing with customers, understanding their concerns and providing reassurance.</li><li>Handle upset customers professionally, de-escalate tense situations, and aim for positive outcomes.</li><li>Flexibility to work in shifts, including evenings, weekends, and holidays as required.</li></ul><br><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent; a degree in a relevant field is a plus.</li><li>Proven work experience in customer service for minimum 1 year (online pharmacy preferred).</li><li>Proficient in using customer relationship management (CRM) software and other relevant tools.</li><li>Good knowledge of Microsoft Office Suite (Word, Excel, Outlook, etc.) or google suite.</li></ul><br><br><h4>Job Classification</h4><b>Industry: </b>Internet (E-Commerce)</br><b>Functional Area: </b>Internet (E-Commerce)</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Truemeds India</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/634435/customer-support-representative-mumbai-all-at-truemeds-india/">Apply</a><br />
https://indigojobs.in/job/634435/customer-support-representative-mumbai-all-at-truemeds-india/
[Full Time] Customer Support Representative - Mumbai (All) at Truemeds IndiaWed, 13 Mar 2024 21:38:28 +0530<h4>Job Description</h4><p>Hi,</p> <br><p>Warm Greetings!</p> <br><p>We are looking for GM role - Gobal Procurement Services - Operational Excellence for a reputed MNC Organisation based at Bangalore Location.</p> <p><span><span><span><b><span>Job summary:</span></b></span></span></span></p> <br><p><span><span><span><span><span><span>Reporting to the Head of Strategy, Transformation & Innovation, you lead and supports the development of key aspects of the continuous improvement program approach, methods and tools. As an expert in the area of continuous improvement and lean six sigma methodologies your responsibilities include the oversight and employment of the aforementioned methods and tools within various practice areas to support and enable attainment of specified business objectives. All engagements with the practice/business areas are based on a highly collaborative approach with the focus of the transformation and continuous improvement office being an organization that understands the business needs and challenges and one that provides substantial value and support in enabling each business area to achieve its objectives. You will also be responsible for continuously improving the processes and overall program by capturing lessons learned, incorporating best practices and maturing continuous improvement to a point of a Digital Risk core competency</span></span></span></span></span></span></p> <p><span><span><span><span><span><b><span>Qualifications - External</span></b></span></span></span></span></span></p> <br><p><span><span><span><span><span><b><u><span><span>Qualifications & Skills Required:</span></span></u></b> </span></span></span></span></span><span><span><span><span><span><span>Bachelors degree or masters degree</span></span></span></span></span></span></p> <br><ul> <br> <li><span><span><span><span><span><span><span>Minimum of 10+ years experience in leading projects in continuous improvement/Lean/six sigma efforts and enabling efficiency, effectiveness and tangible financial benefit in operationally complex business environment.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Customer centric attitude is mandatory.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>L6SMBB certification required; Project Management certification like PMP etc is a plus</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Knowledge of agile and lean approaches.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Experience in Agile project management teams</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Proven Project Management skills</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Expertise in conflict resolution</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Analytical and strong organizational skills, with excellent verbal and written ability</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Proficiency with statistical tools & softwares like Minitab etc.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Extensive experience with Microsoft Office applications (Excel, PowerPoint, and Word) and working knowledge of SmartSheet or Project.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Digital acumen (e.g. RPAs, Collaboration tools, SSP-SRM, MDG, Coupa, etc)</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Direct & Indirect Procurement (Strategic Sourcing/Category Management) background/Exposure</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Fluent English and Outstanding communication, team development and leadership</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Networking Management & Customer orientation</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Ability to navigate complexities in a global matrix organization with clear action & solution driven</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Robust program management competency</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Strong consultative, analytical and problem solving skills.</span></span></span></span></span></span></span></li> <br></ul> <br><ul> <br> <li><span><span><span><span><span><span><span>Complex Problem solving and is self-motivated and self-directed</span></span></span></span></span></span></span></li> <br></ul> <p>If you are interested, please share your profile to <strong>gowsalya@bvrpc.com</strong></p> <br><p>Thanks & Regards,</p> <br><p>Gowsalya</p> <br><b> Roles and Responsibilities</b> <br><p><span><span><span><span><span> <b><span>Main responsibilities:</span></b></span></span></span></span></span></p> <br><p><span><span><span><span><span><span>As a Master Black Belt you are charge of creating and implementing a Six Sigma strategy for the Global Procurement Services. The overall goal is to maximize output while minimizing cost. You will work with the function executives and other stakeholders to determine specific goals and lead the Six Sigma team toward reaching them.</span> </span></span></span></span></span></p> <p><span><span><span><span><span><b><span>Key responsibilities include:- </span></b></span></span></span></span></span></p> <br><ul> <br> <li><span><span><span><span><span><span><span>Challenge stakeholders to maximize opportunities from process improvement initiatives. </span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Champion change management across all levels of the organization and prioritize areas of improvement</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Lead initiatives in a cross functional and diverse environment</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Facilitate & lead groups through process mapping, root cause analysis, brainstorming, business impact assessments, gap analysis and project planning</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Partner with technology experts (internal and external as needed) to align processes and systems.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Create, refine, and maintain Standard Operating Procedures (SOP).</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Develop, monitor, and report business process improvement against accepted standards.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Experience in Supply Chain Management industry preferred</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Provides Lean or Six Sigma training as needed to project team members.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Reports on project progress to Champion and other appropriate leadership levels at least on a monthly basis.</span></span></span></span></span></span></span></li> <br> <li><span><span><span><span><span><span><span>Facilitate cross-functional expert teams to drive breakthrough or Best-in-Class performance in Safety, Quality, Delivery, & Cost metrics.</span></span></span></span></span></span></span></li> <br></ul><h4>Job Classification</h4><b>Industry: </b>Not mentioned</br><b>Functional Area: </b>Not mentioned</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Technical Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>BVR People Consulting</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634093/gm-gps-operational-excellence-female-at-bvr-people-consulting/">Apply</a><br />
