Desired Candidate Profile
About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long- term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom- designed solutions or integrate our technology platforms with their operations.
Role :Application Lead
Role Description :Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must Have Skills :Service Cloud
Good To Have Skills :Salesforce Lightning
Job Requirements :
Key Responsibilities : a Perform Code Review and Code Optimization on APEX
b Can create technical design from Functional design/ Requirement
c Able troubleshoot with debugging skills
Technical Experience : A Perform Impact analysis
b Must perform configuration and customization
d Must have Hands on Customization APEX, Visual Force, Triggers, Batch, Schedule Apex, VF Components, Test Class etc
e Must have Service Cloud Certification
f Must Have Can create technical design from Functional design/ Requirement
Professional Attributes : a Must have SFDC Configuration including but not limited to Workflows, Validations, Approval Process etc Security Model, Data Model
b Must have Salesforce Service Cloud Technical/ Functional Skills
c Must have sound implementation knowledge of Service Consoles, Live Agent Knowledge, workflow rules
Educational Qualification : NA
Additional Information : Must have Good Communication skill / Capable of Client facing Service Cloud Trained Preferably
Education:
UG: B.Tech/B.E. - Computers
PG: Post Graduation Not Required
Contact Details:
Keyskills:
Workflow
Debugging
Salesforce
Outsourcing
Operations
Cloud
Technical design
Data modeling
Visualforce