Desired Candidate Profile
The Wedding Planner team owns and manages the relationship between the User and Vendor and aims to fulfill the needs for the user, while getting a conversion for the vendor. This function is key to the success of the Fulfillment model.
The Service & Fulfillment function manages the on-boarding and acquisition of both vendors and users on to the platform. This function is accountable for the fulfillment of needs that are brought up on the platform. And as a result, is one of the most important functions for the organization
Validate and structure the User requests for effectively sharing with the Vendors.
Validate the Vendor quotes and offers to ensure the User is getting the most optimum value.
Set up and manage the meetings and appointments between the User and Vendor, as part of the Wedding Planner engagement.
Responsible for revenue generation from the model.
Ensure the Vendor is not overcharging the User, but periodically being in touch with the User and Vendor.
Track and analyse data to generate reports in order to take timely action.
Get User to rate and review the Vendor both during the engagement and after.
Share recommendations to the Category Management team upon finding insights on how users are looking for wedding services, and how Vendors are charging and engaging with users.
Work with Product team, Technology team, Value Delivery team and Sales team to achieve set goals.
Contact Details:
Keyskills:
sales
Events
event management
event coordinator
Wedding planner