Customer Sucess Professional @ ricago

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Customer Sucess Professional

ricago
3 - 8 years
Bengaluru
2 years ago
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Job Description

Responsible for sustaining and growing our business to achieve long-term success by effectively managing client accounts

Primary Responsibilities

Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition. Acquiring a thorough understanding of key customer needs and requirements.
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Anticipating key account changes and improvements.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Manager
Employement Type: Full time

Contact Details:

Company: ricago
Location(s): Bengaluru

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Keyskills: risk compliance Retail Bfsi Compliance management Retail management Manager Technology Healthcare ITES Management

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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ricago

ricago is a comprehensive Governance, Risk & Compliance (GRC) platform to discover and mitigate risks of non-compliance of an organization. ricago Product Suite includes Compliance Management System (CMS), Contracts & Obligations Management System (COMS) and Insider Trading Management System...

Customer Sucess Professional @ ricago

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