Service Provider: Provide service to Amdocs employees, managers and HR teams in HR related issues; Act as a sensor to the Field HR and proactively "raise flags" when necessary; Provide Tier 1 contact center service to Amdocs employees, managers and HR teams in HR policy, procedure, benefits and related issues; Monitor Tier 0 issues and adapt Tier 1 processes in response (relevant to Employee Relations Support - former FLS)
Analysis & Report: Upload, update and maintain data on various HR systems and issue reports and analyses, to allow on-going monitoring and decision making; Generate, design and present variety of reports that support organizational processes and enable ongoing improvement of HR processes.
Operational aspects: Contribute to the improvement and automation of HR processes, preparing business requirements, work with various stakeholders to prepare functional design and guide relevant stakeholders (relevant mainly to the Employee Relations Support)
Audit & Compliance: Ensure the completion of various relevant Audit requirements within defined timelines, to ensure statutory compliance
Manage MIS, letter preparation and backend HRSS operations
Provide support to local and global team on various HR processes
Managing employee life cycle and payroll inputs
Partner and coordinate with Payroll, Finance, compensation and benefits team on various activities
Managing Reward and Recognition of employees
Preparing verification, Bonafide and roles and responsibilities letters for employees
Qualifications
Bachelor?s degree and MBA in HR with strong academic background
Excellent stakeholder management and ability to multitask
3-6 years of experience in HR operations/ generalist role
Excellent verbal and written communication skills
Proficiency with MS office (excel, word, PPT)
SAP SuccessFactor knowledge - added advantage
Attention to detail and commitment
Why you will love this job:
Work with dynamic HR Professionals at the back-end
Become a master of multi-tasking
Be surrounded by talented HR professionals who collaborate towards a common goal
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Job Classification
Industry: IT-Software, Software Services Functional Area: HR, Recruitment, Administration, IR, Role Category: HR/ Recruitment / IR Role: HR/ Recruitment / IR Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization Post Graduation: Post Graduation Not Required Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization