Operations Managers oversee the entire operation of a hotel. An Operations Manager can be in charge of many aspects of a hotel's functions, including housekeeping, human resources, facilities, security, public relations, social media, food and drink service, sales and financials.
The General manager is responsible for all aspects of operations at the hotel, to day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. . Responsible for managing the Hotels management team (HOD's) and overall hotel targets to deliver an excellent Guest experience.Hotel managers will need to possess the following skills: