Immediate Joining For Operation Executive !! Only For Bangalore Location!!! @ 2coms

Job Description

Job Description:

Interact with customers over the phone to provide information in response to inquiries, concerns, and requests about products and services.
Follow standard processes and procedures. Redirect problems to appropriate team (if required)
Ensure highest level of customer satisfaction.
Maintain/ document customers accounts by recording account information.
Contribute to team effort by accomplishing related results as needed.
Follow communication procedures, guidelines and policies.
Go the extra mile to engage customers.
Educational Background:

12th / ITI (2 Years) / Diploma (3 Years) / Graduation
BE / B-Tech (Fresher) Graduates with aggregate marks below 75%
Age Group:

Age group - 18 to 35 years
Mandatory Documents (at the time of joining):
Higher Secondary (10th), Senior Secondary (12th), Graduation, Post-Graduation Degree Certificate (originals mandatory for preliminary verification)
Experience Letter (If applicable)
Aadhaar Card
PAN Card
Current Address Proof

Competency Requirements:

Excellent communication skills
Experience in an international voice process would be an added advantage.
Good Computer knowledge with navigation abilities.
Good comprehension skills.
Ability to work under pressure.
Willing to work in rotational shifts & split offs

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Fresher
Role/Responsibilies: Immediate Joining For Operation Executive !! Only For Bangalore Location!!!

Contact Details:

Company: 2COMS Consulting
Location(s): Kolkata

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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Keyskills:   Customer Suppor Customer Care Executive Bp Csa Aviation Client Servicing Voice Process