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Company profile

Tech Mahindra


ABOUT TECHMBS: Tech Mahindra Business Services (TechMBS) is one of India's largest international telecom BPOs, with a decade of expertise developed in delivering End-to-end customer lifecycle management to leading telecom brands across Europe & APAC. Part of Tech Mahindra, a leading provider of solutions and services to the telecommunications industry (which in turn, belongs to the Mahindra Group), TechMBS supports over 14 million customers in Europe and APAC region, handling over 35 million calls and 1,50,000 emails along with 10,000 chats every year. TechMBS is powered by 7500+ experts in end-to-end customer relationship management, experienced in connecting with customers through great experiences. They cater to this global customer base across 4 state-of-the-art facilities in Mumbai and Pune. LINEAGEThe Mahindra Group operates across multiple sectors and is united by a unifying purpose - to enable people and businesses to Rise™. Operating in the key industries that drive economic growth and enjoying a leadership position, the Mahindra Group is a US $16.7 billion multinational employing more than 180,000 people in over 100 countries. Tech Mahindra is a leading provider of solutions and services to the telecommunications industry, worldwide. Tech Mahindra's proven delivery models, distinctive domain and technology skills enable clients to maximize returns on their investment. Tech Mahindra registered revenue of USD 3.1 billion and is ably powered by the intellectual prowess of 89,000+ professionals Tech Mahindra's BPO is the 'Business Services Group' (BSG), with a global presence of 23 delivery centers that support 47 languages and handle 300 million+ transactions annually. BSG supports an assortment of business and knowledge processes across numerous front and back office functions in multiple verticals.



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