Principal Enterprise Analyst - MS Great Plains
- Manhattan Associates
- 5 - 9 years
- Bengaluru
- 2 years ago
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Job Description
KEY COMPETENCIES:
Customer Focus
Communication
Collaboration
Initiative
Planning & Organizing
Technical Acumen/Professional
PRINCIPAL DUTIES AND RESPONSIBILITIES.
Learn to operate with a total service mindset; in all interactions - for both the process and technical health of the application portfolio managed by the team
Basic understanding of most dependencies, interfaces and services required by assigned components and other related areas of the system
Estimates and plans own work
Meet with decision makers, systems owners, and end users to define/document business, financial, and operations requirements and systems goals, and identify and resolve systems and process issues.
Gain practical working knowledge of ways business users leverage existing systems and processes.
Lead requirements sessions (sometimes facilitated) in order to enhance business processes, operations, and information process flow
Collaborate in the planning, design, development, testing and deployment of new applications, and enhancements to existing applications
Create process flows, requirement specifications/story definition, diagrams, and charts to provide as input direction to software engineers.
Perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
Support, and potentially conduct orientation and training to end users for all modified and new systems as needed in a way they can easily learn and apply
Perform simple to moderately complex configuration activities in platform supported
MINIMUM REQUIREMENTS
5+ years experience in business analysis: gathering requirements, documenting process flow, use case generation, and user test support in support of enhancement projects related to application software in Accounting and Finance processes
Demonstrated high-level knowledge of business processes in the Accounting/Finance space: Q2C, OTC, P2P, RTR, etc.
5+ years experience working with Microsoft Dynamics Great Plains - version 2015 or newer
3+ years experience with general Application user access and administration concepts
3+ years practical knowledge in importing data for use in reporting software, spreadsheets (Excel), graphs, and flow charts (Visio)
MS programming experience (VB, SQL, Dexterity, etc.) is desired
Working knowledge/experience with Salesforce and SQL Server
Working knowledge/experience with integration concepts, specifically with industry-standard toolsets (e.g., MuleSoft)
Ability to learn, understand and adopt new software platforms and processes
3+ years experience using Jira, Bitbucket and Confluence agile toolsets or similar
5+ years experience documenting business process flows using MS Visio or similar
High proficiency in Microsoft Office suite products
Good communication skills and ability to communicate at some levels of the organization (technical and business)
5+ years experience translating requirements into test scripts
3+ years experience with SharePoint for document management and sharing
3+ years experience working with small, geographically distributed teams
3+ years experience working both independently and in a team oriented, collaborative environment
3+ years experience with IT ticketing software (Quality Center, ServiceNow, JIRA)
2+ years experience in agile/waterfall software delivery methodologies
Ability to be flexible while delivering assignments with understanding that deliverables may change based on business needs
PREFERRED REQUIREMENTS
5+ years of experience directly supporting application end-users in an Enterprise Accounting and Finance (FP&A) processing environment
5+ years of experience as a systems support/delivery resource in a multi-disciplinary Enterprise IT organization
High degree of familiarity as an IT user of ServiceNow
Experience interfacing with vendors or 3rd party support personnel.
EDUCATION REQUIREMENTS
Bachelor s degree in a technical field or equivalent work experience
5+ years of experience gathering requirements, understanding business processes, and implementing application software
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: IT & Information Security
Role Category: IT Infrastructure Services
Role: System Analyst
Employement Type: Full time
Contact Details:
Company: Manhattan AssociatesLocation(s): Bengaluru
Keyskills: Supply chain Business process Business analysis Agile Microsoft Dynamics software quality VB JIRA SQL Salesforce
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Manhattan Associates
For more than 30 years we have earned a reputation for building technology solutions that solve the most complex business problems in supply chain, inventory and omnichannel.
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