https://indigojobs.in/job/634093/gm-gps-operational-excellence-female-at-bvr-people-consulting/
[Full Time] GM - GPS / Operational Excellence / Female at BVR People ConsultingWed, 13 Mar 2024 20:25:00 +0530<h4>Job Description</h4><ul> <li> <span> <span> <span> In this role, youll assess online search results to enhance their quality. Youll analyze and rate content relevance to search terms, while also reviewing language for grammar, tone, and cultural appropriateness. Your contribution improves a major search engines quality by evaluating web content using your PC and smartphone. </span> </span></span></li> <li> <span> Were searching for individuals who are passionate about social media and regular users of Gmail. This remote position requires ownership and daily use of a smartphone and familiarity with various social media platforms and Google products. Your reliability, adaptability, and adherence to guidelines are key. </span> </li> <li> <span> This role offers the freedom to work remotely, allowing you to set your hours based on task availability </span> <span> . </span> </li> </ul> <div> <span> <span> <strong> Requirements: </strong> </span> </span></div> <div> <div> <div> <ul> <li> <div> <span> Proficiency in both written and verbal English Punjabi </span> </div> </li> <li> <div> <span> Residency in India for the past 5 consecutive years </span> </div> </li> <li> <div> <span> Ownership and regular use of a smartphone (Android V4.2 or higher or iPhone running iOS version 14.0 or higher) and a desktop/laptop with internet connection at your expense. </span> </div> </li> <li> <div> <span> Gmail as your primary email account </span> </div> </li> <li> <div> <span> Familiarity with current and historical business, media, sport, news, social media and cultural affairs in your country of residency. </span> </div> </li> <li> <div> <span> Experience in navigating web browsers and smartphone apps for content interaction. </span> </div> </li> <li> <div> <span> Understanding of various social media environments, including memes, virality, and trends </span> </div> </li> </ul> </div> </div> </div><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>TELUS International</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/634148/personalized-internet-assessor-india-at-telus-international/">Apply</a><br />
https://indigojobs.in/job/634148/personalized-internet-assessor-india-at-telus-international/
[Full Time] Personalized Internet Assessor - India at TELUS InternationalWed, 13 Mar 2024 17:28:26 +0530<h4>Job Description</h4><p><strong>Job Description </strong></p><br><p><strong>Greetings from Sutherland ! </strong></p><p><strong>Currently we are hiring for International non Voice Process for Freshers and experienced both!!!</strong></p><p><strong>Role & responsibilities </strong></p><p><strong>An International Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. </strong></p><p><strong>Preferred candidate profile </strong></p><p><strong>*Must be fluent in English </strong></p><p><strong>*Excellent Communication can Apply </strong></p><p><strong>*Both freshers and experienced can apply </strong></p><p><strong>*Both Undergraduate and Graduate can apply </strong></p><p><strong>*24/7 shifts and rotational week offs (5 days working a week) </strong></p><p><strong>*ROI - JAM, Voice & Versant Round, Operations Round </strong></p><p><strong>*Two-way cab facility only in night shift within 25Kms only from office premises </strong></p><p><strong>*Candidate who is comfortable working from office can apply </strong></p><p><strong>*Need Immediate Joiners only </strong></p><p><strong>*No virtual Interview is available </strong></p><p><strong>*Out of station candidates are Strictly not eligible </strong></p><p><strong>*Pursuing education candidates are strictly not eligible </strong></p><p><strong>Perks and benefits </strong></p><p><strong>You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively solve problems. </strong></p><p><strong>Interested Folks can call on the below mentioned contact numbers for Interview rounds and more details.</strong></p><p><strong>Contact Person: HR Zoha</strong></p><p><strong>Contact Number: 8143785905</strong></p><br><br><br><br><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Sutherland</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/634071/customer-support-executive-hyderabad-at-sutherland/">Apply</a><br />
https://indigojobs.in/job/634071/customer-support-executive-hyderabad-at-sutherland/
[Freshers] Customer Support Executive - Hyderabad at SutherlandWed, 13 Mar 2024 16:39:26 +0530<h4>Job Description</h4><p><strong>Process: MUM1A</strong></p><br><p><strong>Process:</strong> Customer Service (Domestic Voice Process)</p><br><p><strong>Job Responsibilities</strong></p><p>Provide excellent customer service by addressing customer queries, resolving complaints & provide accurate information about product, services & company policies. Ensure a positive customer experience throughout all the interaction.</p><br><p><strong>Shift Timing:</strong> 8am to 5pm</p><br><p><strong>Working day:</strong> 5days</p><br><p><strong>Week off:</strong> 2days (Saturday Sunday)</p><br><p><strong>Qualification:</strong> Undergraduate/ Graduate</p><br><p><strong>Age Criteria:</strong> Upto 40 Years</p><br><p><strong>Experience:</strong> Minimum 6 months voice experience </p><br><p><strong>Fresher</strong> who are looking forward to start their career in BPO, can also apply.</p><br><p><strong>Skills:</strong> Excellent English Communications skills required.</p><br><p><strong>Work Mode:</strong> Work from Office</p><br><p><strong>Work Location:</strong> Ghansoli, Navi Mumbai</p><br><p><strong>Interview Location:</strong> Hexaware Technologies, Bldg No. 3, Sector- 2, MBP "A" Block , TTC Industrial Area, Mahape, Navi Mumbai, 400710 </p><br><p><strong>Round of Interviews:</strong></p><p>1. HR</p><p>2. Operation</p><br><p><strong>IMMEDIATE JOINERS ONLY</strong></p><br><p><strong>Note:</strong> Hexaware has certain boundaries hence we are accepting applications of candidates who belongs/resides in below Locations :</p><br><p>1. Ambernath Ghatkopar (Central Line)</p><p>2. Thane Panvel (Trans Harbour)</p><p>3. Vashi Chembur (Harbour Line)</p><br><p><strong>Contact:</strong></p><p>HR Bhakti</p><p>9324068357/Bhaktik1@hexaware.com</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Hexaware Technologies</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/635931/customer-care-executive-navi-mumbai-at-hexaware-technologies/">Apply</a><br />
https://indigojobs.in/job/635931/customer-care-executive-navi-mumbai-at-hexaware-technologies/
[Freshers] Customer Care Executive - Navi Mumbai at Hexaware TechnologiesWed, 13 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong><u>Process </u></strong> Inbound & outbound</p><br><p><strong><u>Customer Service Responsibilities</u></strong></p><ul><li>Resolving customer complaints brought to your attention.</li><li>Manage large amounts of incoming & Outbound phone calls</li><li>Identify and assess customers needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Ability to multi-task, prioritize, and manage time effectively</li></ul><br><p><strong><u>Customer Support Executive Requirements:</u></strong></p><ul><li>Excellent interpersonal and oral communication skills</li><li>Computer skills.</li><li>HS Passed </li><li>Language (Any two must Know)- English , Hindi , Assamees , Oriya and Bangoli </li><li>Fresher or Experience 06 month experience required in BPO industry. </li></ul><br><p>Interested candidate can share resume or direct walk-in interview</p><br><p>Interview timing 10:00 AM to 02:00 PM - Monday to Saturday </p><br><p>Mentioned CV in reference </p><p><strong>Arati Sahoo</strong></p><p>Executive HR TAG Kolkata </p><p><strong>Mobile:</strong> +91-8249266782</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Advocacy</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Quess</br><b>Location(s): </b>Kolkata</br><b><br /><br /><a href="https://indigojobs.in/job/637089/maga-walk-in-conneqt-for-work-from-office-at-quess-magna/">Apply</a><br />
https://indigojobs.in/job/637089/maga-walk-in-conneqt-for-work-from-office-at-quess-magna/
[Walk-ins] Maga Walk-in @ Conneqt For Work from Office at Quess MagnaWed, 13 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><ul><li>b) English fluency is a requirement as all tools, communication, documentation, training, work are in English.</li><li>c) Skilled researcher and comfortable using a variety of online sources in various languages.</li><li>d) Good communication skills.</li><li>e) Keen attention to detail.</li><li>f) Self-motivated.</li><li>g) Customer service background (Communications team) preferred, but not necessary.</li><li>h) QGIS skills preferable.</li><li>i) Second language (if required as per Project Scope above).</li><li>k) Incident management experience is a big plus</li><li>m) Able to maintain positive attitude and attention to detail when performing repetitive tasks</li><li>n) Adaptable and able to learn new projects and processes</li><li>Willing to work in a Night shift based work schedule (24/7)</li><li>should be well versed with English language</li></ul><br><p><strong>Preferred candidate profile</strong> </p><br><br><p><strong>Perks and benefits</strong> </p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/643901/process-executive-bpo-chennai-chennai-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/643901/process-executive-bpo-chennai-chennai-at-cognizant-technology/
[Full Time] Process executive - BPO -Chennai - Chennai at Cognizant TechnologyWed, 13 Mar 2024 12:00:00 +0530<h4>Job Description</h4>We are having an opening in MNC<br>Customer Service Non-Voice Process For E-commerce<br>Timing night rotational shift<br>5 Days working process<br>Fresher can apply<br>Salary 23k to 35k<br>Location Ahmedabad, Baroda, Gandhinagar<br>Regards<br>Minakshi<br>7046603747<h4>Job Classification</h4><b>Industry: </b>Analytics / KPO / Research</br><b>Functional Area: </b>Analytics / KPO / Research</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Reckon Solutions</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/646646/customer-service-non-voice-web-chat-process-at-reckon-solutions/">Apply</a><br />
https://indigojobs.in/job/646646/customer-service-non-voice-web-chat-process-at-reckon-solutions/
[Freshers] Customer Service Non-voice Web Chat Process at Reckon SolutionsWed, 13 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p>Hiring for Leading ITES Company In Noida and Gurgaon</p><br><p>Please Call :</p><p>Muskan @ 9696207486</p><p>Surbhi @ 8467990473</p><p>Nisha @ 6307163729</p><p>Khushboo @ 9793988034</p><br><p>Job Description & Specifications:</p><br><p>1 : Graduate/UG Fresher</p><p>2 : Candidate Must Not Have Any Exams In Next 6 Months</p><p>3 : 24x7 Shifts</p><p>4 : Customer Support : Voice-Blended</p><p>5 : 5 Days Working</p><p>6 : Sal 2.5 to 3.5 LPA</p><p>7: Job Location Noida and Gurgaon</p><p>8 : Excellent Communication Skills</p><p>9 : Cabs Available in odd hours</p><p>10 : Immediate Joiners Preferred</p><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Leading BPO Company</br><b>Location(s): </b>Delhi, NCR</br><b><br /><br /><a href="https://indigojobs.in/job/634095/ba-bsc-bcom-bca-bba-freshers-apply-at-leading-bpo-company/">Apply</a><br />
https://indigojobs.in/job/634095/ba-bsc-bcom-bca-bba-freshers-apply-at-leading-bpo-company/
[Freshers] Ba : Bsc : Bcom: Bca : Bba : Freshers : Apply at Leading BPO CompanyWed, 13 Mar 2024 11:52:06 +0530<h4>Job Description</h4><p><strong>Role & responsibilities</strong> </p><br><p> Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service. </p><ul><li> Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting. </li><li> Walks customers through common phone hardware and software configurations to maximize service functionality.</li><li> Provides solutions and resolution resources for customer repair problems. </li><li> Interfaces with customers over the phone providing status updates and ensuring service has been restored. </li><li> Schedules a technician dispatch for on-site service calls when necessary. </li><li> Escalates appropriate technical issues to upper-level technical support when needed. </li></ul><br><br><br><p><strong>Preferred candidate profile</strong> </p><br><p>---Need minimum 1 year of experience in international chat profile.</p><p>---UG/Graduates can apply.</p><p>---Excellent communication skills </p><p> Have worked on ISP, Internet & WiFi Related, Router & Modem Connectivity Issues</p><p> Should be comfortable working in 24*7 Working Environment </p><p> Graduation not required</p><p> Rotational shifts & Rotational week offs </p><p> Maximum 6 months of gap from last organization</p><br><p><strong>Perks and benefits</strong> </p><p>---Salary up to 3.75 LPA.</p><p>---Medicare Facilities.</p><p>---Both side cab facilities.</p><br><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>TELUS International</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/634594/hiring-for-technical-chat-profile-telus-at-telus-international/">Apply</a><br />
https://indigojobs.in/job/634594/hiring-for-technical-chat-profile-telus-at-telus-international/
[Full Time] Hiring For Technical Chat profile|| Telus at TELUS InternationalTue, 12 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Job description</strong><br><strong>Dear All,</strong><br><strong>Greeting from IGT Solutions</strong><br>We are hiring for Blended process and looking for immediate Joiners<br>Interested candidates can directly walk-in to our office.<br><strong>Profile Summary</strong><br>IGT is looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base. Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service<br><strong>Primary Job Responsibility:</strong><br> Understands the various computer screens and how to utilize them effectively<br> Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff<br> Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance<br> Adheres to all company and specific Contact Centre policies and procedures<br> Completes any work as assigned by Management<br><strong>Education and Essential Experience:</strong><br> 6 months BPO or Travel experience<br> Bachelor's Degree Mandatory<br> Excellent Written and spoken communication, business technical writing<br> Computer Skills ability/experience using computer applications<br> Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)<br> Open to work in a blended environment(Chat/Email)<br><strong>Interview Rounds:</strong></p><ul><li>HR Round</li><li>Versant Test Round</li><li>Operations Round</li></ul><p><strong>Key Enablers:</strong><br> Strong process orientation<br> High energy, High Integrity & Work Ethics<br> Strong interpersonal skills & ability to communicate effectively<br> Strong problem solving skills.<br><strong>Compensation</strong><br>Salary up to 26000K CTC + month Incentives <br></p><p>Interview Time : 10 am to 4 pm<br>Location : 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045Contact Information: <strong>Mariya Nancy</strong><br>WhatsApp Number: <strong>8884449120</strong><br>Mail Id: <strong>Mariya.Nancy1@igtsolutions.com</strong><br> </p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634793/hiring-for-chat-support-bengaluru-bangalore-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634793/hiring-for-chat-support-bengaluru-bangalore-at-igt-solutions/
