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Operations Trainee @ Progressive

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 Operations Trainee

Job Description

Basic knowledge of ITIL fundamentals & Service Delivery Framework.

Understanding of IT infrastructure components (Servers, Networks, Applications).

Proficiency in MS Office (Excel, PowerPoint, Word) for reporting & governance.

Knowledge of project management tools (Jira, ServiceNow, MS Project).

SLA/KPI analysis and trend reporting.

Root Cause Analysis (RCA) support & process improvement.

Ability to research best practices and create governance decks


Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Operations
Role: Operations - Other
Employement Type: Internship

Contact Details:

Company: Progressive Infotech
Location(s): Noida, Gurugram

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Keyskills:   Mba Operations Service Delivery SLA Management IT Service Delivery IT Operations

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₹ 4.5-4.75 Lacs P.A

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Progressive

Progressive Enterprises is a Mumbai-based masking paper roll manufacturer with over a decade of manufacturing expertise and 30+ years in the paper trade industry.