Latest jobs / Customer Service (Domestic)Sales Support / MIS
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IndigoJobs29-03-2024<h4>Job Description</h4><p><strong>We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.</strong></p> <p><strong>To be successful as a customer relationship manager, you should possess excellent communication skills and maintain the core values of the organization. You will conduct quality assurance surveys to determine customer satisfaction and use the findings to improve on areas of complaint. Ultimately, an outstanding customer relationship manager will work closely with sales and accounts managers to ensure that all staff preserves relationships with clients.</strong></p> <h3 id="customer-relationship-manager-responsibilities"><strong>Customer Relationship Manager Responsibilities:</strong></h3> <ul> <li><strong>Building and maintaining profitable relationships with key customers.</strong></li> <li><strong>Overseeing the relationship with customers handled by your team.</strong></li> <li><strong>Resolving customer complaints quickly and efficiently.</strong></li> <li><strong>Understanding key customer individual needs and addressing these.</strong></li> <li><strong>Conducting business reviews using CRM programs.</strong></li> <li><strong>Knowing your competition and strategist accordingly.</strong></li> </ul> <h3 id="customer-relationship-manager-requirements"><strong>Customer Relationship Manager Requirements:</strong></h3> <ul> <li><strong>A bachelors degree in administration or a related field.</strong></li> <li><strong>A minimum of 2 to 3 years experience.</strong></li> <li><strong>Excellent interpersonal and communication skills.</strong></li> <li><strong>Proficient in all Microsoft applications.</strong></li> <li><strong>Superior product knowledge.</strong></li> <li><strong>A team player with leadership skills.</strong></li> </ul> <p><strong>for contact HR Aryan Sharma - <em class="true-italic">hidden_mobile</em> (10 to 6 Pm.)</strong></p> <p><strong>Share your CV on this Email Id- <em class="true-italic">hidden_email</em></strong></p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>BFSI </br><b>Role Category: </b>Customer Service (Domestic)Sales Support / MIS </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Customer Relationship Manager<br /><br /><a href="https://indigojobs.in/job/640373/customer-relationship-manager-at-better-hire/">Apply</a><br />
https://indigojobs.in/job/640373/customer-relationship-manager-at-better-hire/
[Full Time] Customer Relationship Manager at Better HireMon, 18 Mar 2024 12:00:00 +0530<h4>Job Description</h4><p><span>You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA''s.Looking for a candidate who is good in communication and has good knowledge on metrics of Customer Support</span></p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>Retail </br><b>Role Category: </b>Customer Service (Domestic)Sales Support / MIS </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Customer Advisor<br /><br /><a href="https://indigojobs.in/job/625470/customer-advisor-at-vaibhav-vasudeo/">Apply</a><br />
https://indigojobs.in/job/625470/customer-advisor-at-vaibhav-vasudeo/
[Full Time] Customer Advisor at Vaibhav VasudeoTue, 20 Feb 2024 12:00:00 +0530<h4>Job Description</h4><p>We are hiring for TELEMARKING EXECUTIVE</p> <p class="x_xmsonormal"> </p><p>Job details;-</p> <p>Education: 12 th mandatory<br />Experience:- 6 month-10 yr Experience<br />Language: - Hindi, English<br />Work Location: Udaipur<br />Interview Mode :- F2F<br />Age-20 - 30 yrs<br />Salary- UPTO 21 k ctc + incentives</p> <p>If you are interested please call or message on this WhatsApp number <em class="true-italic">hidden_mobile</em><br />NAME - RAKSHA CHAWDA<br />EMAIL ID- <em class="true-italic">hidden_email</em></p> <p class="x_xmsonormal"> </p><p>Job Summary<br />Outbound calling on data collected through lead generation activities/ secondary data sources and needs to Schedule appointments for venue sales and direct sales out of these calls</p> <p>Description<br />Outbound calling on data collected through lead generation activities/ secondary data sources.<br />To fix up appointments with prospective customers.<br />Ensure that the maximum number of appointments should be made for a month.<br />Scheduling appointments for venue sales and direct sales out of these calls.<br />Retention percentage should be monitored on a regular basis.<br />A maximum number of appointments should be given to the sales executives.<br />Ensure quality of appointments provided to the sales.<br />Being updated on new products and services.</p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>Hotel / Restaurant </br><b>Role Category: </b>Customer Service (Domestic)Sales Support / MIS </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Urgent- Hiring - Telemarketing Executive<br /><br /><a href="https://indigojobs.in/job/623165/urgent-hiring-telemarketing-executive-at-aasaanjobs/">Apply</a><br />
