Walk-in @ INFOSYS BPM- Hiring for Senior Technology Support Executive- Pune
Interview Details:
Interview Date: 29th-April-2019(Monday)
Interview timings: 10AM to 2PM
Interview venue Details:
Venue Infosys BPM Limited
45-B Wing, Kapila Towers, Behind Dr. Batra,
Ambedkar road near Pune RTO & Railway Station,
Pune 411001
Contact Person: Neha
Referred by: Roshni
Eligibility Criteria:
Qualification: Any Graduate
Experience: 1 to 4 Years of Experience
Shifts: 24*7 Shifts/Rotational Shifts
Work Location: Pune
Domain: Voice Process
Designation: Senior Technology Support Executive
JOB DESCRIPTION
-Knowledge of ITIL Framework
Excellent communication skills
- Service Request and Incident Management
- Ticketing tool Service Now
- Good Communication skills
- Basic Technical troubleshooting including Desktop, Outlook, MS Office suite, Networking, etc
- Good analytical skills
- Problem solving
- ITIL Certified
- Knowledge of Excel
- Previous experience in Voice based technical support
- MFA (Multi-Factor Authentication)
- Office 365
The candidate should carry below mentioned documents in Original:
Thanks & Regards,
Roshni
Talent Acquisition | INFY HR
Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...