Specialized Analytics Senior Manager
- Citicorp
- 9 - 14 yrs
- Bengaluru
- 5 years ago
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Desired Candidate Profile
•Be a key member of the AAS senior leadership team and play a role in defining strategic direction of the group. Be accountable for the success of the entire group in addition to one s direct area of responsibility.
•Have a good understanding of the credit cards business model and customer life cycle. Knowledge of customer retention strategies and/ or phone channel servicing/ sales is added advantage. Candidate should be able to come up with business strategies backed by in-depth analytics and strong financial forecasting.
•Make talent management an everyday priority; Champion talent management across AAS. Continually use networking skills to leverage all parts of Citi businesses to enhance the working environment within your group and across AAS. Communicate with peers to maintain full understanding of entire group. High level of understanding of the business. Ability to successfully manage relationship with senior leaders in Decision Management and Partner Businesses
Core Responsibilities:
Relationship Management:
•Interact regularly with Partner leadership to set and manage expectations aligned to group capabilities and work to deepen existing relationships
Planning:
•Participate in formulate site level operating plan. Develop and communicate strategic and operational goals and plan for the team
Day-to-Day Responsibilities:
Talent Management:
•Own resourcing strategy for the team and help AAS leaders to balance resource allocation across the site. Invest time and effort to develop talent for AAS
Organizational Development:
•Institutionalize analytic learnings across the site. Anticipate business demands and undertake initiatives to develop site capabilities aligned to the business requirements
Communication:
•Effectively communicate strategic considerations with team, partners and senior management
•AAS, as well as, with business partners
Financial/ Budgetary: No
•Highly numerate, as demonstrated by Masters in a numerate subject such as Mathematics, Operational Research, Business Administration, Economics etc. from Premier Institute or a track record of performance that demonstrates this ability
Education:
UG: Any Graduate - Any Specialization
PG: Post Graduation Not Required
Contact Details:
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Keyskills: Financial services Relationship management Financial analysis Project management Forecasting Business analysis Networking Customer retention Analytical Resourcing
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