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Walk-in @ Infosys Bpm- Hiring For Senior @ Infosys BPM

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 Walk-in @ Infosys Bpm- Hiring For Senior

Job Description

Walk-in @ INFOSYS BPM- Hiring for Senior Technology Support Executive- Pune

INTERVIEW DETAILS:

INTERVIEW VENUE:

Rajiv Gandhi InfoTech, Phase 2, Hinjewadi location.

Infosys IBPM 1, Lower ground floor.

INTERVIEW TIME: 11 AM to 2PM

Contact Person: Neha

Referred by: Roshni

Eligibility Criteria:

Qualification: Any Graduate

Experience: 1 to 4 Years of Experience

Shifts: 24*7 Shifts/Rotational Shifts

Work Location: Pune

Domain: Voice Process

Designation: Senior Technology Support Executive

JOB DESCRIPTION

-Knowledge of ITIL Framework

Excellent communication skills
- Service Request and Incident Management
- Ticketing tool Service Now
- Good Communication skills
- Basic Technical troubleshooting including Desktop, Outlook, MS Office suite, Networking, etc
- Good analytical skills
- Problem solving

- ITIL Certified
- Knowledge of Excel
- Previous experience in Voice based technical support
- MFA (Multi-Factor Authentication)
- Office 365

The candidate should carry below mentioned documents in Original:

  • 10th, 12th, Graduation and Post-Graduation (Mark Sheet and Certificate). Provisional Degree Certificate
  • 2 Color Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory
  • Previous Employer Relieving Letter or Experience Letter. (If Any)
  • Current Employer Appointment Letter and Salary Slips (Last 2 - 3 Months) (If any)

Thanks & Regards,

Roshni

Talent Acquisition | INFY HR

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Walk-in @ INFOSYS BPM- Hiring for Senior

Contact Details:

Company Name: Infosys BM
Location(s): Pune

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Keyskills:   l1 support desktop troubleshooting it sercivedesk l1 helpdesk technical voice process router ticketing tool l1 executive lan configuration isp technical support l1 enginee

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Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...