[Walk-ins] Hiring For Chat Support - Bengaluru/Bangalore at IGT SolutionsTue, 12 Mar 2024 12:00:00 +0530<h4>Job Description</h4><br><p>Greetings from Hexaware !</p><br><p>We have openings for <strong>Onboarding and off boarding Customers</strong>.</p><br><p><strong>Designation </strong>: Executive / Sr. Executive<br><strong>Role : Customer Offboarding - Banking Operation </strong><br><strong>Qualification</strong>: Any graduation</p><p><strong>Location</strong> - Ghansoli, Navi Mumbai</p><p><br><strong>Requirement details:</strong></p><ul><li>Tracking and reconciling of requests received.</li><li>Reviewing of documentation/correspondence, to ensure mandated requirements are met in advance of action.</li><li>Early raising of concerns to internal team for review/resolution.</li><li>Following mandated pre closure system & non system checks.</li><li>Execution of Cash Product removal </li><li>Execution of Base & Cash Account Closures</li></ul><br><p><strong>Skills</strong></p><br><ul><li>Fluent in written and spoken English. </li><li>High Attention to deal. </li><li>Ability to identify and articulate anomalies/issues within the requests. <br></li></ul><br><ul><li><strong>Interested candidates can share your CV to this mail id.</strong><br><strong>Sanjivanim1@hexaware.com</strong></li></ul><p><br> </p><br><h4>Job Classification</h4><b>Industry: </b>Banking</br><b>Functional Area: </b>Banking</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Onboarding - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Hexaware Technologies</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/643193/hexaware-bps-is-hiring-banking-process-at-hexaware-technologies/">Apply</a><br />
https://indigojobs.in/job/643193/hexaware-bps-is-hiring-banking-process-at-hexaware-technologies/
[Full Time] Hexaware BPS is Hiring || Banking Process || at Hexaware TechnologiesTue, 12 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p> Graduates/Undergraduates Graduates/Undergraduates 6 months BPO or Travel Industry experience 1 + years in airline industry Chat Experience will be add on Fluent in English and additional languages Excellent Verbal Communication Excellent written and Business technical writing (B2) Excellent written and business technical writing (B2) Proficient Computer Skills Proficiency in MS Office Suite 24*7 Rotational Shifts 24*7 Rotational Shifts Strong Process Orientation Strong Process Orientation Work Ethics Work Ethics Strong Interpersonal Skills and effective communication Strong Interpersonal Skills and effective communication Strong Problem solving skills Strong Problem solving skills Freshers Salary upto 22000ctc , Experienced upto 26000CTC Two way transport </p><br><br><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634841/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634841/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Freshers] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsMon, 11 Mar 2024 12:00:00 +0530<h4>Job Description</h4>SUMMARY <br> <span><p><span><span>Exciting Opportunity For Non-Technical Graduate Fresher (<span><span>2023 Pass Out)</span></span> To Start Your Career In A Leading MNC</span><span><br></span></span></p> <div><span><span>About the Client:</span><span><br></span></span> </div><span><span>Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations Services.</span><span><br> </span> </span> <div><span><span><span> </span> </span> </span> <span><span><br> </span> </span> </div> <div><span><span><span><b>Job Role:</b> </span> </span> </span> <span><span><br> </span> </span> </div> <ul> <li><span><span><span>To provide e-mail chat support to the client of the company.</span><span><br> </span> </span> </span></li> <li><span><span><span>Ensuring customer queries are answered to their satisfaction.</span><span><br> </span> </span> </span></li> <li><span><span><span>Handling customer complaints and accordingly forwarding them over to a supervisor.</span> </span> </span> <span><span><br> </span> </span></li> </ul> <div><span><span><span>Note: Candidate Should be residing within 30kms from Airoli.</span></span></span> <br> </div></span> <br> <span> Requirements <ul> <li><span><span><span><span>Minimum Qualification: BA, BCOM, </span> </span> </span> <span><span><span>BBA, BMS, BBI, BMM,</span></span><span><span><span> </span> </span> </span></span><span> <span><span>BMA, BAF (Only 2023 pass out).</span></span></span><br></span></li> <li><span><span><span>Diploma and Technical(BE, BTECH), BSC, BCA graduates please do not apply.</span></span></span><br></li> <li><span><span><span><span>Excellent verbal and written communication skills are mandatory.</span> </span> </span> </span><br></li> <li><span><span><span><span>Basic or good knowledge of MS Office(excel,word and PowerPoint)</span> </span> </span> </span><br></li> <li><span><span><span><span><b>Comfortable with night shifts (US shift timings)</b> </span> </span> </span></span><br></li> <li><span><span><span><span>Should have all mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and pan card.</span> </span> </span> </span><br></li> <li><span><span><span><span><span><span><span><span>The candidate should be fully vaccinated.</span> </span> </span> </span> </span> </span> </span> </span><br></li> </ul></span> <br> <span> Benefits <ul> <li><span><span><b>Salary Offered: 19000 CTC per month</b></span></span><br></li> <li>PF<br></li> <li>ESI<br></li> <li>BOTH WAY CAB<br></li> <li>WORK FROM OFFICE<br></li> </ul></span><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>2coms</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/646659/customer-support-non-voice-process-fresher-at-2coms/">Apply</a><br />
https://indigojobs.in/job/646659/customer-support-non-voice-process-fresher-at-2coms/
[Freshers] Customer Support Non Voice Process (Fresher) at 2comsMon, 11 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Job Description:</strong></p><br><p>As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured.</p><p>Key Responsibilities:</p><ul><li>Responding to incoming chats from customers in a professional and courteous manner.</li><li>Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions.</li><li>Proactively seeking opportunities to upsell and cross-sell products and services to customers.</li><li>Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale.</li><li>Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.</li><li>Meeting or exceeding individual and team sales targets.</li><li>Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices.</li></ul><p><strong>Requirements:</strong></p><ul><li>Excellent written communication skills in English.</li><li>Previous experience in a customer service and sales role, preferably in a chat or online environment.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong problem-solving skills and the ability to think on your feet.</li><li>Comfortable working in a fast-paced environment.</li><li>Flexibility to work in rotational shifts, including evenings, weekends, and holidays.</li><li>Familiarity with basic computer skills and knowledge of CRM systems.</li></ul><p><strong>Education:</strong></p><ul><li>High school diploma or equivalent required.</li><li>Bachelor's degree in any field is preferred.</li></ul><p>If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.</p><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>eClerx</br><b>Location(s): </b>Pune</br><b><br /><br /><a href="https://indigojobs.in/job/634397/analyst-pune-eclerx-0-to-3-years-of-at-eclerx/">Apply</a><br />
https://indigojobs.in/job/634397/analyst-pune-eclerx-0-to-3-years-of-at-eclerx/
[Full Time] Analyst - Pune - eClerx - 0 to 3 years of at eClerxSat, 09 Mar 2024 12:00:00 +0530<h4>Job Description</h4>We are having an opening in MNC<br>Customer Service Non-Voice Process For E-commerce<br>Timing night rotational shift<br>5 Days working process<br>Fresher can apply<br>Salary 23k to 35k<br>Location Ahmedabad, Baroda, Gandhinagar<br>Regards<br>Minakshi<br>7046603747<h4>Job Classification</h4><b>Industry: </b>Analytics / KPO / Research</br><b>Functional Area: </b>Analytics / KPO / Research</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Reckon Solutions</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/646649/customer-service-non-voice-web-chat-process-at-reckon-solutions/">Apply</a><br />
https://indigojobs.in/job/646649/customer-service-non-voice-web-chat-process-at-reckon-solutions/
[Freshers] Customer Service Non-voice Web Chat Process at Reckon SolutionsSat, 09 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p># Responsible for solving queries of the US customers over the chat.</p><br><p># Good career growth.</p><br><p># Top Most Brand Name.</p><p><br># Premium process.</p><br><p># 100 % non voice process.<br><br># Graduate freshers can apply.</p><br><p># BE/Btech cannot Apply.</p><br><p># Only Candidates who don't have UAN/EPF number can apply.</p><p><br># Salary- 15k in hand.</p><br><p># Excellent Incentives.</p><p><br># 5 days working.<br><br># Night Shifts.</p><br><p># cab facility.<br><br>If interested then call me back or whatsapp your resume @ Subrato - 8797466432</p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Top most MNC Gurgaon</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/646632/customer-care-executive-non-voice-process-at-top-most-mnc-gurgaon/">Apply</a><br />
https://indigojobs.in/job/646632/customer-care-executive-non-voice-process-at-top-most-mnc-gurgaon/
[Freshers] Customer Care Executive - Non voice Process. at Top most MNC GurgaonFri, 08 Mar 2024 12:00:00 +0530<h4>Job Description</h4><ul><li>Graduate & UG , Excellent English Communication. </li><li>Min 6 months work experience in Voice / Email handling, would prefer BFSI background.</li></ul><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Walk-ins</br><h4>Contact Details:</h4><b>Company: </b>Tech Mahindra</br><b>Location(s): </b>Mumbai</br><b><br /><br /><a href="https://indigojobs.in/job/634732/walk-in-for-voice-backend-non-voice-at-tech-mahindra/">Apply</a><br />
https://indigojobs.in/job/634732/walk-in-for-voice-backend-non-voice-at-tech-mahindra/
[Walk-ins] Walk-in For Voice & Backend ( Non Voice) at Tech MahindraThu, 07 Mar 2024 12:00:00 +0530<h4>Job Description</h4>We are having an opening in MNC<br>Customer Service Non-Voice Process For E-commerce<br>Timing night rotational shift<br>5 Days working process<br>Fresher can apply<br>Salary 23k to 35k<br>Location Ahmedabad, Baroda, Gandhinagar<br>Regards<br>Minakshi<br>7046603747<h4>Job Classification</h4><b>Industry: </b>Analytics / KPO / Research</br><b>Functional Area: </b>Analytics / KPO / Research</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Reckon Solutions</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/646645/customer-service-non-voice-web-chat-process-at-reckon-solutions/">Apply</a><br />
https://indigojobs.in/job/646645/customer-service-non-voice-web-chat-process-at-reckon-solutions/
[Freshers] Customer Service Non-voice Web Chat Process at Reckon SolutionsWed, 06 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p> Graduates/Undergraduates 6 months BPO or Travel Industry experience Excellent written and Business technical writing (B2) Proficient Computer Skills 24*7 Rotational Shifts Strong Process Orientation Work Ethics Strong Interpersonal Skills and effective communication Strong Problem solving skills </p><br><p> Graduates/Undergraduates 1 + years in airline industry Chat Experience will be add on Fluent in English and additional languages Excellent Verbal Communication Excellent written and business technical writing (B2) Proficiency in MS Office Suite 24*7 Rotational Shifts Strong Process Orientation Work Ethics Strong Interpersonal Skills and effective communication Strong Problem solving skills Freshers Salary upto 22000ctc , Experienced upto 26000CTC Two way transport <strong>Role & responsibilities</strong> </p><br><br><br><br><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Chat Support</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>IGT Solutions</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/634843/process-associate-bengaluru-bangalore-igt-at-igt-solutions/">Apply</a><br />
https://indigojobs.in/job/634843/process-associate-bengaluru-bangalore-igt-at-igt-solutions/
[Freshers] Process Associate - Bengaluru/Bangalore - IGT at IGT SolutionsMon, 04 Mar 2024 12:00:00 +0530<h4>Job Description</h4><div> <ul> <li> Understanding of end to end supply chain knowledge and procedures / systems requirements at supplier end </li> <li> Experience in supplier auditing for the supply chain / logistics </li> <li> Knowledge in Material Requirement Planning, Scheduling, Logistics and Warehouse management </li> <li> Cross functional team working and experience in coordinating and conducting training </li> <li> Establish timing plan for various stages drive suppliers to meet the target </li> <li> Detailed document review and endorse supplier MMOG with Level A as per the time plan </li> <li> Prepare Management report, track stage wise progress and provide input in CFT meeting </li> </ul> <p> <strong> Supplier Delivery Performance Improvement </strong> </p> <ul> <li> Analyze various system data and identify Poor Performing suppliers based on defined process </li> <li> Conduct detailed training for Identified suppliers on Delivery Performance Rating as per training calendar </li> <li> Work with Poor Performing suppliers to Improve their delivery rating above min. threshold </li> <li> Collaborate with CFT (Pur/STA) to improve Supplier Operating Index, and Monitor / Initiate detailed action plan with suppliers </li> <li> Decision making on Recommendation for Revoke/Over-ride based on supplier action plan </li> <li> Analyze and Process on-time, the Supplier Disputes raised in SuperG Application </li> </ul> <p> <strong> Launch </strong> </p> <ul> <li> LRR kick-off 3+ months before the start of TT event and supplier readiness in-line with LQOS metrics timelines </li> <li> Identify suppliers as per OTG/SALT and perform LRR checklist review in SuperG </li> <li> Conduct supplier assessments based on SALT/ TGWs/Plant inputs </li> <li> Drive action plan for open points from assessment, and monitor until closure for each launch milestone </li> <li> Publishing Weekly night letters, Launch Deck preparation and representing SMRT in launch forums, seeking timely escalations/support - if designated as program coordinator </li> </ul> <p> <strong> Preferred Skillsets: </strong> </p> <ul> <li> Knowledge and Deep understanding of Global MMOG/LE Guidelines </li> <li> New supplier evaluation and supplier development </li> <li> Supplier Delivery Performance (KPI) monitoring and improvement </li> <li> Critical/Constraint Supplier Management </li> <li> Supplier relationship management </li> <li> Supply Chain technics (Inbound flows / Packaging / Outbound flows / Diversity / Demand Supply planning / In-plant Logistic operations / Warehouse management) </li> <li> Well versed with MS Office Tools (excel, PowerPoint, etc.) </li> <li> Experience in Large Data Handling/Management </li> </ul> <p> Bachelors degree (Engineering / Non-Engineering) </p> <p> MBA or Certificate course in Supply Chain Management is added preference. </p> <p> 3+ years of experience in in OEM or Tier1 company, with a preference for the automotive industry </p> <p> Strong analytical and problem-solving skills, with the ability to use data to drive decision-making </p> <p> Excellent communication and people skills, with the teams to build relationships and work collaboratively with cross-functional teams </p> <p> Good Communication in English both oral and written is must (Spanish language know is added advantage) </p> <p> Working timing will be in North America timing (4.30pm to 2.00am) </p> <p> Knowledge of Supply chain Management and working with global suppliers / customers </p> <p> Endorsement of Eligible and targeted suppliers as per MMOG/LE </p> <p> Coach and Improve Supplier Delivery Performance Rating above threshold as defined </p> <p> Conduct Lauch Readiness Review assessment for new / carry over suppliers as per the program time line </p> <p> Establish MPL process and system at supplier end as per the requirements </p> <p> Conduct various training to suppliers </p> <p> Prepare and present various key business reports in Leadership reviews </p> <p> Onsite visit and drive suppliers to improve production stability as required </p> </div><h4>Job Classification</h4><b>Industry: </b>Auto Components</br><b>Functional Area: </b>Auto Components</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Technical Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Ford</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/637423/analsyt-smrt-at-ford/">Apply</a><br />
https://indigojobs.in/job/637423/analsyt-smrt-at-ford/
