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Server Administrator Support - eClerx Services

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 Server Administrator Support - eClerx Services

Job Description

eClerx Services Ltd. is hiring for Server Admin Support for Chandigarh Location. PFB the details:

Job Location : Chandigarh ( IT Park)
Shift Timings : 6pm to 3:30 pm
Education Qualification : Min - Graduation

Job Details:

Technical Skills

  • Experience in Server Access and Installation Management with a minimum of 2+ years in Queue handling, IT troubleshooting via email with strong Server Access management skills
  • Ability to Diagnose any access, hardware and software issues raise by client on email and over the phone
  • Knowledge of LAN technologies (VLANs, POE, IP-subnetting, etc)
  • Following instructions, either written or in diagram form, in order to set up a system or fix a fault
  • Strong knowledge of viruses, application glitches and hardwareissues
  • Capacity to clearly explain and troubleshoot a technical problem to a colleague/ customer
  • KnowledgeofMS Office, esp. strong proficiency with MS Excel and PPT.

Soft Skills

  • Excellent Interpersonal skills since the resource will be regularly in contact with customers
  • Preference for folks who have worked with US based customers and clients
  • Ability to prioritise workload
  • Should have excellent communication (written and oral) skills

Role & Responsibility

  • Provides first line technical support on data, voice or video networks for internal and/or external customers; answers routine technical questions; recommends and implements approved course of action
  • Provide technical assistance to customers on inbound telephone tech support calls
  • Walk customers through step-by-step process for troubleshooting hardware issues
  • Collaborates with Level 1 and 2 technical support and software systems engineering to solution network technical issues as needed to support wide area issues and complex incidents needing restoration
If interested, share your CV at na*******d@ec***x.com with below details :
Current Salary:
Expected Salary:
Notice Period:

Perks and Benefits

Basis on interview / experience

Job Classification

Industry: KPO, Research, Analytics
Functional Area: IT Software - Network Administration, Security,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required, Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: eClerx Services Ltd.
Location(s): Mohali, Chandigarh

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Keyskills:   Server access server administration server admin IT Support

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₹ 2,75,000 - 6,00,000 P.A

eClerx

eClerx Services Ltd, one of the first Knowledge Process firms listed in India (Bombay Stock Exchange: ECLERX), provides diverse and complex data analytics and customized process solutions to global enterprise Clients from our multiple India-based delivery centers. eClerx drives our Clients’ ...