JOB DESCRIPTIONJob Name:Relationship Manager EEG ( Working Capital Loans )
Summarise briefly, why your job exists; 1. To make the Bank a dominant player in these businesses and provide a market leadership position. To develop strong relationship with all SME customers for their respective area for best recall about the Bank for all their financial requirements.
2. Delivery of business numbers as per given target.
3. Processing proposals in coordination with Credit, Legal, Ops.
4. Ensure delinquency resolution for allotted portfolio.
5. Ensure Cross sell of liability and asset products to new & existing customers like Retail assets, General Insurance, Credit cards etc.
6. Facilitate and help to allotted branches in generating EEG business.2. PRINCIPLE ACCOUNTABILITIES.
(List the expected end results that must be achieved in order to fulfil your job purpose and the activities that help in achieving these results)Key Result Areas:
Description of the Relationships and Roles:
a) Branch Engagement: visits & activation (approx. 10 branches)
b) Branch client base potential scoping.
c) Other Channel Activation.
d) Marketing Activities at branches & catchments.
e) Portfolio Enhancement where clients business have improved.
a) Pre-sanction documentation i.e. login approx. 10 cases
b) Proposal approval approx. 7 cases
c) Account Opening
d) Legal & Valuation clearance
e) Post Sanction MFA & Mortgage for appox 7 cases
a) Engagement with client to ensure servicing.
b) Collection of Asset Cover (insurance) & Stock Statement.
c) Quarterly customer visits under Call Memo.
d) Annual Renewal of Proposal.
e) Audit alert monitoring on account transitions.
a) Monitoring interest servicing of customer.
b) Regularizing account TOD.
c) EMI payment overdue recovery.
d) EXIT delinquent clients.
a) Identifying potential customers for cross sell
b) Pitching products basis propensity and requirements.
c) Target to get client on e-Platform.
d) Increase Assets, Liability, Cards products holding3. DIMENSIONS
List the data, which will reflect the scope and scale of activities concerning your job.
(These should be quantifiable numerical amounts)
4. JOB SPECIFICATIONS:
State the minimum acceptable proficiency for this job. Do not state incumbent-specific information.
Keyskills: Retail Assets Loans Cross Selling Relationship Management Finance Banking Working Capital LI Recovery Marketing
HDFC Bank Limited HDFC Bank Ltd was promoted in the year 1994 by the premier housing finance company of the country, HDFC Ltd. The Bank commenced operations as a Scheduled Commercial Bank in January 1995. Today the Bank has a nationwide network of over 2000 branches and 5624 ATMs spread over 996...