[Full Time] Analsyt SMRT at FordMon, 04 Mar 2024 12:00:00 +0530<h4>Job Description</h4>Role: International Semi-Voice Process<br><br>Location: Hitechcity <br><br>Qualification: Ug or Above<br>Exp: 0.6 to 3 years in customer support. <br>Days: 5 Days<br>Salary: 2.5 to 4 Lakhs <br><br>Interview: HR and Ops<br>Skills: good Comm Skills<br><br>Thanks<br>HR - team<br><br><p><b>Perks and benefits</b></p>Two Way Cab , Medical and Food<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Obtenir Solutions</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/646414/4-non-voice-chat-process-process-at-obtenir-solutions/">Apply</a><br />
https://indigojobs.in/job/646414/4-non-voice-chat-process-process-at-obtenir-solutions/
[Full Time] 4. Non Voice / Chat process / process at Obtenir SolutionsFri, 01 Mar 2024 12:00:00 +0530<h4>Job Description</h4>We are having an opening in MNC<br>Customer Service Non-Voice Process For E-commerce<br>Timing night rotational shift<br>5 Days working process<br>Fresher can apply<br>Salary 23k to 35k<br>Location Ahmedabad, Baroda, Gandhinagar<br>Regards<br>Minakshi<br>7046603747<h4>Job Classification</h4><b>Industry: </b>Analytics / KPO / Research</br><b>Functional Area: </b>Analytics / KPO / Research</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Reckon Solutions</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/646648/customer-service-non-voice-web-chat-process-at-reckon-solutions/">Apply</a><br />
https://indigojobs.in/job/646648/customer-service-non-voice-web-chat-process-at-reckon-solutions/
[Freshers] Customer Service Non-voice Web Chat Process at Reckon SolutionsSat, 24 Feb 2024 12:00:00 +0530<h4>Job Description</h4>Job title- Customer Support Associate<br>Process- International Non Voice Process<br>Job Location- Bhopal, Madhya Pradesh<br><br>Perks and Benefits:<br>-Cab facility available in night shifts till 25km<br><br>Immediate joiners only<br><br><p><b>Required Candidate profile</b></p>Excellent English Communication<br>Any Graduate / Undergraduate<br>Fresher/Experience are eligible<br>Must have knowledge of Customer Handling<br>Comfortable with Rotational shift & night shifts<br>Good typing speed<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Customer Retention - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Turiyam Consultancy</br><b>Location(s): </b>Bhopal,Madhya Pradesh</br><b><br /><br /><a href="https://indigojobs.in/job/646650/customer-support-associate-international-at-turiyam-consultancy/">Apply</a><br />
https://indigojobs.in/job/646650/customer-support-associate-international-at-turiyam-consultancy/
[Freshers] Customer Support Associate | International at Turiyam ConsultancySat, 24 Feb 2024 12:00:00 +0530<h4>Job Description</h4><p>Looking for customer support executive with a basic understanding of business sales & operations. You don't have to be expert, if you can learn at work but you are expected to know some basics at least so that we can take care to train you to be the best. Working with us, you would gain solid business as well as support skills, which would definitely boost your career to the next level.</p><br><p><strong>Role & responsibilities</strong> </p><ul><li>Perform business operations based on pre-defined business rules & terms.</li><li>Follow business process and completion of tasks in time. </li><li>Respond to customer queries in a timely and considerate manner, via phone, email or chat</li><li>Serve as a point of contact for clients & vendors, support any issues and complaints. </li><li>Proactively identify, investigate, and resolve recurring support issues. </li><li>Maintain appropriate documentation / files and records of client & vendor interactions.</li><li>Timely & efficient response to email support requests and business enquiries.</li><li>Handle both face to face and telephone client enquiries.</li><li>Share regular updates with team & management, and team collaboration.</li></ul><br><p><strong>Preferred candidate profile</strong> </p><ul><li>Excellent emailing and communication skills.</li><li>Good listener, self organized person</li><li>Strong verbal and written communications and interpersonal skills</li><li>Basic knowledge on computer, keyboarding skills, basic Microsoft Office (Outlook, Word, Excel)</li><li>Must have computer knowledge, with hands on using MS-Office: Word & excel, Google Drive: Documents & spreadsheets.</li><li>Basic understanding of accounting, including GST, TDS, tax filing, expenses, time - hours billing.</li><li>Previous work experience in an office or professional environment.</li><li>Organize meetings & agenda, and follow up action items.</li><li>Excellent documentation and key notes presentation skills. </li><li>Good problem solving skills for general office and administrative works, including internal and external business activities.</li><li>Should possess effective written communication skills and comprehension skills</li><li>Good Typing Speed: (At least 20 wpm)</li><li>Understanding of how CRM systems & other basic software tools work.</li><li>Maintain all data is CRM systems and capture the demographics of the customers</li></ul><br><p><strong>Perks and benefits</strong> </p><ul><li>1.8 lakhs to 4 lakhs CTC (depending on experience, including salary & yearly bonus).</li><li>Additional incentive based on monthly targets.</li><li>6 days a week working.</li><li>12 annual leaves + public holidays.</li></ul><br><br><h4>Job Classification</h4><b>Industry: </b>Facility Management Services</br><b>Functional Area: </b>Facility Management Services</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Geek Space Business</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/645727/customer-support-executive-hyderabad-at-geek-space-business/">Apply</a><br />
https://indigojobs.in/job/645727/customer-support-executive-hyderabad-at-geek-space-business/
[Full Time] Customer Support Executive - Hyderabad at Geek Space BusinessFri, 23 Feb 2024 12:00:00 +0530<h4>Job Description</h4><ul><li>Willing to work in Night shift.</li></ul><br><ul><li>Willing to Work in Office.</li></ul><br><ul><li>Good communication skill.</li></ul><br><br><br><br><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Cognizant</br><b>Location(s): </b>Hyderabad</br><b><br /><br /><a href="https://indigojobs.in/job/634682/cognizant-hiring-freshers-night-shift-at-cognizant-technology/">Apply</a><br />
https://indigojobs.in/job/634682/cognizant-hiring-freshers-night-shift-at-cognizant-technology/
[Freshers] Cognizant Hiring - Freshers - Night shift at Cognizant TechnologyThu, 22 Feb 2024 12:00:00 +0530<h4>Job Description</h4><p><strong>Duties and responsibilities</strong></p><p>Listed below are the primary job duties and responsibilities that are required:</p><ul><li>Review claims for legitimacy and accuracy</li><li>Adjudicate claims by approving or denying them according to established guidelines.</li><li>Conducts investigation of pended claims and follow up with respective departments to finalize claims resolution.</li><li>Staying current with knowledge of products/ processes & services offered by the client</li><li>Review and process medical claims according to guidelines within established turnaround time frames</li><li>Maintain accurate records/notes of claims related documentation.</li><li>Ensure full adherence to all the quality parameters.</li><li>Ensure 100% adherence to schedule.</li><li>Meeting all defined targets like Productivity, quality, Maintenance of required reports in Excel.</li></ul><p><strong>Essential Job Functions</strong></p><ul><li>Look up for relevant information and update (type into) the client systems as per set procedures and policies.</li><li>Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines</li><li>Enter updates relating to pertinent healthcare data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.</li><li>Review data for deficiencies or errors, correct any incompatibilities if possible.</li><li>Adhere to the team norms for making the overall team a cohesive one.</li><li>Ability to prioritize and manage workload.</li><li>Must be ready to work in night shifts</li></ul><p><strong>Experience and Skills requirement for this role:</strong></p><ul><li>Minimum 1 - 2 years experience in examining and processing Healthcare claims required. </li><li>Medical claims processing experience is a must. </li><li>Provider Maintenance, Enrollment experience required.</li><li>Proficiency with computers.</li></ul><br><br><br><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Mphasis</br><b>Location(s): </b>Chennai</br><b><br /><br /><a href="https://indigojobs.in/job/637756/knowledge-specialist-chennai-mphasis-1-at-mphasis/">Apply</a><br />
