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Central Incident Management Lead @ Team Computers

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 Central Incident Management Lead

Job Description

  • Planning and managing support for incident management tools and processes.
  • Driving the efficiency and effectiveness of the incident management process.
  • Managing the work of incident support staff (first- and second-line).
  • Managing major incidents.
  • Driving Improvement areas in Incident Management Process.
  • Responsible for overall SLA adherence.

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA
Role Category: Software Development
Role: Technical Lead
Employement Type: Full time

Contact Details:

Company: Team Computers
Location(s): Delhi, NCR

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Keyskills:   Incident management Management

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Team Computers

Team Computers Pvt. Ltd. Team Computers Pvt. Ltd. Incorporated in 1987, Team has completed 31 successful years of building trust and has emerged as a leading IT solutions provider, supporting more than 1800 customers across the country. At Team, we look at ourselves as a bridge between the wo...