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Company profile

MattsenKumar Services


For more than 15 years, MattsenKumar has been a pioneer in establishing and transforming contact center operations for leading organizations across the globe. With over 13 years of providing third party quality monitoring through our exclusive partnership with HyperQuality (an Avaya company now), quality has always been in our DNA.

Our team not only focuses on providing successful transactional output, but also offers business analytics and process improvement strategies by leveraging our Business Insights expertise.

At MK, we place prime importance on data security and our commitment to the same is showcased by our PCI Certification over several successive years. Our commitment to provide quality outsourcing capabilities, highly qualified and trained workforce, right data security measures in place and promise of maximum ROI forms the secret MK sauce which our clients have embraced for the past 15 years.