https://indigojobs.in/job/637756/knowledge-specialist-chennai-mphasis-1-at-mphasis/
[Full Time] Knowledge Specialist - Chennai - Mphasis - 1 at MphasisThu, 22 Feb 2024 12:00:00 +0530<h4>Job Description</h4>Receiving inbound phone calls/chats from customers.<br><br>Understanding and analyzing customer needs<br><br>Listening/Reading actively and establishing rapport with our customers<br><br>Adhering to compliance regulations and security policies<br><br><p><b>Required Candidate profile</b></p>Graduate with 2-5 years of experience in customer service/call center experience. <br><br>Excellent oral communications skills and writing skills<br><br>Ability to work independently or as part of a team<br><br><p><b>Perks and benefits</b></p>Performance Based Incentives<h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Barclays</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/638955/personal-banker-noida-talent-advisors-2-at-barclays/">Apply</a><br />
https://indigojobs.in/job/638955/personal-banker-noida-talent-advisors-2-at-barclays/
[Full Time] Personal Banker - Noida - Talent Advisors - 2 at BarclaysThu, 22 Feb 2024 12:00:00 +0530<h4>Job Description</h4><ul> <li> <p> Java Programming: You should have strong proficiency in the Java programming language, including knowledge of core concepts such as classes, objects, and inheritance. You should be able to write clean, efficient, and maintainable code using Java. </p> </li> <li> Java Frameworks: You should have experience with popular Java frameworks such as Spring, Hibernate, and Struts. These frameworks provide powerful features and functionalities that can help you build robust and scalable applications. </li> <li> Web Development Technologies: You should have a good understanding of web development technologies such as HTML, CSS, and JavaScript. You should also be familiar with web application architectures such as Model-View-Controller (MVC) and RESTful web services. </li> <li> Databases and SQL: You should be familiar with databases and SQL, including the ability to write and execute complex SQL queries. You should also have experience working with database management systems such as MySQL, Oracle, or PostgreSQL. </li> <li> Version Control Systems: You should have experience using version control systems such as Git to manage code changes and collaborate with other developers. </li> <li> Testing and Debugging: You should be familiar with various testing and debugging tools and techniques, such as JUnit and Eclipse debugger, to ensure the quality of your code and troubleshoot any issues that arise. </li> <li> Agile Development Methodologies: You should have experience working in an Agile development environment, with a good understanding of Agile methodologies such as Scrum and Kanban. </li> <li> Software Design Patterns: You should have knowledge of common software design patterns such as Singleton, Factory, and Observer, which can help you design robust and maintainable code. </li> </ul><h4>Job Classification</h4><b>Industry: </b>IT Services & Consulting</br><b>Functional Area: </b>IT Services & Consulting</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Voice - Other</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Innover Infotech</br><b>Location(s): </b>Multi-City, India</br><b><br /><br /><a href="https://indigojobs.in/job/634717/senior-diagital-marketer-at-innover-infotech/">Apply</a><br />
https://indigojobs.in/job/634717/senior-diagital-marketer-at-innover-infotech/
[Full Time] Senior Diagital Marketer at Innover InfotechMon, 19 Feb 2024 12:00:00 +0530<h4>Job Description</h4><br><p><strong>WARM GREETINGS FROM RIVERA MANPOWER SERVICES!</strong></p><br><p>There are huge openings for International Voice process/Banking process/Customer support</p><p>Note- The below requirement is for candidates <strong>currently </strong>in<strong> BANGALORE. NO OUTSTATION CANDIDATES</strong></p><br><p>For more information contact below given number</p><br><p><strong>Smitha 8884777961</strong></p><br><p><strong>(If number is busy or not reachable please WhatsApp your resumes)</strong></p><br><br><p><u><strong>Openings available :</strong></u></p><br><p><strong>Process Name: International Technical / Customer process</strong></p><p><strong>Qualification: Graduates freshers</strong></p><p><strong>CTC : Depends on previous</strong></p><p><strong>Shift timings : Rotational shifts/off</strong></p><p><strong>Languages : English </strong></p><p><strong>Location : Bangalore </strong></p><p><strong>Both way cab provided</strong></p><br><br><p><u><strong>Candidate notes:</strong></u></p><p><strong>*Candidates should be flexible to work in rotational shift.</strong></p><p><strong>*Candidates should have excellent communication.</strong></p><p><strong>* Any graduates fresher's/diploma holder's can apply</strong></p><br><p><u><strong>*CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED ABOVE TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED.</strong></u><br></p><br><p><strong>Required Candidate profile :</strong></p><p>*Possess good analytical skills - detail oriented</p><p>*Possess good communication skills, both oral and written</p><p>*Have a good attitude - should be committed to the work</p><br><p><strong>Immediate joiners only</strong></p><br><p><strong>Regards,</strong></p><p><strong>Smitha</strong></p><p><strong>8884777961</strong></p><p><strong>Rivera Manpower Services</strong></p><h4>Job Classification</h4><b>Industry: </b>BPO / Call Centre</br><b>Functional Area: </b>BPO / Call Centre</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Non Tech Support - Non Voice</br><b>Employement Type: </b>Freshers</br><h4>Contact Details:</h4><b>Company: </b>Rivera Manpower</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/635986/immediate-requirement-technical-customer-at-rivera-manpower/">Apply</a><br />
https://indigojobs.in/job/635986/immediate-requirement-technical-customer-at-rivera-manpower/
[Freshers] Immediate Requirement Technical/Customer at Rivera ManpowerWed, 14 Feb 2024 12:00:00 +0530<h4>Job Description</h4><ul> <li> As a Business Operations Scrum Master, you will be the backbone of our sales and operations teams, providing administrative assistance and coordination to enhance the efficiency of our sales and operations teams </li> <li> Your responsibilities will be Scrum Master of the onboarding and offboarding process, customer communication, sales coordination, documentation, and collaboration with various teams within the organization <br> </li> </ul> <div> <br> Key Responsibilities include and not limited to: <br> <strong> Onboarding and Offboarding: </strong> </div> <ul> <li> Process and manage client orders with a keen eye for accuracy and efficiency. </li> <li> Collaborate with the operations team to ensure timely delivery and client satisfaction. </li> <li> Lead the daily Scrum of Scrum to assess progress and health. </li> <li> Serve as point of escalation to mitigate and/or resolve risks, issues, and dependencies for operations teams </li> <li> Send a Welcome email to new employees/contractors which contains pertinent information about the first day of work. </li> <li> Send Offboarding to letter to vendors/contractors which contains information about next steps outlining next steps, etc. </li> <li> Provide timely communication to internal stakeholders/leadership of any issues that adversely impact the on-time start date of employee internally or at client site </li> <li> Influence the direction and positive culture of the to continuously look for opportunities to enhance streamline and collaboratively meets or exceeds SLAs </li> <li> Ensure the teams are keeping the JIRA Board accurate and up-to date </li> <li> Confirm