https://indigojobs.in/job/623165/urgent-hiring-telemarketing-executive-at-aasaanjobs/
[Full Time] Urgent- Hiring - Telemarketing Executive at AasaanJobsThu, 08 Feb 2024 12:00:00 +0530<h4>Job Description</h4><p>A Team Leader in Customer Care oversees a group of customer service representatives, ensuring smooth operations, high-quality service delivery, and team efficiency. Responsibilities include monitoring performance metrics, providing guidance to team members, handling escalated issues, and collaborating with other departments to enhance customer satisfaction. Strong leadership, communication, and problem-solving skills are essential.</p> <p class="x_xmsonormal"> </p><p><strong>Responsibilities:</strong><br />1. Supervise and lead a team of customer care representatives to achieve performance goals and deliver exceptional service.<br />2. Monitor and analyze team performance metrics, providing constructive feedback for continuous improvement.<br />3. Conduct regular team meetings to disseminate information, address concerns, and promote a positive team culture.<br />4. Handle escalated customer issues, demonstrating effective problem-solving and conflict resolution skills.<br />5. Collaborate with other departments to ensure seamless communication and resolution of customer issues.<br />6. Train and onboard new team members, ensuring a comprehensive understanding of products, services, and customer care procedures.<br />7. Develop and implement strategies to enhance customer satisfaction and loyalty.<br />8. Foster a collaborative and supportive work environment, promoting teamwork and individual growth.<br />9. Stay updated on industry trends and customer service best practices to drive continuous improvement.<br />10. Prepare and present regular reports on team performance to higher management.</p> <p><strong>Qualifications:</strong><br />1. Bachelor's degree or equivalent work experience.<br />2. Proven experience in a customer service role, with at least 1+years in a leadership or supervisory position.<br />3. Excellent communication, interpersonal, and leadership skills.<br />4. Strong analytical and problem-solving abilities.<br />5. Ability to adapt to a dynamic and fast-paced environment.<br />6. Proficient in using customer relationship management (CRM) software.<br />7. Commitment to delivering exceptional customer service.</p><h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>BPO / Call Center </br><b>Role Category: </b>Customer Service (Domestic)Sales Support / MIS </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Team Leader Customer Care<br /><br /><a href="https://indigojobs.in/job/620211/team-leader-customer-care-at-make-your-choice/">Apply</a><br />
https://indigojobs.in/job/620211/team-leader-customer-care-at-make-your-choice/
[Full Time] Team Leader Customer Care at Make Your ChoiceSat, 20 Jan 2024 10:46:42 +0530<h4>Job Description</h4>Hiring for Team leader sales- Education & Experience required :TL ( International sales ) Minimum 2 years of experience as a team lead in international voice sales process from us, uk, Australia & Canada, newzeland . Job description - Team Leader - Inbound/Outbound Sales US Process Roles and Responsibilities Candidate who can join Immediate will preferred We are looking for the one who Leads Team provides direction, and guidance to a team members. We have urgent requirement of team leader in our US inbound/Outbound sales process. Should have Hands-on experience in Team management and KPI's like, Shrinkage, Attrition, Occupancy, Rostering. The main purpose of this role is to lead a team of associates & Sr assocaites, delivering business critical projects whilst maintaining high morale, Managing the day to day activities in an efficient and professional manner and ensuring all team targets are met as advice by management. As a team leader, you will be the contact point for all. team members, so your communication skills should be excellent. Job Type: Full-time Salary: 50,000.00 - 55,000.00 per month Schedule: US shift Ability to commute/relocate: Gurugram, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred<h4>Employement Category:</h4><b>Employement Type: </b>Full time</br><b>Industry: </b>Others </br><b>Role Category: </b>Customer Service (Domestic)Sales Support / MIS </br><b>Functional Area: </b>Not Applicable</br><b>Role/Responsibilies: </b>Team Leader - Sales<br /><br /><a href="https://indigojobs.in/job/620212/team-leader-sales-at-make-your-choice/">Apply</a><br />
https://indigojobs.in/job/620212/team-leader-sales-at-make-your-choice/
[Full Time] Team Leader - Sales at Make Your ChoiceWed, 17 Jan 2024 12:00:00 +0530