Technical Support Engineer / EUC/Immediate Joiner @ Progressive

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Technical Support Engineer / EUC/Immediate Joiner

Progressive
2 - 5 years
Chennai
6 months ago
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Job Description

Job Description:-

1. Provide first-level support for end-user desktops, laptops, printers, and mobile devices.

2. Assist users with login issues, password resets, and system access.

3.Respond to service requests and incidents via ticketing systems (e.g., Zoho Service Desk Plus, Service Now, Jira, Fresh service).

4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc.

5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software.

6. Troubleshoot basic LAN/WAN issues, Wi-Fi connectivity problems, and VPN access

7. Coordinate with the network team for advanced troubleshooting and resolution

8. Generate reports on recurring issues, system performance, and support trends.

9. Assist users with login issues, password resets, and system access.

10. Maintain documentation for technical procedures, configurations, and knowledge base articles.

If Interested mail me on an**************i@pr********e.in

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security
Role Category: IT Support
Role: IT Support - Other
Employement Type: Full time

Contact Details:

Company: Progressive Infotech
Location(s): Chennai

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Keyskills: Technical Support End User Lan Wan Service Now Ticketing Desktop Support O365

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₹ 60,000-3 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Progressive

Progressive Enterprises is a Mumbai-based masking paper roll manufacturer with over a decade of manufacturing expertise and 30+ years in the paper trade industry.

Technical Support Engineer / EUC/Immediate Joiner @ Progressive

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