all tasks are completed prior to closing tickets </li> </ul> <div> <br> <strong> Administrative Support </strong> </div> <ul> <li> Provide assistance to CIO/CRO/COO to schedule meetings, appointments, and travel arrangements and other members of the leadership team (e.g. group travel) </li> <li> Arrange and coordinate meetings, both internal and external, ensuring all necessary resources and materials are prepared </li> <li> Assist in preparing and editing reports, presentations, and other business documents </li> </ul> <div> <br> <strong> Sales Support </strong> </div> <ul> <li> Plan, develop, execute, and the client survey process and communicate the results of that measure performance for each client quarterly or as needed to support client and/or CirrusLabs needs. </li> <li> Prepare and organize sales reports, performance metrics, and other relevant documentation. </li> <li> Support the development of quotes, proposals, and presentations for clients. </li> <li> Respond promptly to client inquiries, and follow up to ensure all action items, etc., are addressed in a timely manner. </li> <li> Address and resolve customer issues, working closely with the support and technical teams. </li> <li> Ensure all SOWs, Change Orders, and other pertinent client documentation is properly stored in document repository </li> <li> Organize and lead year-end client appreciation activities across all P&Ls (ordering gifts,etc.) </li> </ul> <div> <br> <strong> Timesheet and Invoice Processing: </strong> </div> <ul> <li> Ensure that there is on time and 100% timesheet compliance working with P&L Program Manger </li> <li> Provide Invoice support to Finance Team (timesheet retrieval from client), expense support, CLIENT/VENDOR timesheet support, etc. </li> <li> Work with Finance team to ensure invoices are sent out in a timely manner </li> <li> Process and manage client invoices with a keen eye for accuracy and efficiency for each account </li> <li> Collaborate with the Finance Team to ensure timely delivery and client satisfaction. </li> </ul> <div> <br> <strong> Reporting and Analysis </strong> </div> <ul> <li> Provide Adhoc support for reporting and analysis of report to enable better management and oversight of CirrusLabs performance </li> <li> Assist with the creation and management of dashboards </li> </ul> <div> <br> <strong> Training </strong> </div> <ul> <li> Provide training to new and existing employees on processes and tools (e.g. Onboarding process, Hubspot, JIRA, etc.) </li> </ul> <div> <br> <strong> Team Collaboration: </strong> </div> <ul> <li> Work closely with sales, marketing, and technical teams to streamline processes. </li> <li> Participate in regular team meetings and contribute insights for continuous improvement. </li> <li> Provide input on improving sales processes and enhancing client experiences. </li> </ul> <div> <br> <strong> Confidentiality </strong> </div> <ul> <li> Handle sensitive information with discretion and maintain a high level of confidentiality. </li> </ul><h4>Job Classification</h4><b>Industry: </b>Software Product</br><b>Functional Area: </b>Software Product</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Bilingual / Multilingual Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Cirruslabs</br><b>Location(s): </b>Bengaluru</br><b><br /><br /><a href="https://indigojobs.in/job/640822/business-operations-scum-master-at-cirruslabs/">Apply</a><br />
https://indigojobs.in/job/640822/business-operations-scum-master-at-cirruslabs/
[Full Time] Business Operations Scum Master at CirruslabsFri, 09 Feb 2024 12:00:00 +0530<h4>Job Description</h4><p> Provide end to end production support and derive immediate resolutions/root-cause of the incidents arising in and around the Legal, Compliance and Supervision Application s Distributed systems to ensure quick restoration of service degradation and hence minimal business impact. </p> <p> <b> Responsibilities: </b> </p> <ul> <li> Work as part of Operations team primarily supporting the Distributed applications. </li> <li> Respond to incidents as well as work to identify proactive incident circumvention. </li> <li> Support the Batch Operations that occurs nightly for Distributed systems. </li> <li> Work on rotation basis during the day and night Operations shift to support both night batches and the day time Operations work alternatively. </li> <li> Identify and recommend performance <span> enhancements/improvements </span> for applications. </li> <li> Provide 24x7 on-call support and work during hours that accommodate a portion of the US work day or during the full US work day shift (India night shift) including weekends / holidays. </li> </ul> <p> <b> Incident & Problem Management </b> </p> <ul> <li> Work towards quick resolution/recovery of the high priority incidents in a time-bound manner to ensure business continuity and minimum downtimes. </li> <li> Coordinate and drive restoration of service disruptions/business escalated issues to meet and exceed established SLAs/OLAs. </li> <li> Ensure action plans are in place to address recurring issues, including escalation and effective hand-off to other teams as required. </li> <li> Work towards aggressive root cause analysis/permanent resolution for all the business impacting recurring technical issues. </li> </ul> <p> <b> Change Management </b> </p> <ul> <li> Participate in change reviews and understand operational impacts due to changes. </li> <li> Continuous Service Improvement Initiatives. </li> <li> Improve effectiveness and efficiency of existing processes. </li> <li> Follow best practices to enhance service delivery. </li> <li> Develop the ability to think and act strategically. </li> <li> Engage in the business and technology interactions to improve the service quality. </li> <li> Ensure appropriate quality checks to decrease the risks and errors. </li> <li> Ensure to execute processes to optimize cost and quality. </li> </ul> <p> <b> Required Qualifications: </b> </p> <ul> <li> Bachelor s degree in Computer Science, MIS, or related equivalent experience considered. </li> <li> 2-4 years of broad technical experience with proven expertise with a combination of some the following areas: </li> <li> Java, .Net, SQL, Shell Scripting (bash or PowerShell), Windows Server, Exchange or Skype. </li> <li> Some experience working with ServiceNow and monitoring tools (Gomez, Dynatrace, SiteScope). </li> <li> Experience in Production support, Proactive incident management, and Batch monitoring. </li> <li> Should have exposure to IT environments governed by ITIL framework. Change, Incident & Problem Management related activities should be component of candidate s responsibilities. </li> </ul> <p> <b> Preferred Qualification: </b> </p> <ul> <li> ITIL Foundation certification. </li> <li> Legal, Compliance & Supervision knowledge will be highly preferred. </li> <li> Knowledge of Mainframe will be an added advantage. </li> <li> Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa. </li> <li> Excellent problem-solving skills in multiple functional <span> infrastructure/application </span> areas. </li> <li> Strong customer service orientation and an inherent sense of urgency and attention to details for resolving issues. </li> <li> Proven experience creating, championing and maintaining processes, procedures and policies. </li> <li> Experience working in operations roles preferably in the financial services industry or other similar, highly regulated environment </li> </ul><h4>Job Classification</h4><b>Industry: </b>Financial Services</br><b>Functional Area: </b>Financial Services</br><b>Role Category: </b>Non Voice </br><b>Role: </b>Technical Support - Non Voice</br><b>Employement Type: </b>Full time</br><h4>Contact Details:</h4><b>Company: </b>Ameriprise Financial</br><b>Location(s): </b>Noida, Gurugram</br><b><br /><br /><a href="https://indigojobs.in/job/638852/tech-operations-analyst-noida-ameriprise-at-ameriprise/">Apply</a><br />
https://indigojobs.in/job/638852/tech-operations-analyst-noida-ameriprise-at-ameriprise/
[Full Time] Tech Operations Analyst - Noida - Ameriprise at AmeripriseWed, 31 Jan 2024 12:00:00 +0530