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Associate Developer - Bengaluru/Bangalore @ ACS Solutions

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 Associate Developer - Bengaluru/Bangalore

Job Description

  • Process data using an Access database used for extracting third party system data files and audit purposes, reporting or other processes for the company as requested.
  • Supports the Shared Services Pay/Bill Solutions team and other Corporate entities upon request.
  • Assist with special projects as needed. Track project resource allocation and provide project timeline estimates.
  • Ensure excellent customer service within a business environment that values accuracy, timeliness, efficiency and continuous success and growth for Volt s employees, stakeholders, and customers, by engineering and supporting complex customized processes.
  • Follow established policies and procedures to ensure all processing deadlines are met, inform supervisor in a timely manner if any deadlines are at risk.
  • Provide Customer Service both internally and externally, in an efficient and effective manner.
  • Problem Solve and Resolve issues/concerns as they arise on a proactive basis with branch staff, corporate staff, customers, and in-house staff as needed. Notify supervisor if issues cannot be resolved in a timely manner.
  • Provide Shared Services (SS) management with feedback on ways to improve the work environment, procedures, and work performed.
  • Perform all other duties as assigned and as required for the quality performance of the Shared Services team.
  • Ability to maintain, update, and create documentation.
  • May lead special projects and support implementation initiatives.
  • Process third party datafiles from multiple customer systems in varying formats.
  • Prepare weekly audit reports and work on Process Improvements and writing.

Job Classification

Industry: IT Services & Consulting
Functional Area: IT Services & Consulting
Role Category: Software Development
Role: Software Development - Other
Employement Type: Full time

Contact Details:

Company: ACS Solutions
Location(s): Bengaluru

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Keyskills:   House Staff Supervisor software validation MS Access Resource allocation Corporate Database Customer service Management Auditing

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ACS Solutions

ACS Solutions is a leading global information technology, consulting, and business solutions company. Since 1998, we have been a trusted partner to customers worldwide in their IT transformation journey. Our extensive experience serving many industries is powered by a passion for innovation and d...